Ingenia Holidays Byron Bay

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that this property does not accept payments with American Express/Diners Club credit cards. Please note that there is a shuttle service available at the airport. This can be pre-booked, online with the shuttle service company. Please note the small dog friendly room can accommodate small dogs under 10kg, on request only. Please contact the property for more information, using the contact details found on the booking form. Please note that there is a 1% surcharge when you pay with a credit card.

if the guests will arrive after 6 PM, they should notify the hotel in advance and receive check-in instructions. Contact details are stated in the booking confirmation.