Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World

À partir du 1er avril 2021, la taxe VISITAX réservée aux touristes étrangers entre en vigueur. Le paiement d'un montant de 224 pesos mexicains (ou 10 USD par personne) peut être effectué sur le portail web http://visitax.gob.mx/. Les touristes étrangers peuvent effectuer leur règlement avant ou pendant leur séjour à Quintana Roo. La preuve de paiement doit être présentée à l'aéroport avant le départ.

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
• Enhanced food service safety measures are in place.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

You'll be asked to pay the following charges at the property:

• Resort fee: 10 percent of room rate

The resort fee includes:

• Beach towels
• Fitness/yoga classes
• In-room bottled water
• In-room coffee
• In-room safe
• Internet access
• Pool access

We have included all charges provided to us by the property.