Hotel Castillo Resort

Pour les séjours à partir du 1er janvier 2021, les citoyens colombiens et étrangers séjournant 60 jours consécutifs ou plus devront s'acquitter d'une taxe sur les ventes nationales de 19 % auprès de la propriété au moment du séjour. Les étrangers en possession d’un visa touristique n’ont pas l’obligation de régler cette taxe. Cette taxe pourra être exigée lorsque l’une des personnes partageant la chambre est assujettie à la taxe.

• There is limited hot water on site.
• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.