Estudios la Catrina

A partir del 1.° de abril de 2021, entra en vigor el VISITAX para turistas extranjeros. El pago por un importe de 224 MXN (o 10 USD por persona) puede realizarse a través del portal web http://visitax.gob.mx/. Los turistas extranjeros pueden pagar antes o durante su estancia en Quintana Roo. Deberá presentarse un justificante de pago en el aeropuerto, antes de la salida.

Know Before You Go

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Guests must transfer via boat to the property. Guests must contact the property at least no hours before travel, using the contact information on the confirmation received after booking.
• This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.
• A resort fee is included in the total price displayed.
• Only registered guests are allowed in the guestrooms.
• Alcohol is not served at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for full breakfast: MXN 60 for adults and MXN 30 for children (approximately)
• Airport shuttle fee: MXN 1800.00 per room (one way)
• Airport shuttle fee per child: MXN 0.00 (one way), (from 0 to 5 years old)
• Early check-in fee: MXN 150
• Late check-in fee: MXN 250 for check-in between 10 PM and 9:30 PM
• Late check-out fee: MXN 350
• Cash deposit for Spring Break: MXN 5000.00 per stay for guests under 26 years old staying between 1 January - 31 December
• Kitchen/kitchenette fee: MXN 50 per day
• Refrigerator fee: MXN 50 per day
• Onsite credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

• 5 percent tourism fee will be charged
• 5 percent destination fee will be charged

The charges below are included in your overall room price:

• Resort fee

The hotel resort fee includes:

• Housekeeping/cleaning fees/gratuities

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.