Hotel Castillo Resort

Para estancias a partir del 1.° de enero de 2021, a los ciudadanos de Colombia y a los extranjeros que se alojen durante 60 días consecutivos o más se les cobrará un impuesto nacional sobre las ventas del 19 % por parte del alojamiento en el momento de la estadía. Los extranjeros con visado de turista no tendrán que pagar este impuesto. El impuesto puede aplicarse cuando una habitación es compartida por un huésped sujeto al impuesto y otro que no lo está.

• There is limited hot water on site.
• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.