Name: SureStay Hotel by Best Western Conway
Address: 1004 Waccamaw Drive, Conway, Conway, Conway, 29526-8519, United States of America
Rating: 5

24-hour reception

Security guard

General

Room service

Rooms

Accessibility features

Accessibility

Laundry

Safe-deposit box

Services and amenities

Kitchen

Meals

English

Multi-language staff

Languages Spoken

Barbecue grill(s)

Fishing

Recreation

Free parking

Parking nearby

Parking

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Myrtle Beach International Airport

Grand Strand Airport

SureStay Hotel by Best Western Conway

Conway

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Morning staff are friendly and accommodating. Rooms were clean and smelled good. Off the highway so you can hear trucks passing through the night.....Checked in on a Wed evening and not impressed by late night staff. Cranky and seemingly annoyed we existed. 2nd night asked for towels (we not replaced) and again he was treating us not like paying guests. Avoid night staff here. This man was just not wanting to work I think.

Dated but clean

The room needs to be updated and/or deep cleaning. The bedding smelled strongly of cleaning products or possibly stale smoke that is lingering. We were in a non-smoking room.  The location was convenient to the university, but difficult to get in/out due to traffic.  

Needs some changes

This hotel is overpriced for the lack of guest service provided. Several front desk employees were unfriendly and one answered the phone with “Hello” and nothing else to designate the hotel or who they were greeting guests. The bathroom was not caulked and dirty with mold. I was woken up every night by loud guests and other people who weren’t staying here yelling all hours of the night. The room itself was not very clean. I left early due to these issues and would never stay here again. It is unfortunate being a nice beach town to take such little pride in their offering. It is more like a motel than a best western. 

Poor experience

This place is not worth what you spend.  I would not stay here even if they offered me the room for free.  The smell that was in the room was bad.  Had the bathroom exhaust fan running the entire time I was there.  Rooms are VERY tired / worn out.  This place needs a MAJOR overhaul

Don't stay at this hotel

Profanity and rowdy locals in parking lot, awakened by screaming several times in the middle of the night, TV was only set up for Roku, but had no internet connection or password, smoke detector was beeping, toilet ran all night.  No elevator, an older two story hotel now branded Best Western.  Staff tries, but night manager afraid to come out of the office.  Owner needs to get his act together.

Don't stay here

excellent hotel and staff, very attentive to guest needs, clean rooms clean dining area, nicely lit and safe environment, clean parking lot. Comfortable bed pillows and linens. Iron and ironing board in room, fridge coffee pot and microwave also in room. 

excellent hotel

It's an older hotel but it's bathrooms have been updated. I've stayed here twice and both times it was very clean and completely bug free. Since it sits a good distance from the highway, it's also very quiet.  The staff were all friendly and helpful. I would definitely recommend staying here.

Quiet and bug free

Stayed here after taking a redeye flight to Myrtle Beach. Beds were good. The ice machine was broken, so we had to go to the convenient store to get some. Noise from adjoining rooms was a minor problem but we eventually slept through it because we were so tired. The area seemed safe enough that we didn’t worry about our vehicle.   Parking was in view of the rooms or front desk. Might stay there again if ever in the area but I would expect a little more. You definitely need a vehicle to go anywhere - no restaurants within walking distance and not recommended that you walk along the freeway.

Convenient place to stay

Front desk clerk was nice, and the appearance of the room suggested a recent remodel.  But the tub wouldn't drain (ankle deep in water during a 3 minute shower; maintenance guy's resolution was to jiggle the drain stop, which got the water to drain but it just filled back up with the next shower), sink stopper was broken, refrigerator smelled something awful, and air conditioner was unbelievably loud (it worked, kept the room super cold, but it banged intermittently and gurgled all night, keeping us awake.)  Thankfully, our stay was just two nights or I would have moved to another location.  Yes, there are plenty of restaurants nearby but you are 20 minutes from Myrtle Beach, of course there are going to be restaurants nearby.  Spend a little extra money and stay some place else.

You get LESS than you pay for here

Blood stains on the floor.  shower water that wouldn't drain.  Terrible internet provisions. (secure code never worked).  No remote for tv.  This was a family visit that also involved needed ability to work using internet.  I had to find my own solutions to be able to work.  AC unit extremely loud.

SureStay Hotel by Best Western Conway

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Accessibility

Services and amenities

Meals

Languages Spoken

Recreation

Parking

Health and Safety Measures

Policies

Check-in terms and conditions

Additional information

Payment