Name: Hello Broadway
Address: 38 west 31 st, New York, New York, New York, 10001, United States of America
Rating: 0

Smoke-free property

Express check-in

Reception desk

General

Free Wi-Fi

Internet

Airport transportation

Transfer

Pets Not Allowed

Pets

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the apartment

Times Square – 42nd Street

Fifth Avenue

Grand Central – 42nd Street

Tenderloin

Marble Collegiate Church

Empire State Building

The Little Church Around the Corner

The Jazz Gallery

Museum of Sex

Tada!

Madison Square Garden

Swedish Cottage Marionette Theatre

Memories of New York

Padre Pio Shrine

Pennsylvania Station

Times Square

Grand Central Terminal

Broadway

Rockefeller Center

High Line

Museum of Modern Art (MoMA)

American Museum of Natural History

Metropolitan Museum of Art

Central Park

Brooklyn Bridge

Statue of Liberty

LaGuardia Airport

Teterboro Airport

Newark Liberty International Airport

John F. Kennedy International Airport

Morristown Municipal Airport

Westchester County Airport

Republic Airport

Hello Broadway

New York

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Horrible experience . Management was awful, no communication , very unprofessional, the room had a bunch of issues which the management disregarded when I brought it up, actually I was ignored . I encountered many inconveniences due to their lack of support . Front desk was empty when a fire broke out on the 8th floor due to someone probably doing something illegal.. worst experience ever. Not staying there again! Also, cigarette smells coming in from the walls/bathroom, thin walls and broken amenities. And no credit or apologies for anything. This place is run down Bc of poor management . And drug dealers right outside the door ! Crazy!

Terrible

The worst experience I’ve had in a hotel stay. WOW! From the moment I was charged, it was a mess. First I had made two reservations, each for a week but had provided two different cards since it was two of us Splitting the bill. Well, The person who charged our bill decided to charge the whole amount on one card, messing my friends account all up, And did so without even calling me first to verify. That was the first problem we encountered not even having arrived yet. Next, we arrive to the room, all looked in place until one of the shelves to hold clothes collapsed almost hitting me in the head.Next morning, we noticed the sink in the bathroom was clogged, the outlet in the bathroom had no power and part of the stove had technical issues. Oh and the room gets really hot and the fans were broken .So I made a list and went downstairs to tell management but no one was available or present , I was advised to call the phone number provided on one of the doors. I called the person, they declined my call and texted me saying they couldn’t talk, but That I can communicate via text. So I explained my issues, they said someone would come by in the morning to take a look to resolve my issues-no problem. Okay. Day went by, I received no calls, txts or anyone coming by my suite. 3 days went by and still nothing-meanwhile I was still having these issues in the room. Long story short, I spent two weeks w the  issues, nothing got resolved. Horrible Experience and management .

its a scroll of problems ..

We arrived home and found a key that we should have returned to the hotel, Hello Broadway -- we stayed there 22 May 2019I don't know to whom to send it to.Can you help.

I was quite pleased with my room at Hello Broadway (chic executive). There were plenty of restaurants, bars, and groceries around to get snacks and close to nice shopping options. I really liked having the kitchenette and could have easily cooked my own meals as there were plenty of kitchen utensils. It was a cute micro-apartment and it took me a few minutes to settle in and feel right at home. I plan on staying here on my next trip to NY.

Cute Hotel Apartment

Well, I NEVER leave reviews, but this one is much needed. The pictures are very deceiving, however it was exactly what we needed. Not what we wanted, but what we needed. We stayed in "The Lovely Suite", and it was literally 100 sq ft, and had a 40 sq ft bathroom attached. However, it was absolutely perfect. We needed a place to keep our belongings, a place to sleep, and a place to shower. This was perfect. Great location, across from the Empire State Building. Walking distance to everything, and very secluded. If you're looking for a 5 star luxury hotel, go elsewhere. If you're looking for a cozy little space to call home for a few days, stay here. I would definitely do it again, for the right occasion. They definitely get a 5 star review from me.

The only review you need to read.

The studio was clean and all furniture and appliances appeared new. The bed was comfortable, which is important for me. Just all very squished. I only stayed one night and would go crazy if I was stuck in there any longer. Location is incredibly convenient to Penn Station, only a four minute walk. There's a full kitchen with a fridge, but I wouldn't do anything more than bring leftovers back. There's a tiny table and two folding chairs so you can sit, but you're squished.

Very small, good for short stay

Very cute space, clean, quiet, and safe! Perfect for my needs.

Great find!

Door Guard barely acknowledge our existence. Received very poor directions on how to get to a room, numbering system was bad and it took us 10 minutes to find our room after going down every hallway. Also the hallways all smell of urine. Once we did find our room it was small but expected of a New York room. The sheets looked questionable even though the room overall was pretty clean. The redeeming quality for this hotel was its location, it was very close to all the main attractions of Manhattan.

Check-in wasn’t a thing.  I received an envelope with my key and a welcome letter.Upon arriving to my room, I inserted the key and tried to open the door, but the handle wouldn’t budge.  After attempting this for the next 10 minutes, I gave up and went downstairs to get help.The gentleman who “checked me in” came with me to get the door open.  He inserted the key, and “presto”, it opened.  He didn’t tell me that I had to turn the key both ways to unlock both the deadbolt and the door handle...The room itself was decent.  The bed was thin, pillows were full.  The bathroom was a little uncomforting.  The tile was broken up a little.  The shower floor was disgusting, and the shower curtain was dangling off the wall.The next morning I was rudely awakened by the sound of drilling and banging!  This lasted for about 2 hours before I lost it completely!  As I was getting ready to go downstairs to make a complaint, a hotel attendant knocked on the door, asking if I could come downstairs to check in.  Apparently, the hotel doesn’t do check-ins at 8:30pm.I told him that before I come down, please do something about the noise!  He said he couldn’t do anything because it was another company hired by a different owner of the apartments nearby in the same hallway.I came downstairs to see if I could get answers as to why I was woken up, and there were no notices of renovations.I checked out of the hotel that morning.

Terrible Hospitality & Respect

We cancelled our reservation as soon as we saw the room. It was a tiny, dim cubicle with double bunk beds, no closet, and no bureau that bore no resemblance to the apartment pictured on the web site and described in the manager's email. There were only a couple of outlets overloaded with extension cords. The "complete kitchen" consisted of a hot plate and a sink. No fire safety instructions on back of door. The room also reeked of disinfectant. The building was a maze of narrow corridors with lax security (no guard at front desk, doors open to busy street, lots of foot traffic). It appeared to be under renovation but no permits or other signage were posted. Unfortunately we had booked a prepaid 9-day stay. The manager has refused to refund a penny even though we spent less than an hour in the room. We have filed complaints with Expedia, the Better Business Bureau, the NYC Inspectional Services Department, and are also seeking redress through our credit card company.

Hello Broadway

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Paid on the spot

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