Name: Dream Inn
Address: 3201 West Imperial Highway, Inglewood, Inglewood, Inglewood, 90303, United States of America
Rating: 5

Air conditioning

24-hour reception

Smoke-free property

General

Non-smoking rooms

Room service

Cable TV

Shower/Bathtub

Rooms

Accessibility features

Accessibility

Microwave oven

Meals

Free Wi-Fi

Internet

Parking

Location

At the hotel

Room amenities

Beach Boys Monument

Chester Washington Golf Course

Los Angeles International Airport

Los Angeles Convention Center

Staples Center

Grammy Museum

Zamperini Field Airport

Santa Monica Airport

Los Angeles County Museum of Art

Grand Central Market

World Trade Center Los Angeles

Museum of Contemporary Art

Farmers Market

Santa Monica Pier

Dodger Stadium

Hollywood Walk of Fame

Grauman's Egyptian Theatre

Hollywood Boulevard

Griffith Observatory

Long Beach Airport

Griffith Park

Aquarium of the Pacific

Hollywood Sign

Universal City

Los Angeles Zoo

Getty Villa

Bob Hope Airport

Van Nuys Airport

Disneyland LA

John Wayne Airport

Dream Inn

Inglewood

I stayed here for two nights whilst in LA on a work trip. 

When we pulled in to the motel we were not quite sure where we'd been booked as from the outside the building is a bit dated and unwelcoming. 

Check in was a breeze, with a friendly attendant and once we entered the room, we were pleasantly surprised. Clearly, money had been spent on updating the rooms rather than the outside. The room was clean and fairly modern compared to other motels we'd stayed in on our trip. The room had everything we required and had good wifi, which was something not available in other places we'd stayed in on our trip. There is also a 7 Eleven across the street for supplies. 

Sometime after checkout, I realised I had left my watch in the room, or at least thought I had. I had certainly lost it. I was a bit worried as this a gift from my mother for my 40th Birthday. I called the hotel and the staff went to the room and found the watch for me. Horrah! I went back and offered a tip for their honesty, which was refused. I have to say I was very pleased to have the watch back, and for the staff for finding it. 

I have stayed in plenty of hotels, left plenty of things behind - I'm forgetful. This was the first time anything has been returned. 

3 stars for the hotel and 1 for the staff!

Fit for purpose and good staff

No compassion towards anyone who calls in advance who asks for a lae checkout regardless of their situation.  I was having a serious gash on my face being stitched up from a hard fall, and was hospitalized over night.  I called the Dream Inn at 9:45 asking if I could have a late checkout and they said absolutely not.  Checkout is at 11.  I said I was a hour away and was already on my way.  I did not get there till 12:03 p.m.  

They had so many other rooms to clean, yet they chose to clean my room first knowing that I was running late.  They had began yelling at me when they say me as if they were going to attack me or as if I had burned down the entire motel.  Telling me that didn't care I was in the hospital and he said 11 am.  

I told them that was why I called and was still wearing my hospital wristband and was bandaged only face.  They had thrown everything of mine into plastic bags (clearly had dine through all my luggage) and placed it in a storage unit. I was not allowed to enter the hotel room that I was staying in.  

What kills me, is that they had many other rooms they were still needing to clean.  Why be so compelled to start on a room in the middle on the 2nd floor when they knew there might be a chance that guest was running late.

There is little to nothing to do in Inglewood, and I do not suggest ever going there for any reason especially at the Dream INN.  They were unprofessional, unwilling to make any reasonable combination and treated me with no respect and showed zero customer service, making me wait out in the heat with all my bags and a fresh wound (that could not be in the sun) to wait for my transportation to arrive.

Awful experience, and I never saw any of their amenities they had advertised about.

I was yelled at for needing a late checkout when I was coming from E.R.

Rude service at check-in.  Rude service at check-out.  Apparently the country of origin for the husband/wife couple that worked they front desk includes being unfriendly and ugly facial expressions.  There is a $5 CASH key deposit that you are required to give at time of check-in.  That should have been our first warning signal to not stay there.  Then, the next morning at about 9:30am I went to check-out.  The "front desk" is a piece of bullet proof glass with a door bell to ring for service.  I rang the bell over and over and OVER.  Nobody came.  I knocked, then pounded on the glass over and over and OVER.  Nobody came.  Lastly, after about 15 minutes of that, I knocked, then pounded on the door next to the bullet proof glass.  FINALLY, at 5 minutes, the woman appeared.  I told her I was checking out and slid my room key thru the security slot.  She looked at me with disgust and tossed me a crumpled up roll of one dollar bills thru the slot.  It was my key deposit refund.  That was it.  No "how was your stay?", "was everything okay?".  Nothing.  This place is a COMPLETE DUMP.

Dream Inn

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