Name: Quality Inn
Address: 4950 Ne 14th St, Des Moines, Des Moines, Des Moines, IA 50312, United States of America
Rating: 6

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Heating

Newspapers

Express check-in/check-out

General

Non-smoking rooms

Fridge

Family room

Cable TV

Hairdryer

Flat-screen TV

Shower/Bathtub

Linens

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Iron and board

Laundry

Dry-cleaning

Wake-up service

Telephone

Iron

Services and amenities

Coffee/tea for guests

Breakfast

Cafe

Vending machine

Coffeemaker

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Parking

Parking nearby

Swimming pool

Indoor Pool

Beach/pool towels

Pool and beach

Business center

Fax and copy machine

Business

Family/Kid Friendly

Kids

Pets allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Des Moines International Airport

Quality Inn

Des Moines

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We had a handicap room with was great. I wasn’t pleased with the sink in the bathroom.. the spout did not come out far enough to wash your hands..

Got there, pool was fine left and 20 minutes later pool was closed and not working and no one could tell us why. Blankets stained, bathtub was black and I woke up completely covered in BITES. Will not stay here again.

Stay anywhere else

The bathroom needs more cleaning.  and the pool area without towels

It was an uninspired lodging. The staff was nice and polite. The room was adequate.

Okay but not inspiring

There was a questionable person who came in when I was checking out asking for any spare money but the person at the desk took care of it.

Could not understand the eNGLISH spoken by the clerk checking us into the facility.  Floors were VERY dirty and the charged us $150.00 damage fee.  Other facilities we've used had a $50.00 fee?  Breakfast was good.

I couldn’t check in because they wanted to charge me a$150 deposit on top of the 80 I had paid for the room. It was after 3 pm so I had already been charged for the room  . I understand needing a back up card for incidentals but a 150 deposit is outrageous especially for a quality inn.

The hotel was disgusting. Our beds were covered in hair and smelled awful. It was clear these had been previously used. The shower had lots of dirt and hair in the bottom and in the drain. The door didn’t close properly. When we checked in, the receptionist was rude. We will never use the Quality Inn chain again.

Never again!

My husband and I booked a ADA accessible room to be on the first floor. When we checked in we were told the ADA room was not available due to the heater not working. We were told if we wanted the first floor We would have to be in a pet friendly room.We weren’t too concerned about that because we normally have our dog with us but we didn’t this time. My husband did ask if the room smelled like animals. He was told no absolutely not. It will not smell like dogs. Once we got to our room, it was a very overwhelming smell of wet dog. After using the restroom I noticed how disgusting the toilet was. The toilet appeared not to be wiped off and full of hair.Second issue. Our room was an adjoining room with lockable doors on each side. At 10:15 PM. My husband called the front office and asked if they would contact the room next to us because they were being very loud. The employee at the front desk called back 15 minutes later arguing and accusing him of lying  The front desk told him that the man in the room next to us was standing in front of him, saying he was talking on the phone and wasn’t being loud. I don’t think it was unreasonable to ask that customers lower their voice after 10 PM. My husband has to wake up at 5 AM for work. Needless to say, the man in the room never did lower his voice and remained on the phone talking loudly until after 11:30 PM  I do understand that you can’t control customers, but you can control  your employees that argue with your guests.

Quality Inn

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment