Name: InTown Suites Extended Stay Austin TX – Research Blvd
Address: 12989 Research Blvd, Austin, Austin, Austin, TX 78750, United States of America
Rating: 3

Air conditioning

Elevator/lift

Smoking areas

Heating

General

Fridge

Cable TV

Shower/Bathtub

Wardrobe/Closet

Linens

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Telephone

Services and amenities

Vending machine

Microwave oven

Meals

Internet

Parking

Beach/pool towels

Pool and beach

Fitness facilities

Sports

Pets Not Allowed

Pets

Location

At the mini-hotel

Room amenities

Main Event Entertainment

Austin Aquarium

Austin-Bergstrom International Airport

Lakeside

InTown Suites Extended Stay Austin TX – Research Blvd

Austin

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I wish I had known that there were absolutely no kitchenware items: no plates, pans, silverware, etc. perhaps that was my fault for not reading the description well enough. The room was clean-ish. The property itself was questionable. Lots of pot and fighting. The gentleman who checked us in and all property staff were delightful. This just wasn’t the place for us.

I wish I had read more reviews…

We haven’t stay whole 7-8 days, only 1 day then we’re leaving because of reason not change the bed sheet and red spot on it. Got me and my sister very upsetting and disappointing.. i let my sister sleep on the bed, i and my son sleep on the floor then next morning My son got rashes on chest, the manger or worker said there no bugs bed, don’t they see what I said we sleep on the floor not bed. I’m pretty very upsetting more and more. Also smell smoke too, my sister and my son have a asthma and have serious healthy issues. So we called to manger and customer service about complaints. And I haven’t stay there for 8 days.. we went to brother house and stay over there. They said 5-7 days process to give my money back so I haven’t enough money This pretty ruin my plan and vacation.

Lack cleaning.

We found much better accommodations elsewhere.  We couldn't leave fast enough.

Dirty and dilapidated. The supposed renovations is lipstick on a pig.

Had I read the reviews I wouldn't have stayed here.  I booked 2 weeks and only stayed a night.  The day i checked in the room smelt of cleaning supplies because it had just been cleaned.  It was the next morning that I woke up extremely nauseated.  It was when I walked out of the room and walked back in that I noticed the horrible cigarrete smoke smell.  They advertise as being non smoking but the guest next door was a known long term guest that was a smoker. This information was given to me by the front desk clerk.  I explained that the smell was making me sick and asked to switch rooms or get a refund.  Well there were no vacancies and there was a no refund policy.  I was given an email address to file my complaint to.  Corporate wouldn't give me a refund.  There's better places you can stay.  They are a non smoking establishment yet the room smelt horribly of cigarette smoke and they wouldn't refund my money.  It's a waste of money.  I learned the hard way :(

My hotel room smelt like cigarette smoke

I was appalled by the lack of cleanliness this hotel exhibited. Just know because they are only an “ extended stay” housekeeping ( that includes vacuuming, changing trash bags and replacing bed sheets are only offered once a week) which is unacceptable for someone like traveling with toddlers. I had dirty dipers in an overfilled trash bag for 2 days , dirty bed sheets after my kid wet the bed, and a shower stall that did not work. When I complained to the property manager there, I was not offered any help and ended up leaving the hotel. I was Totally dissatisfied with my experience with my stay and with the lack of care and customer service from staff. I want a full refund.

Disgusting plaCe full of fiends and Hookers, Has roaCHes in tHe room. Room was not Cleaned well AT ALL.  never goin baCC.

Horrible and disgusting

Really like the concept of extended stay like an apartment where you can stay as long as you want with a kitcheonette, full sized refrigerator, good HD tv.  Internet speed average.  They clean once a week and there isn't a desk person overnight but you don't have this if you have an apartment and it saves you money. There is a smell in the rooms because smoking and pets were allowed until Oct 1.  They are renovating rooms right now.  Don't be a baby.  You have to buy your own toilet paper and provide kitchen stuff.

Don't be a baby

It was dirty there's no room service I didn't get no towels no toilet paper you have to provide all the amenities yourself the room was not only like I said dirty but seem like it was not cleaned everything in the room was broken upon the drawers the dressers the cabinets the shower was disgusting they provide nothing to shower with so if you need shampoo conditioner body wash of any such short they do not have for guests they do not provide breakfast nor do they accommodate to you

Horrible, disgusting hotel!!!

A nasty Hotel full of tweakers Smokers Hotel smells funny and hallways are dirty Customer service at desk un professional Man was eating while trying check ppl in Elevator barely work had to use stairs

InTown Suites Extended Stay Austin TX – Research Blvd

Main amenities of the mini-hotel

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Location

Description of the mini-hotel

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Paid on the spot

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