Name: Innkeepers Lodge Tunbridge Wells
Address: The Hand & Sceptre 21 London Road,London Road, Royal Tunbridge Wells, Royal Tunbridge Wells, Royal Tunbridge Wells, TN4 0QB, United Kingdom
Rating: 7

Smoke-free property

Heating

Garden

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Family room

Cable TV

Hairdryer

Flat-screen TV

Shower/Bathtub

Wardrobe/Closet

Toiletries

Rooms

Iron and board

Telephone

Services and amenities

Coffee/tea for guests

Restaurant

Kettle

Meals

Free Wi-Fi

Internet

Free parking

Parking

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Rochester Airport

London Gatwick Airport

London City Airport

Tower Bridge

The Shard

Tower of London

London Eye

Big Ben

Buckingham Palace

National Gallery

Victoria and Albert Museum

The British Museum

Hyde Park

Madame Tussauds

Loftus Road Stadium

Airport Brighton

London Southend Airport

London Heathrow Airport

Innkeepers Lodge Tunbridge Wells

Royal Tunbridge Wells

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I have eaten at the restaurant on two occasions. Wonderful experience both times. When looking for an hotel booking.com offered this suggestion and I quickly booked. 

Very reasonably priced.

Excellent service and lovely clean room.

Staff all amazing and professional. 

I will stay here whenever in town.

Perfect local hotel and restaurant!

We stayed with family for our Grandsons Wedding at a church near by and the staff were very  helpful. They did everything , but they could to make it a special weekend for us. 
All 5 rooms were great, our appreciation for the food on the Friday evening was shown by the empty plates for every course. 
The young lady on reception couldn’t have been more helpful.
My only criticism is that I wish all hotels ( yours included because you can’t sleep with the windows open due to traffic noise) would put summer quilts on their beds during summer months.  Guests would get a better night sleep.

Great weekend

Great place to stay in Kent. Comfy, clean room and friendly staff particularly Jay and Kris (who makes the best poached eggs ever!) Definitely a place to stay again when in this part of Kent!

Best poached eggs!

I stayed two nights here with my husband as we were going to a wedding in the local area. 

The room was comfortable and clean and service from the staff was great. 

We ate in the restaurant on Friday night which was delicious. Breakfast on the Saturday was equally as good. We missed breakfast on the Sunday as needed to get on the road early which was a disappointment as it had been so good the day before.

Great base for a wedding

We had a great stay at the Hand & Sceptre hotel.  We were staying attending a family funeral in the area.  
The refurb is great and everything was just lovely. 
We had dinner that night and there were 4 of us and we had 2 courses each with a bottle of wine and cocktails and the bill was good value for money.  Especially as we all very much enjoyed the food that was presented….. delicious
The service was very good
Breakfast the next morning was also very good and welcoming 

Excellent stay with excellent food

Having had a less than wonderful experience here last year, we were dubious about rebooking, but were reassured that there had been a complete refurb.
Indeed there had! The room was immaculate and comfortable with completely new fittings throughout. Dinner and breakfast were excellent. 
No hesitation in recommending- will certainly stay here again if in the area.

What a difference a refurb makes!

Excellent hotel, Beautifully refurbished, Great stay all round

We stayed here in a family room for 1 night following a full refurbishment to both the pub and the hotel.
We eat dinner in the restaurant - decor is beautiful and food was really excellent. Service great all round.

Room is newly decorated (we were one of the first to stay) and is finished to the highest level throughout. Beds so comfortable and sofa bed also was very comfortable.

Breakfast was excellent and overall we had a fabulous stay. Wide choice of dishes for breakfast. Would highly recommend to anyone looking for a hotel in the area. Car parking free and easy.

Excellent hotel, Freshly refurbished and overall highly recommended

First room we were given had a sign on the door saying cleaned and ready but the bed hadn’t been made, dirty sheets, pillows, towels, mugs, toilet, bathroom, full bin. We were then given another room which appeared fine and clean bed sheets, the kitchen closed at 6pm leaving angry guests who had tables booked so we went elsewhere for dinner and once back we realised the en suite was filthy dirty with mould and grime and a mouldy shower curtain so bad we couldn’t use it. We got up for breakfast and everything was locked up and closed, no staff anywhere. The emergency contact number was dead, no answer from porter or night porter, after an hour and other guests trying to get in to the restaurant for breakfast the manager turned up, sacked some staff then resigned himself. Apologised for the state of the rooms and no kitchen staff and refunded our stay. Also noted the fire alarm was faulty and all rooms are up 2 flights of stairs with no lift and no offer to assist with bags despite my disability and being on crutches due to a spinal injury.

Filthy dirty and not disabled friendly

Stayed for one night following a previous night's stay at the Inn Keepers Lodge in Brighton.  Brighton was lovely.  Tunbridge Wells was awful. Room 12 has.......
ripped curtain linings, hole in the bathroom door, plaster falling off the walls, mould on sealant in bathroom and worst of all, a loo seat with damage to the surface - completely unhygienic!  (See photos!)  The room was completely neglected and has been for some time. 
So disappointed.  I have complained but have not had any response. 
The Travelodge had been about the same cost and I really wish we had stayed there.
I replied to an email review rating and a reply said that it is being refurbished next year.
They really ought to advertise rooms as being sub-standard and then people could decide themselves whether or not to waste their money!
£90 is not the cheapest for one night but certainly the worst room I've ever stayed in.  
I suggest Inn Keepers Lodge close until they refurbish.  
Avoid and go anywhere else!

Neglected room - avoid

Mitchells & Butlers (Innkeepers Lodge) hotel/pub close to Tunbridge Wells. Busy road in front so bring earplugs. Room small but OK for one or two nights. Room and shower need some TLC and maintenance. Room was not cleaned and no fresh towels were given for second night and when we asked for fresh towels they were obviously given but no apologies were forthcoming. Rooms also should be provided with a fan in summer since windows have limited opening possibilities for safety reasons and it can get hot.

Pub/Restaurant very good. Dishes very tasty and well presented. Restaurant and bar area look very attractive too.
Service excellent. Manager assisted us with taking luggage to room on arrival and, after some confusion about whether breakfast was included in room rate or not, provided us without any hesitation with a free breakfast both mornings . Excellent!

Plenty of free parking available.

Innkeepers Lodge Tunbridge Wells

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