Name: Amber House
Address: Amber House, 18 Burton Road, Burton on Trent, Burton on Trent, Burton on Trent, DE13 7BB, United Kingdom
Rating: 8

Smoke-free property

Heating

Garden

General

Non-smoking rooms

Hairdryer

Toiletries

Rooms

Accessibility features

Accessibility

Ironing

Laundry

Dry-cleaning

Luggage storage

Services and amenities

Diet menu (on request)

Packed Lunches

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer services

Transfer

English

French

Languages Spoken

Library

Fishing

Recreation

Parking

Fax and copy machine

Meeting and presentation facilities

Business

Cycling

Tennis court

Sports

Pets allowed

Pets

Location

At the hotel

East Midlands Airport

Birmingham International Airport

Coventry Airport

Amber House

Burton on Trent

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Thank you so much for making my stay such a wonderful relaxing and peaceful experience. From start to finish, (and after my stay as I needed to contact the host for there help) I was treated with the upmost kindness and made to feel right at home.

The bedroom was perfect for a good nights sleep and breakfast was 10 /10.

Such an unexpected treat on what was meant to be a business trip!

Peaceful and relaxing

They tricked you into taking a shared everything. It’s better to stay in a cell than staying in their accommodation. They even get your deposit without refund. Not suitable for mature students who need privacy. The environment is so dirty

Run away from them…

Stayed at Amber House for the days leading up to the Jubilee weekend Thursday to Saturday as location was handy for the National Memorial Arboretum where we due to attend for a Jubilee Lunch on Friday… the B&B Website is rather misleading as it has a full dinner menu with an excellent choice selection but the host no longer provides it so we had to eat out in the local pubs on both nights… the room & bed was OK & considering it's proximity to the A38 road noise was non-existent & we slept very well… the room furniture however was poor with the wardrobe door catch hanging off & to open/close the drawer required superhuman strength… There was coffee & milk but no tea bags & the complimentary bottle of water had all black bits in it as the stopper had not been cleaned… The bathroom had mould on the grouting & the shower although appearing quite new the shower cubicle had large amounts of mould… The landing/stairs had a very pungent antiseptic odour which was quite off putting… Breakfast menu was extensive but not the best quality to be fair… Milk for the cornflakes was tainted & possibly with dishwasher solution which had not rinsed off properly…  beans were a teaspoonful & dried up… Two fried eggs both undercooked & “snotty” the Hash Brown was more a potato patty… certainly not crispy… Sausage & Bacon was very average. The table cutlery & glassware was to be fair disgusting & we had to clean them ourselves & several of the dishes & plates had specks of dried food.
Gill however was a lovely host but has clearly let standards drop given all the awards from previous years maybe due to health or staffing issues but sadly it is not an establishment that we will be returning to

Not up to expectations…

A party of 7 of us took over all of Gill’s rooms to attend a wedding. As some reviewers have mentioned, this is not a 4 star hotel. If that’s what floats your boat then this probably isn’t for you - but you’ll be missing out. The rooms are clean and comfortable and Gill and her staff make you feel like you are staying with friends. Warm, thoughtful, kind and knowledgable friends who bake their own bread, serve a fantastic locally sourced breakfast with home made preserves and sauces - even home made baked beans! (Delicious). We were made welcome and comfortable and greeted with pots of coffee and a chat. Nothing was too much trouble including early check in and late check out. A very lovely stay which added to our enjoyment of the occasion overall. Thank you Gill!

A lovely friendly place to stay.

Gill was so welcoming and nothing was to much trouble. Breakfast was amazing. 
We enjoyed our stay. Lovely village to wander down to canals about 15 minutes.
Easy access from the main road. We were not disturbed by road noise as described by other reviews.

Weekend away.

As mentioned by several before me, our twin room was a bit tired and could do with a major revamp. New bedding,towels, redecoration. 
But the saving grace was the excellent homecooked breakfast which was lovely. Think old fashioned 70s B&B but with a hostess who obviously tries very hard. Very handy for the National Memorial Arboretum.

Friendly,lovely breakfast but tired room.

We had a overnight stay in the room with a ensuite, in general it was ok, but headboard was broken, needed a little clean all around and some areas were mouldy, Gill as a host is fantastic, breakfast was ok, but mushrooms tastied of vingar, beans were done in the microwave and i was served a broken egg (which i hate) didnt like the bacon it was to chewy, hubby liked his porridge and she has a assortment of jams etc. As i said Gill is a fantastic host but im afraid a deep clean and a paint and a declutter would be beneficial.

overnight stay

I travel to the Midlands, to see Family and friends, and had to find a place to stay for a few days.  Amber House, is so convenient to me, as I have family in both Burton and Lichfield.
Gill, is so friendly and helpful, and is a  wonderful host. Nothing is too much trouble to her.  I had a downstairs en-suite room, which was perfectly adequate for my needs.
Gill's breakfast are to die for, kept me going for most of the day.  She will also do an evening meal for you if required.
Plenty of parking, and easy access to the A38 either North or South. Plenty of pubs' in the village, and the George and Dragon is a particular gem. Nick and his team are so freindly and helpful.  I would recommend Amber House to my friends and to anyone visiting the National Memorial and surrounding areas.

Very convenient place to stay

Stayed 2 nights in the downstairs ensuite room.Room was cold, cramped and in need of a major refurbishment. Wardrobe one of the doors was missing, skirting boards missing others rotting, carpet thread bare in places, shower cubicle had mouldy tiles, the provided microwave was rusty and the glass plate was missing this was replaced with a plate which had not been cleaned! Ceiling fan covered in thick layer of dust. As others have mentioned and quite right, Gill the owner, is a very pleasant and accommodating host, however the accommodation is living on past glory and awards.

Not what it says on the tin!

Gill is a fantastic host, both welcoming and informative and to be able to have our dog with us for the couple of nights we stayed was a bonus
The breakfast spread of home made condiments/preserves/fresh bread/butter was impressive and served in a beautiful well decorated breakfast room/guest lounge.  We had the full English on the first morning and although elements may have been a little overcooked we could not fault the quality of the produce included.  The fresh fruit salad on day one was superb and my mushroom omelette on morning two was perfection
Why then have we rated "average"?
We had opted for the downstairs room which is definitely in need of a deep clean and a refurb.  It is on the small side but I am sure the space can be better utilised with some fitted units below the TV and maybe a double (rather than king/2 singles) bed hence allowing for two (rather than one) small armchairs and perhaps a small table on the TV side of the bed to better accommodate guests wishing to spend the evening in. The ensuite bathroom too would benefit from an upgrade to a wet room to make best use of the limited space and increased water pressure to the shower would be wonderful
The room did smell slightly damp (given the recent weather however this was probably not surprising) and was on the cold side with the heating temp being regulated in the main property but the bed/pillows were comfortable and neither of us were bothered by traffic noise from the A38 which passed the accommodation


Amber House

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