Name: Whitecliff Bay Holiday Park
Address: Hillway Road, Bembridge, Bembridge, Bembridge, PO35 5PL, United Kingdom
Rating: 8

Shopping on site

Smoke-free property

Gift shop

No elevators

Reception desk

General

Accessibility features

Wheelchair Accessible

Accessibility

Restaurant

Snack bar

Meals

Sun Deck

Recreation

Free parking

Parking

Seasonal outdoor swimming pool

Pool and beach

Playroom

Kids

Pets allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the resort

Whitecliff Bay Beach

Forelands Beach

Southampton Airport

Bournemouth Airport

Airport Brighton

Whitecliff Bay Holiday Park

Bembridge

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Guest service team was aweful particularly a  tall male who pointed out you have not got towels and basic hygiene product like hand soap in toilet cause the room you selected from hotels.com is the cheap one. And my answer was holiday is holiday people like you make this kind of differenciate by not providing even basic health and hygiene product no hand soap or dish wash being a self catering. So I end up buying towels and basic hygiene product from their pricey shop When we book the room towels were mentioned in booking 😔Overall experience was good but attitude of the guest service where they used such extreme words like “the room you got is the cheap one “ 😡

No room is cheap it’s the deal we loo for

Bearing in mind for what we paid for this five day break it was very good value for money. The caravan we were allocated was very clean and tidy. The staff were brilliant and can do enough for us. They are so friendly and have a very obvious "can-do attitude" some parts of the sites appear to be very well maintained and others maintained to an acceptable minimum standard. One word of warning the Wi-Fi is terrible. We were advised not to try and upgrade for a faster speed because the Wi-Fi is supplied by 1/3 party contractor and even if you pay for the extra speed it makes not a jot of difference. Overall I cannot complain, bearing in mind the price was superb.

Great value for money, brilliant staff, good value

Loved how the property looked exactly like the pics, very luxurious and we loved it

First time staying in a caravan park and really impressed. Well kept facilities, lovely setting and staff really friendly and helpful. Caravan very clean, could have done with a few more utensils but everything else was great.

We came and stayed in a rockstar caravan and all the added extras are great and the hot tub is fantastic ,the staff are also very polite and courteous in the customer facing areas.The caravan though looks great but if you dog down it is actually very dirty, we had a problem with ants one evening and are very grateful to guest services who came out at 930 pm to lay ant traps and powder but on inspection the ants were coming into the caravan to eat all manner of dropped food from behind the tv unit which looks to have been there weeks,we we were told they would be back the next day but no one returned ,no point complaining further as we were leaving the next day.However the more we pulled things away from the walls the dirtier and dirtier it all became.People have mentioned there are planks under the sofas this is in fact true and makes the sofas uncomfortable for a longer period of time to sit on .The oven is ridiculously slow but after reading reviews previously we expected it but a hour to cook a pork chop is a loooong time.The resort itself the part accross the road from the main area is quite nice with good views but all the bin areas say recycling but in five we looked at not one had a recycling bin so all the effort made to seperate out our recycling was pointless and it's now ended up in general waste along with glassThe culver club should be condemned !!Filthy ,dirty and the toilets are the worst l've seen anywhere the bar is also broken in several places

Horror holiday

Lovely campsite we had a comfort chalet but taps were really hard to turn off in bathroom, kitchen and toilet. Have reported this.Entertainment ok, site lovely and swimming pool very nice.It was quiet when we were there but I imagine once it’s packed it could be a problem with facilities.Central location fir sightseeing.

Good holiday

Had a lovely stay at Whitecliff Bay Holiday Park. The comfort chalet was booked as just somewhere to get my head down while doing other activities on the island, as the price was so good!On arrival, I was told that there had been a problem with the chalet allocated to me and so they had provided an upgrade, free of charge, which I thought was excellent!It was a huge static home directly opposite the little shop. Shop well-stocked and the staff friendly. Static home had neutral tones, with a huge seating area, dining area, TV and kitchenette, two bedrooms. Spotlessly clean except for the remote control. Shower room with toilet & sink then a separate en suite toilet and sink off main bedroom. Main bedroom roomy. Plenty of wardrobe, cupboard & drawer space. Bed comfy. Desk/vanity space with a little stool. En suite very small. A tall person may struggle to sit at the usual angle!2nd bedroom had two single beds,could be pushed together. Small amount of storage.  Shower cold on first morning but swiftly fixed on reporting when guest services opened.Nice site and short walk to beach. Nab’s restaurant had nice decor and food. Note that dogs are allowed if you have allergies. Only dampener was on the Friday night when teams and teams of people were running straight past our static, using as a cut through, shouting and screaming, with no regard for any residents trying to sleep. Didn’t use facilities or pool. In good location. Would definitely stay again.

Good place to stay in off-season

Particularly if you're travelling with young kids, make sure if you book a pet-free stay you get pet-free accommodation. Dog hair everywhere in the caravan we stayed in with our 2 & 4 year old, which wasn't ideal, despite having booked pet-free. Caravan was lovely aside from that.

Furly good accommodation

We had previously stayed in an indulgent lodge on the beach side of the road and had a brilliant stay and decided to stay again but the only availability was across the road but in a luxury caravan. 

It might be luxury in name but it was far from a  luxurious stay and we are a little worried about our stay booked for next year.

We had early check in but due to staffing issues on the housekeeping we were unable to check in until 4.30 but reception staff were very helpful and kept us informed.

When we arrived at the caravan we were met with an overwhelming smell and a swarm of ants all over the kitchen.  Upon inspection the bin hadn't been emptied and was full of gone off food, the fridge had mouldy food left in it, there were dirty towels in the shower still and one of the beds had no linen on.  Reception again were very quick to help sending maintenance over to put ant traps down and housekeeping to clean the caravan - they stated they thought it had been finished but it must have been missed.  We went to the club with our 2 year old that night and he loved the entertainment as usual and after putting him to bed we decided to use the hot tub but it would not work out of hours maintenance came out and fixed it and said that whoever had stayed there previously had broken the cover off the  controls and messed with the settings but it was okay to use.  Luckily it was fixed as the TV in the caravan is unwatchable due to no signal on any channel.  When the hot tub maintenance team came around the following day we were about to leave and they decided to tell us off for breaking the control switch cover on the hot tub, I explained it was already done when we arrived and the out of hours fixed the hot tub the night before but was dismissed instead they stated they knew we had done it.  This was both rude and unprofessional, I asked if they knew of there was anyone who could look at the TV but was met with a laugh and told there was nothing that could be done because of where we were and we were supposed to be on holiday enjoying ourselves not watching TV. 

We went to use the outdoor swimming pool but due to staffing it was closed so only the indoor pool was open but there was a group of eight throwing a ball around so we couldn't stay due to our two year old being unable to swim anywhere.

We ate at the nab bar and the food was really nice and service was good.

Overall reception, nab bar and entertainment was good.  Housekeeping and some of the maintenance team were awful, pool staff and only having it partly open on a very busy weekend was poor.

Nothing luxurious about the luxury caravan

The caravan was very shabby and lots of issues
Radiator in bathroom rusty,
Huge rip inner curtain, shower head didn’t stay up so had to hold when showering
Filthy carpet covered in stains
This was first time here, so reluctant to return
Lovely location and views

Whitecliff Bay Holiday Park

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

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Check-in terms and conditions

Paid on the spot

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