Name: Vienna Hotel by OYO Rooms
Address: Near Gold Souq Dubai,, Dubai, Dubai, Dubai, not available, United Arab Emirates
Rating: 5

Shopping on site

Elevator/lift

Security guard

General

Accessibility features

Accessibility

Laundry

Services and amenities

Internet

Multi-language staff

Languages Spoken

Location

At the hotel

Union

Bur Juman

Al Rigga

Deira

Gold Souk

Dubai Museum

The Dubai Heritage Village

Dubai Creek

Mamzar Beach Park

Dubai Airport

Al Mamzar Park Beach

Jumeira Open Beach

Dubai Mall

Al Khan Beach

Burj Khalifa

The Dubai Fountain

Jumeirah Beach

Kite Beach

Sharjah Beach

Umm Suqeim Beach

Wild Wadi Water Park

Burj Al Arab

Ajman Beach

Mall of the Emirates

Ski Dubai

Sharjah International Airport

Aquaventure

Dubai Miracle Garden

Nasimi Beach

Umm Al Quwain Beach

Mangrove Beach

Al Maktoum International Airport

Vienna Hotel by OYO Rooms

Dubai

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

My wife Rose and I stayed at Vienna Hotel in 
Deira area of Dubai from 30 December 2017 to 5 
January 2018. We stayed in Room 310. The 
following is the list of shortcomings  we 
noted during our stay.1. Housekeeping was very 
poor  -- the staff responsible have to be 
begged to make-up the room. In most instances, 
bed sheets and  toilet paper were in short 
supply and we had to literally beg for them. 
The housekeeping staff were literally rude  -- 
each time the Manager had to beg them to do 
their ordinary work, like making the beds of 
bring toilet supplies
2. The  Managers were racists  --- seeing 
Africans as nothing and yet 95% of the 
occupants during our stay there were Africans. 
For instance, the manager refused to send a  
porter to carry our luggage from our room 
located in the 3rd floor. We had to carry the 
luggage ourselves.  In another case we 
requested to access the store, where we had 
our goods to enable us to pack them but were 
reluctant to assist, even to carry the goods 
to the ground floor at the reception area.3. 
The booking covers bed and breakfast  -- but 
the content of the menu was very poor  -- 1 
banana, 2 eggs, 2 slices of bread + butter and 
tea/coffee. Much as that could be seen as the 
norm for  hotels of such class, the time for 
breakfast was strictly between 8:00 and 10:00 
AM and there was no room service, even if 
someone was sick!. The staff at the restaurant 
were also rude  -- despite the fact that they 
were Africans, who were supposed to treat 
their fellow Africans better.
To sum up, it literally shows that  the 
management and staff at that hotel  -- who are 
all  Indians ( except for the restaurant 
staff), were merely tolerating the Africans, 
who happen to be the only group frequenting 
the premises  -- may be because they do not 
know any other hotel at that rate and they 
usually stay for short periods. They hate 
Africans and that the only explanations I can 
give. I have traveled widely -- to virtually 
all the continents  -- USA, UK, Germany, 
Brazil,South Korea, China, Malaysia, Singapore 
and most African countries, but have never 
been treated the way it was at Vienna Hotel  -
- very disgusting!  I do hope the Government 
of Dubai will look into this issue critically, 
because it is tarnishing the good image of the 
city and this may not be the only case!  The 
last thing one wants to see and feel is to be 
discriminated due to the colour of his/her 
skin!!

Sincerely

Dr. George Sempeho Dar es 
Salaam, Tanzania

Vienna Hotel by OYO Rooms

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment