Name: Green Life Hotel
Address: Kestel, Baraj Cd., Alanya, Alanya, Alanya, 07450, Turkiye
Rating: 5

Elevator/lift

General

Safe-deposit box

Services and amenities

Restaurant

Meals

Wi-Fi in the hotel

Internet

Conference Hall

Business

Location

At the hotel

Tosmur

Alanya Lighthouse

Kizil Kule

Alanya Castle

Damlatas Caves

Cleopatra Beach

Alanya Archeological Museum

Alanya Aquapark

Cleopatra's beach

Time Center Outlet

Alaettinoglu Cultural Park

Sarapsa Hani Fortress

Konakli Clock Tower Square

Konakli Mosque

Sealanya Dolphinpark Seapark

Ulaş Park Önü Plajı

Pegasos Resort Otel Plajı

İncekum Halk Plajı

İncekum Resort Otel Plajı

Eni Incekum Mosque

Gazipasa Airport

Manavgat Falls

Side Museum

The ancient city of Side

Temple of Apollo and Athena

Green Life Hotel

Alanya

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Overall surprised after reading such bad reviews.

Yes if you're a typical, chips, toast, nuggets type of person this hotel isn't for you. However the food they do put in i found amazing and more of a Turkish/Mediterranean diet. This is brilliant for the kids as they try new foods and get them away from the everyday English food. 

Staff are really polite and great with the kids, dancing and making sure the kids are all ok. Some staff although do not speak strong English. However they still try their best.

Bedrooms are cleaned daily, although some tired bits in the room such as the lamp shades but this does not bother me as I don't have to touch or sleep on a lamp shade... rooms are spacious and had a nice balcony area which helped dry all the clothes.

The pool isn't heated and the slides are on and off through the day but the kids enjoyed this. The pool is very clean and clearly looked after.

Getting into the main town is cheap as well and all drivers have been amazing accommodating all 6 of us. If you need a shop for some last minute things it's literally 1 minute walk and again cheap.

For the price paid, i can not complain at all and an absolute  bargain.

Reading the other bad reviews, there seems to be a lot of self entitlement, it seems either people are too picky with their food or not willing to communicate with staff as any issues we had were quickly resolved such as towels/bedding. 

Just keep an open mind when booking and don't expect hotels abroad to bow down and put on your cultures preferences.


Surprisingly good and unexpected bargain. Keep an open mind.

I was really worried about coming away after reading the recent reviews and to be fair the holiday has been really enjoyable and much better than expected. The rooms are spacious and clean, we had an issue with the toilet and the staff were quick to resolve the issue. If you have children that are picky eaters you may struggle food wise but as adults we have enjoyed trying he different Turkish dishes, the staff have been more than welcoming, making an effort with the children and certainly not rude as people have experienced previously. The pool isn’t heated, it’s freezing but the slides have been great fun and we’ve used this daily. Alanya itself is not far away, taxi’s are reasonably priced and the cable carts/castle is worth a visit. Beach is a short walk away and has some stunning views. Overall we are happy with the holiday and would consider coming back as we feel we’ve had good value for the price paid.

Enjoyable family holiday

Worst hotel I've ever stayed in dirty toilets never cleaned or toilet rolls in.Room never got cleaned the whole week I was there archangel our towels we had to buy towels .Food disgusting cold no choice not even toast for breakfast only broccoli and sprouts? Had to spend more money eating out .My partner was ill on second day he caught e coli that's from this dirty rotten hole.we sent proof to love holidays from his Dr and all the other complaints but they don't even do nothing it's a joke?.On the last day couldn't wait to get home a 40 year old member of staff grabbed my 10 year old disabled daughter by the throat because she was sitting on the pool table.Nothing for kids no entertainment the worst holiday I've ever had.

Needs shutting down

We arrived here after a 3-4hour transfer which was advertised with love holidays as being a 75minute one (we were first drop off). Hotel room was clean and spacious but view was terrible, we ended up getting moved but the view was no better. My partner gave the reception man £10 and finally we got given a room with a better view but it was a lot smaller.

The staff were miserable and only seemed to make an effort with non-English people. The food was all cold and nothing at all was labelled and all tasted rotten, I mean who has broccoli for breakfast!? We had a bad stomach bug the second day in from the food so ended up mainly eating out. No pop on tap, it was poured from bottles and all full fat which my partner could not have being a diabetic. We spent so much money in the local supermarket on sugar free pop alone. 

Zero entertainment, we felt sorry for anyone who had kids there as even the water slides were only on for 5minutes at a time and this was very limited. Music went off at 10am every night and bar closed except for one night when a staff member had his family over and the music continued past midnight with them being allowed to drink as much as they wanted past the 10pm cut off point! 

Food times were not as advertised on love holidays website and there was not a snack bar or free Wi-Fi! In fact my partner paid for the Wi-Fi which was meant to be £20 per room. After paying it would only allow one device on and then after a day went off and the signal around the hotel was terrible.

On the last day my partner advised another family not to book a trip with the love holidays rep as it is much cheaper at a shop up the road from the hotel. The rep asked his name and if we were with love holidays and said he will remember his name for our transfer as he is going to f**king cancel it. 

Would never ever return here again or the area

Absolute sh*t show!

Definitely would not recommend to my worst enemy, the food was appalling and barely edible and unrecognisable, only thing that was nice was the bread rolls and watermelon, view of the hotel being built next door , staff very rude and unfriendly, miles away from the centre and the restaurant next door was never open in emergency situations when the hotel wasn’t edible, the pictures on the site where NOT of the hotel so that’s also false advertisement.. me and my partner where both poorly from the food .

Atrocious , by far the worst food and staff ever experienced at a hotel, room was acceptable but would not return again

Where do I start. This hotel is the worst I have ever stayed in. Me and my partner and family stayed here the first night it was awful you had people slamming doors shouting early hours in the morning and when we went for breakfast after a 4 hour flight and then a 2 hour transfer from airport  we were Hungry and tired  we went to the restaurant and we didn't even know what we were eating as they never put signs up and when u try asking the staff they just stared at u and never replied they were so ignorant. The food was disgusting.  I fell ill the 2nd day I was there with diarrhea and stomach cramps the food was vile we had to eat out to get a meal in to our stomachs. It was my partners first time abroad and this hotel was the worst I have ever seen myself. So please people out there never book in this hotel cus u will end up seriously ill as u can see by all the reviews it is awful and they r all true they should shut this hotel down

Worst hotel ever

Stuck in the middle of nowhere, nothing around unless you catch the bus into Alanya, food disgusting don't cater for English, you can't tell what most items are, bar opens and closes when they feel, rooms are clean but beds are hard and dated.

Don't waste your money

checked into a room that could only sleep 3 people. I went back down to reception to ask where the other bed were, They told us that they were fully booked so they didn't have the space for us all to have a bed, by this point im sure you can imagine why we were feeling very angry. We had been traveling for 10 hours.
We were asked to get into an unknown car with an unknown gentleman with our bags to go to another hotel, At this point my children were crying, scared, hungry and very tired. We arrive at another hotel, they wanted to take our bags out and leave us there. We asked to see the room first, at this point the car boot was open and left unattended with our valuable travel bags. I asked if someone would stay and watch them while we checked the room and number of beds to come back down and find our bags left unsecured with the car doors/boot open. 
the room can only be described as dirty and had a very bad smell with a pair of someone's sliders at the door. We believe this was maybe someone's staff accommodation. We refused to stay and asked to be taken back to Green life hotel. When we got back we begged for them to provide us with a bed. All they kept saying was 'tomorrow' a better English spoken staff explained that tomorrow we will have a room with enough beds and to apologise he would connect us all to the internet, which he only gave two out for four that was promised. 
That night I had to sleep on a hard tilled floor with a pillow about the size of a foot. 
The following morning, I went to reception to ask for a room so I could catch up on some sleep that I didn't get the night before. I was told to come back at 10am. Went back at 10:15am to say we had a room, we asked to have a look before we moved our bags. He said the cleaner was upstairs and they would let us in to have a look. We was given the room number written on a piece of paper. When we arrived we tried to speak to the cleaner who wasn't cleaning that room but was cleaning a room on that floor. She couldn't understand us and we couldn’t understand her due to a language barrier however she opened the room for us to enter. I couldn't believe my eyes, this room was full of someone else belongings everywhere. I actually had full access to someone’s room. I was given access to someone's private space so easily wow. 
I went back to reception to tell them this room is occupied by another family and I also shouldn't have been given access to this either. I'm absolutely furious at this point! 
I explained to the manager I wanted out of this hotel. My partner and children were in tears and everyone just wanted to go back home to England. 
Eventually we was given another room number, off we went to check this one. Finally we all had a bed each. We moved our things and settled into our room. 
I have never stayed in an all inclusive hotel where you pay for all inclusive the day you travel (even though you don’t get it) but we have always had something kept to one side for us on arrival. This hotel, not even a bottle of water. So late at night with problems with the room and moving hotels we then had to leave to hotel and go on a hunt for food and drink. These were my signs things were not going to be great but I kept up my hopes. 
Saturday morning we went for breakfast to see it wasn’t brilliant but it was ok as there was bread. How could you go wrong with toast. To then find we only had dry bread as there was no toaster or butter, the other options were very off putting with all the flies. This was slowly going from bad to worse but thinking we could still try make this work as we wasn’t 24 hours in yet. We left the hotel to find somewhere to eat breakfast. 
When we got back it was here we noticed there maybe a sun lounger issue, only 54 sun loungers for these fully booked hotels, I believe they have 3 hotels with 5 floors - not a chance is that going to work. Hey ho, we set up our towels on the tiled floor and tried not to be wound up anymore. 
We waited for snack in the hope this would be better. We watched the snack line go down to join the queue, when all 4 of us got there they only had two cooked burgers and no bread. Was told bread was finished and to share two burgers between 4 of us. A gentleman stepped forward (hotel guest) and said ‘bread not finished, these people need feeding’ the staff continued to say ‘no more food left’ we left the two burgers and That evening we hoped dinner was going to be better, nope! We arrived to dregs left in the bottom of trays, rice was probably our safest option but once that had gone the lid was closed and wasn’t replenished. We had to eat the awful scraps that were left. 

Monday everyone’s towels were thrown in the pool including ours. When we spoke to reception they told us they have big problems, we got our towels and left the hotel for the day, we were feeling unsafe and very hungry. At this point my whole family had diarrhoea and wasn’t feeling well we were scared to also eat from the hotel as we didn’t want to become more poorly but we also don’t have to funds to keep eating out.   

Tuesday, we all still have diarrhoea, this morning we thought we would get bread for breakfast and we bought our own butter from the shop as the hotel didn’t have butter. At 7:10am we thought to get a coffee and wait for breakfast to open at 8am. We asked if we could just get coffee and wait outside, when entering the food room to get coffee we saw all the uncooked meat was already out unwrapped with flies all over it, it’s a hot morning, my phone said 30 degrees. This same meat was out till 10am that’s 3 hours in 30/35 degrees heat, the meat/salads/cheese bars is not refrigerated in any way at all. Meaning this food is not fit for human consumption. The serving tongs of things like the cooked meat do not have a separate plate to put the tongs on after you have used the tongs. These tongs are placed back on top of the meat with the handle touching the meat that all the guests have been holding. This is all making me feel sick. Especially when I know that the closest hand washing facility is the filthy bathroom next door which hasn’t had any hand tissue in the whole time we arrived. Please let me explain why hand tissue is important for hygiene. You use the toilet, you then use your hand to flush the toilet so does everyone else, use the lock everyone else has used after there toilet visit too. Turn the tap on with your dirty hands, add soap, rinse hands and now you need a hand tissue to dry your hands and then use that tissue to shut the tap off to stop any faeces contamination by using that dirty tap again. This is the WC the staff use too and taking that contamination back into the food areas. 
One day for dinner they were serving chips, great I thought - we can all eat chips. When my daughter got to the chips they were served by a member of staff and was distributed so many chips per person. You was only allowed one tongs worth of chips. Last night my other daughter Lola went to get two scoops of Brussels and on her attempt for the second scoop she was told by a member of staff ‘no,no, no more’ that was the only thing she could eat from the options we had that evening. 
Breakfast closes at 10am and you have no access to any food till 12:30 when dinner opens. Every now and again (seen it twice) they put a snack on in between which one day it was… burger, bread bun, lettuce, tomato and tomato sauce. No knife to cut your bun, you have a member of staff tearing a hole in your bread with his hands handing one per person. My daughter didn’t want the bread but wanted the burger, we asked for a plate and was told no plate, take with your hands. Angry and hungry my daughter took the hot burger in her hands and moved it from one hand to the other till it cooled down. You couldn’t get another burger as they were all gone. Due to my teeth I can’t eat bread like this, I cut it with a knife but there was no cutlery available so I had to tear it with my hands. 
Was told yesterday pasta is tomorrow’s snack (Thursday) I thought - well that’s guna be fun to eat with no plate. I waited today to see what they was going to do but again to no surprise at all snack wasn’t on again. Lunch opened at 12:30-2pm so 1.5 hours you have hundreds of people to eat. Sadly during this time I’d called love holidays and started this email. As breakfast and dinner is 2hours I presumed lunch was too. I went back down at 2:10 and it was all closed off so I missed it and now have to wait 4 hours to feed my family. I asked at the bar at around 2:30 if a snack would go on and I was told ‘snack finished’ (I videoed this) it seems ‘finished is the favourite word of staff In this hotel. So today I’ve had two slices of bread and one boiled egg all day. My head is banging. I feel very weak my kids are starving. 
Earlier today it was around 36 degrees It was my turn to get the flat fizzy drinks. I went to the pool bar to be told it’s closed so I asked ‘ok, is it the restaurant bar’ he told me that was closed too. I asked how we get drinks, he told me no drinks for 15/20 minutes, I told him me family was thirsty as it’s hot he still refused to serve us any drinks. I had to walk all the way around to reception to complain and said ‘this bar closed, that bar closed so where can we get drinks. He made a call and said go back to the pool bar. I told him it’s closed and no staff would serve me. He said ‘try again, I went back to the pool bar yet again to find the staff wasn’t happy they were forced to serve me. One staff came back with a tray of dirty cups from collecting at the pool, separated each cup into the sink that had no water in. Another staff took one of those cups from the sink and started to fill my drink with it. I stopped him and said I wanted a clean cup, he said it’s clean, I said I’ve just seen him drop those dirty cups in the empty sink and you took it out. Please can I have a clean cup, I shouldn’t have to fight for a drink or a clean cup. Today has been torcher having food and drink restricted in these weather conditions. Having to wait from 2pm till 6pm for slop and fly infected contaminated food is soul destroying. 
One dinner time my girls forgot their drinks to bring to the table, Lola asked willow to get hers too. She couldn’t as the man serving this flat pop said 1 drink per person so I had to go get it. 
One of the girls went to the pool bar to get her’s and her sisters pop. Again she was told, drink that one and you can then have another. You can’t have two. I questioned this member of staff to ask why this was a rule, it’s all inclusive but he mumbled under his breath and walked away. This treatment towards my children seemed to get worse after we had recorded evidence like requested from yourself. 

I also have photo evidence of hot food sat on trolleys not even covered up. 

I complained to a good English speaking lady at reception regarding problems and she told me she knew what I was meaning and agreed it was poor but wasn’t in a position to do anything about it. This girl looked broken and we have never seen her again. 
I asked a young lad member of staff ‘would you eat this food’ his reply was ‘no, way’ I said it’s terrible and his reply was ‘yes I agree’ other staff told me the hotel was bad, the food was Bad and all the guests shout and him but you see, I agree it’s bad.

Each time any form of food is opened we are lined up like a concentration camp or prisoners or like school children. 
I feel like I’m begging for food and drinks and I should be grateful for being served this repulsive food. I wouldn’t mind and I’d admit if I was a fussy eater but apart from fish we will eat anything but It has to be fit for human consumption and hold some sort of texture other that slop and throwing what you can together is just not ok. 

One lucky morning there was pancakes - the joys! That’s how it was really getting, like a lottery win sort of feeling. I’m trying to hype the girls up. They are more than happy for them. One of my girls take the last pancake but it’s ok, we can see they are making more so all is good until the chef drops his spatula on the filthy floor, picks it back up and straight back into the pancakes and the pancake mix. Game over again, the pancakes are no longer a good option. 
The rooms are clean enough apart from the only time we get clean towels is when I find the cleaner myself and put my dirty towels in her bag and ask for some more. I can’t spend my days hunting down clean towels. The toilet is broken so we have to use the mechanical system to flush it. All lights and lampshades are rotten with rust and falling apart. We had chewing gum or something that looks like it squashed on our bathroom wall. 

Entertainment: music comes on around the pool at 3pm ish. It’s a family hotel but still plays songs with bad language. Around 8pm they play songs like chichua, and other action sounds and a man shows them the actions. I don’t know if this guy changes or he does it all the time but seeing a grown greasy looking man blowing kisses to holiday makers little girls was enough to creep me out. Especially owning two children’s celebration venues of my own we are trained to be vigilant, to many things including paedophiles and grooming, blowing kisses like that would enter onto an alert list. 
The pools in a far too small to cater the amount of guests, 
The slides come on at certain times where guests can use and are not supervised by any staff, no one seems to take note of these safety instructions situated on the gate at the bottom of the slide. Belly facing sliders, even adults with 3/4 children sat on the adults back while he does down head first. This is huge safety risk not only for the alcohol fuelled adults and children but also to non slide users. 
its a massive accident waiting to happen. When slides are on other guests do actually do quite well to stay away from the bottom of the slides however because the slides are not staffed guests are still using these slides all day even when they are off causing collisions with people using the pool. Leaving the pool and unsafe place to be. The fizzy drinks are flat because these are bottles left out to get warm and lids are not put back on so even when you do get a Fanta/cola/sprite (unbranded) it’s warm and flat. Anything worth paying for is the coffee, I’ve been coming to Turkey since 2016 and this hotel has provided the best coffee yet. 

I am so happy to announce we are finally on our way back to England!! The stress and illness is too much, the constant battle with food and drink, hunger headaches we are glad to be out of that hell.
We both run businesses which are very stressful so we travel quite a lot to revive and de-stress. I feel more stress being there than I do in England running three very stressful businesses. Our August family holiday has been absolutely ruined. I would be very surprised if this is your first complaint regarding this hotel and I would be very surprised if it’s your last. 100% miss sold a 4 star all inclusive packaged holiday. 

I also Include Some Photos Of The Chipped plates & bowls, I owned a small cafe a few years ago and did training on what cracked chipped crockery can do to your health,
Please find images attached of unsafe pool & slides, fly ridden food, food uncovered at wrong temperatures, lack of food, broken toilets in our room & at pool side, no sanitisation in pool toilets to wash hands (basic hygiene) staff around without appropriate kitchen clothing, the list is endless.

Avoid Avoid Avoid

Horrible Unclean Dirty Hotel, This Is Not 4 Star & Not All Inclusive

Well… I was terrified after reading reviews. But don’t be. No where near as bad as some make out. Definitely just people who can’t be pleased. The price you pay is reflected. Maybe not a four star but definitely a 3 at least. Room was spotless and all staff was AMAZING the cleaners couldn’t do enough for us. We forgot to request a cot for my baby and the cleaners noticed on day one. After going to the pool we found a travel cot in our room all made up…
There was only 2 issues we had with the hotel… the kids play area wasn’t fit for use it was old and run down but not a big factor anyway.  Secondly the food. No variety really some things was lovely like the pancakes. The potatoes and the barbecued kebab but they was rarely on the menu. We had to eat out at least once a day. The burgers at the pool bar was amazing though. Again food wasn’t a major issue as I respect that you go to another country it’s going to be their food style but we had to ensure my 2 year old was able to eat. 
The pool was lovely it’s not heated but perfect for the temperature. The pools are turned off after half an hour but it’s plenty of time to enjoy it. 
The location isn’t as loveholidays described but that’s also my fault I should have checked myself. There are so many lovely shops and resteraunts around the hotel too and a supermarket at the end of the street. A 24/7 shop right next door too.  
The spa was amazing and the men are so respectful and courteous would highly recommend visiting. 
The hair salon was lovely too the lady made me feel so comfortable when I went for a wash and blow dry and so cheap too. Now the music was quite loud from the bar next door as my room was directly above it but wasn’t too loud that you couldn’t sleep. And as for the few moaning about a “megaphone” it’s the speakers that broadcast the prayers. How rude to moan about in a religious country!!! 

DONT LET THE REVIEWS BOTHER YOU. You treat the staff with respect they will make your stay enjoyable and bend over backwards to please you

Corteous, clean and comfortable. Holiday is what you make it. Respect is earned not given!!!!

To whom this may concern,

This hotel Greenlife Hotel in Antalya, Turkey was the worst hotel I have ever stayed in.
The pictures advertised were a lie, the hotel looked nothing like advertised which I feel Love Holidays need to take some responsibility for this as they are the ones putting up this package holiday up for families which is disgraceful.
To start the transfer was 4 hours from the airport this was not advertised & we had two small children with us which was hard. 
When we arrived the rooms were dirty, no curtains, dirty bedding and a broken, mouldy shower. 
The hotel and rooms were full of cockroaches & flies. They did not clean the room for days & was no fresh towels. 
There was no internet as advertised, no gym & no snack bar.
We paid for all inclusive and this was not the case at all. 
The food was disgusting & I can only imagine prison food is better.. there was flies on the food constantly and it was left out for hours & was dry & stale. 
We had to eat out everyday due to the food being uneatable. 
The pool was unsafe and my son slipped and fell cutting his knee on the steps. The staff were rude & did not speak English so it was hard to communicate. All the English people who were on holiday in this hotel felt the same way & felt the staff in this hotel was racist towards the English. 
They were rude and disrespectful.
On the stairs was a dead bird that was there for days rotting in the heat. 
There was stray dogs circling the food areas with dead cats in their mouths. 
I saved for this holiday for my children to have a good time & we was all scared the whole time. It was the worst experience of my life & I am disgusted in the Greenlife Hotel & Love Holidays for selling us this absolute lie! 

I will be taking this experience to every platform of social media to warn others not to make the same mistake I did & I am seeking legal advice. I have picture evidence of everything that I have stated in this.

Green Life Hotel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment