Name: Sunway Resort
Address: Al-Mafasa Mosque Lane, Arugambay, Arugam, Arugam, Arugam, 0094, Sri Lanka
Rating: 6

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Arugam Bay Beach

Ampara Airport

Sunway Resort

Arugam

The rooms were clean enough (not squeaky clean but pretty good), nice and large and had new mattresses on the bed. Overall comfortable. Good aircon and hot water. 
Downside was the staff didn't have any spare towels so we had to wait for the towels of the last guests to be laundered. Additionally I didn't see any disinfectant when they were cleaning our room. Plus the room boy (and maybe also the manager?) was very drunk on the first day of our stay. The manager was also laying in the foyer and when I asked for towels kept just laying there saying "later". And the lobby had a wheelie bin in it. Finally, our neighbours had a party on the balcony outside our room all night and it would have been good if the staff told them to be quiet and go to a bar or into their room. 
If the staff focused on offering professional customer service, made the lobby a nice area to chill out, and had spare towels available it would be an excellent place to stay. I'm sure they will after reading this review so give them a chance!

Overall good. Large clean rooms & new mattresses on beds. But drunk staff on first day of stay.

We stayed here for ten nights and it was great. Although there are lots of great accommodation places in Arugam Bay this was really nice quiet and clean and tidy.

Its down a laneway from the busy and noisey main road and the staff are really helpful with everything. With a quiet balcony to relax after surfs its great value for money and we would recommend it for sure.

Head to Tandori Hut across the lane for a slow but incredible meal..

Great Spot in Arugam Bay

The rooms were not cleaned when we arrived, but we were cheered as fresh rooms, with used paint, etc. The sink was clogged all the time and the disgusting, stinking water was accumulating and no longer draining. Staff are trying but unplanned and unorganized. Breakfast was a joke. Butter and jam without bread...

Dirty, unhygienic rooms

Having spent 3 nights already at another beachside guest house, someone recommended Sunway to us and we went over to have a look. For the money, the rooms were spacious had good A/C and some bathrooms had hot water. Generally the place is a higher standard that similarly priced rooms we saw elsewhere in Arugam.
There were a few issues - powercuts, slow wifi on occasion and some of the doors were hard to lock. After two weeks travel in Sri Lanka these seem pretty common issues. Even the $90 hotel we stayed in had a bathroom door that wouldn't shut.
Having said that, the place felt very safe, is clean and spacious and Shamal's family that run it were lovely. We wanted to go on a safari so they arranged one and came with us. It worked out really good value and we had a briliant time, sleeping under the stars in Kumana national park by a river with the whole family round a big fire. 
They organised us a great surfing lesson with a proper instructor (we'd already had a hopeless one - there are many in Arugam!). They booked our onward travel and checked up on our progress finding somewhere to stay the other end.
They really were just very caring and helpful folk and I certainly stay there if I go back.
If you read this Shamal, thanks for looking after us :)

Great value in Arugam Bay

The only, I say the only positive point is the location. We spent 5 nights in this hotel. When we arrived, the rooms were not super clean + huge cockroaches in the room. The staff didn't once clean the room and change the sheets, the same for the lingerie, we always had to ask them. Finally, we had a bad experience with one of the bosses of the hotel. The latter recommended a driver (his cousin) by setting a price and promised us that this driver spoke English, was careful and would lead us to our hotel. This trip was from the hotel, the old driver, didn't talk angle, didn't drive anything wrong and the worst thing that he required was to get to the hotel was to pay a higher price because he had obviously lied to us about the hotel, and we obviously lied to the hotel staff about the last price.

Sunway Resort

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