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leisure, company
September 2024
2 rooms Superior Apartment with balcony, 3 nights
leisure, company
Cleanliness
10
Location
10
Value for money
10
Service
10
Room
10
Meals
leisure, company
July 2024
Verdi Deluxe Sextuple Apartment, 4 nights
What was good
Nothing wasted money…..
What was bad
Квартира непригодна для жилья, кондиционер перегревается и плохо работает. Мы попросили владельца отремонтировать стиральную машину, он ответил нам только через день, и ремонт так и не был выполнен. Владелец ведет себя неуважительно и не отвечает на простые звонки и просьбы, меня выписали до истечения срока предоставления жилья, потому что жилье недействительно, я вообще не рекомендую его и надеюсь, что меня уберут из переч
Guests' photos
leisure, family
July 2024
2 rooms Superior Apartment with balcony and with city view, 2 nights
What was good
-
What was bad
Apartment very old needs improvement
The apartment has one AC and it’s weak
The staff were not very good
leisure, company
July 2024
Superior room with city view, 5 nights
What was good
The apartment was old but overall nice and have beautiful building and view, the kitchen is fully equipped. I forgot my apple watch and they keep it until i came back highly respect :)
What was bad
There’s no air conditioning.
Guests' photos
leisure, family
January 2024
Comfort Apartment with balcony and with courtyard view (child meal not included), 7 nights
What was good
it's so far from visitors attractions, no coffe around, no service at all around apartments
What was bad
the washing machine was not working, they agnore our request to fix it tell the end
Dear Samira,
Thank you for taking the time to share your feedback with us. We deeply apologize for the inconvenience you experienced during your stay regarding the malfunctioning washing machine.
We sincerely regret any frustration caused by our delayed response to your maintenance request. Please know that this does not reflect the level of service we strive to provide to our guests. We understand the importance of having functional amenities!
Rest assured, we have addressed this issue with our maintenance team to ensure that similar situations are handled promptly and efficiently in the future.
We truly value your feedback as it helps us identify areas for improvement. It is our sincere hope that you will give us another opportunity to provide you with the exceptional experience you deserve during your next visit
Best regards,
Quality Control Department
leisure, family
August 2023
Premium Apartment, 8 nights
What was good
Locatiion was good
What was bad
Everything is very old, almost falling apart.
business trip, solo
July 2023
classic circle, 4 nights
What was good
Location, apartment and especially the building was great. Everything was Super, including the attention of the host, thank you!
What was bad
-
leisure, company
September 2022
Apartment (2 rooms), 2 nights
What was good
Location and cleanliness
What was bad
Nothing not to dislike about