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leisure, company
December 2024
Apartment with view, 3 nights
What was good
-
What was bad
The customer care was not good and no heater in the flat
Samaa, нам очень жаль, что Вам показалась,что к Вам было плохое отношение.
Наши менеджеры очень внимательные и заботливые к гостям!
И постарались максимально быстро Вас заселить.
К сожалению, Вы приехали с негативным настроем и отказались соблюдать правила заселания.
Samaa, we are very sorry that you felt that you were treated poorly. Our managers are very attentive and caring towards guests! And we tried to accommodate you as quickly as possible. Unfortunately, you arrived with a negative attitude and refused to follow the check-in rules.