Name: Business Inn
Address: 28 South Lacson Street, Bacolod, Bacolod, Bacolod, 6100, Philippines
Rating: 7

Air conditioning

Smoking areas

Smoke-free property

Garden

General

Family room

Cable TV

Hairdryer

Shower

Wardrobe/Closet

Toiletries

Rooms

Laundry

Safe-deposit box

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Parking nearby

Parking

Massage

First Aid Kit

Beauty and wellness

Personal protection equipment for staff

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Bacolod-Silay International Airport

Mandurriao Airport

Business Inn

Bacolod

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

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23-beds

24-beds

25-beds

26-beds

27-beds

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29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We chose Business Inn after a thorough search, and it paid off, in a grand manner!

My wife was content with the hotel we stayed in during our last visit to Bacolod in December 2023, but my daughter said for us to try Business Inn because of 7/11, across the street; an ATM;  it's right smack on a major street  where Grab cars              
 ( works like a taxi, but invariably new 5-seater and 7-seater cars);  there's parking ( in case we opt to rent a car (P1,200 24 hours 200 km max). And, it's a short walking distance to St Sebastian Cathedral. 

We tried to anticipate everything.

Business Inn exceeded our expectations, even my wife's  who asked to see the room before we paid for the entire four-day stay.  

My wife used to work as supervisor in a pricey hotel, and  knows  how and what to check for- bidet, duvet, the linen,  water pressure, the floor, the drawers, the mirrors. She even ran a finger on surfaces to check for dust. Dust-free everything.

The staff was thoroughly professional and solicitous to our needs- from the front desk personnel, to the waiters, to the door guard! ( He not only opened the door with a smile, but greeted us, opened Grab car doors for us, and even had an umbrella ready for us!)

The service was quick and professional - the extra bed we requested was set up in a few minutes.

The floor throughout the hotel was shiny clean!

The breakfast was good.

The aircon works perfectly.

I'd recommend Business Inn to anyone.

It's not a new hotel, but, for the price, it's an excellent choice.

We stayed April 25 to 29, 2024.

Highly recommended.

I am writing this review to express my disappointment and frustration regarding the state of the hotel room that I was provided with.

As a paying guest, I expected a certain level of cleanliness and hygiene, which unfortunately was not met.

Upon entering the room, I noticed several hairs along with smudges of makeup on the bedding. It was immediately evident that the room had not been cleaned thoroughly, if at all, before my arrival. The overall condition of the room was unacceptable and made me feel highly uncomfortable and disappointed.

I immediately reported the matter to the front desk lady and they sent someone to replace the bedding and pillowcases. I also requested to be transferred to a different room and I even showed her the photos (cobwebs, clumps of hair, accumulated dirt, etc) of the room for her to understand my frustration but she reasoned out that the hotel is fully booked and there were no other rooms available for me to transfer to. She then told me "feedback-kan lang namon sir ang housekeeping (We'll just provide your feedback to the housekeeping department)". I left the hotel to attend a meeting and when I arrived back in the hotel room, it was exactly in the same state as when I left.

I completely understand that the hotel is already aged but poor hygiene is never and will never be an excuse.

(Please see attached photo for your reference.)

As a result of my experience, I have no choice but to report this incident to the city health office. It is unacceptable that a hotel could allow such poor hygiene conditions to exist, and I believe that it is necessary for the appropriate authorities to investigate any possible violation of the sanitation code of the Philippines.

The health and well-being of your guests should be a top priority, and it is unacceptable that these basic standards were not met by your hotel.

Unacceptable hygiene conditions of Bacolod Business Inn

Havent sleep well since TV wont switch off. The fridge is not woking. The toilet lavatory is broken. No heater for the shower. Disgusting stay!!!! Took hours for their personel just to come to the room to find out whats wrong. 
No elevator to go to the 3rd floor room. No proper direction on where to head yo your room. Its like and old hospital.   Thumbs down.  I stayed for a day on 26 ocr 2019 masskara.

LONG SERVICE / DEFECTIVE TV, LAVATORY AND REF.

PROS:
- Almost every local knows it, so getting there is not a challenge
- Rooms are spacious
- Bathroom amenities are sufficient
- There is free wifi in the room, though not the fastest there is

CONS:
- No bidet in the bathroom
- No elevators, so it might be a bit difficult for individuals with multiple and/or heavy baggages
- Room lighting could be improved as it is a bit on the gloomy side
- Breakfast options could be further improved
- Lack of power outlets near the beds

Dated, but still fine

Not happy with this hotel at all. Room staff helpful but front desk not so. We had a booking for two people, or arrival we were told that there was included a complimentary breakfast for one of us, we would have to pay a further 305pp for the second breakfast: We refused to pay the extra so she removed 305pp per night for our stay and no breakfast. So much for complimentary. Then it continued, the room safe did not work, the room hair dryer did not work, dust everywhere, soap scum right through the shower, we found two pair of the previous guests socks on the floor ( how do you not see them when cleaning the room ). Hot water doesn’t work during peak shower time , polystyrene cups for coffee in the room and very poor wifi.

Poor Hotel, Two star at best

I’ve stayed at Business Inn for multiple times already since the mid2000s. While the staff is very accommodating and organized, we couldn’t help notice that the building is already showing it’s age. Though it’s still a good venue for for events and the sheets are clean, the main facility is already getting old and we can easily see that maintenance is becoming difficult. It would be nice if the owners can refurbish the rooms, repair/replace worn out furniture, and make the hotel look new again.  Room sizes are just right but we have to ensure cleanliness is a given. 

Still a great hotel but needs renovation

I was here for six nights in a seven day period.  I enjoyed it very well.  I have no complaints whatsoever.  The room was cozy and comfortable, the service and hospiatity was top notch, the food was delicious, including the traditional morning buffett down in the lobby.  This place is also well proteced by security.  I would go back here anytime..

Nothing is wrong here.

Front Office peeps were very kind and accommodating, they allowed us to check-in 2 hours before the usual standard check-in time. Budget friendly hotel. Very accessible. Our room is clean. Will definitely consider Business Inn again in our future Bacolod visits.

Budget friendly hotel

Room was old and toilet was not so clean.Needs renovation and room was dark.You can hear people along corridor during early morning time.Location was ok as it is near city center and along lacson which has many transportation options for travellers.Reception was nice and fast for both check-in and check out process.

Need more renovation

The place is very neat and the ambiance is cool. Its also strategically located in some stores like 7-11. have a daily buffet and their cakes is also deli! Plus factor? Not so expensive hotel! Easy on the pocket.
I love their set of breakfast menu.ordered bacon and egg, longganiza. Their bacon was superv! Now I know where to stay when in Bacolod.

Business Inn

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