Name: Royal Hotel
Address: Royal Garden Estate, Friendship Circumference Road, Cut- cut, Angeles, Pampanga, 1103, Philippines, Porac, Porac, Porac, 2009, Philippines
Rating: 5

Air conditioning

24-hour reception

Smoking areas

Currency exchange

General

Non-smoking rooms

Room service

Family room

Rooms

Laundry

Safe-deposit box

Luggage storage

Telephone

Services and amenities

Restaurant

Meals

Wi-Fi

Internet access

In-room internet

Internet

Tour assistance

Tourist services

Parking

Swimming pool

Pool and beach

Business center

Conference Hall

Business

Massage

Sauna

Beauty and wellness

Location

At the hotel

Room amenities

Diosdado Macapagal International (Clark International)

Subic Bay International Airport

Royal Hotel

Porac

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Royal hotel in Angeles Pampanga Is for korean people only...
The foods available are mostly Korean foods even the free breakfast (we only ate rice egg and bread)
The person answering the phone in room service is Korean speaking ....
They did not bring us to our room... No free coffee ... The room is not that "clean". No non-smoking room ...
The TV channels are mostly Korean channels...
The pool is not child friendly...the receptionist told me she is new and not oriented so if you ask her she will always say she is not sure...To sum it up the Royal Hotel now SW Hotel is 
Not recommendable...

A Hotel for Koreans only

I booked this hotel from a website which had it marked in the wrong place. Strike One.
It is way south of the airport.
Room smells, shower has tempermental hot water, no shower curtain so the toilet seat is taking a shower with you. TV is as small as my laptop, has about 5 channels and probably 3 are Korean.
Cleanliness is lacking, dead flies are everywhere.
Only serves Korean food.
WiFi is not free in all rooms! You have to pay 500Pesos for a router.

Saving grace.......
Staff are friendly
Has a golf course.

If you are not playing golf at it's golf course, choose another hotel.

Not as advertised, fine if you eat Kimchi.

Where do I begin? 1) Finding the hotel; good luck as it is located in the remote area somewhere in Angeles. If you don't have a car, don't ever think of making a reservation here 2) Upon check-in; the room that they have given us had a strong cigarette smell when we had requested for a non-smoking room as we have allergies. They transferred us to another room which I strongly assume, they had just sprayed on some air freshener as it still has traces of smoke. As we are too tired to complain, we decided to just bear with it. 3) Housekeeping knocked twice in our room even though we had a DND sign on! 2 days in a row! I am not too sure though if the HK staff actually understood the "DND" sign in the door belll 4) The manager informed us that the unlimited samgyeopsal was Php250 but it is actually Php300. Then, without checking told us that she will just give back the Php100. wow. the point is, she doesn't know the information about her hotel. (We had the sizzling eel for dinner at php1500 btw)5)cockroach in the public comfort room 6) buffet breakfast spread was for Koreans 7) the poor staff needs training, though they are doing the best they can at customer service.

They need to improve on a lot of things! As in a lot!

Upon arrival, room offered was extremely small. Toilet did not flush, no remote for TV, and no hot water.
No elevator, so stairs it was! Door to room, opens into hallway, which is inconvenient. 
Breakfast was "Korean", as was the restaurant on premises.
Was upgraded to Premium room, after complaining to hotel manager.
Was approached by security personnel, when I exited hotel by restaurant, thinking I was departing without checking out! How rude! Room was prepaid, and I was only there for 5 of 14 days reserved.
Got 50% discount, but no cancellation or refund. Holiday Inn at Clark is much better choice, IMHO.

Better choices are available in area

I have to agree with the review before mine - this hotel is located in the middle of nowhere. No taxis, no stores or restaurants in the area - this hotel shouldn't be posting ads on the internet, as they cannot really cater to the needs of guests/travelers. The wi-fi internet which was supposed to be included in the room did not work, when I informed one of the staff about this, I was told that the wi-fi is only working in the lobby area or the hallways. Really? Am I supposed to stay in the hallway with my computer. I had to pay an additional US$15 to have a router in my room. 

Just like the reviewer below, I left before my check out date, even though I paid in full. When I asked the receptionist if I will get a refund, she told me "No", and it's because the price I paid was a promotional deal. Their normal rate according to her is PHP3600/night, which is about US85/night. Not suitable for a traveler at all - I wouldn't stay in this place even for free.

Royal Hotel

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