Name: Hotel Casa Santa Lucia
Address: Ave Hidalgo 717 Centro, Zacatecas, Zacatecas, Zacatecas, 98000, Mexico
Rating: 6

24-hour reception

Elevator/lift

Smoke-free property

Ticket assistance

Terrace

General

Non-smoking rooms

Cable TV

Hairdryer

Shower/Bathtub

Shower

Wardrobe/Closet

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Iron and board

Ironing

Laundry

Safe-deposit box

Concierge services

Luggage storage

Wake-up service

Telephone

Iron

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Tour assistance

Tourist services

Business center

Fax and copy machine

Business

Kids' TV Networks

Kids

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Zacatecas International Airport

Hotel Casa Santa Lucia

Zacatecas

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The hotel is very well located but needs a lot of improvements and cleanliness.
I was going to take a shower and a big dead roach inside the shower, a lot of hair on the floor in front of the shower, this also happened in one of the other rooms we had. It's like the room was never cleaned after the previous guest left.
They don't put any amenities in the bathroom just a small soap, not glasses in the room.  Safe deposit in two of the rooms were not working.  Wood floors are coming apart in the 3 rooms we had.
In the morning going to the restaurant there was a dead roach in front of the elevator Breakfast was not good and very small portions. Staff at the restaurant don't know what customer service is.
It's a shame that a hotel like this one in a great location is in that bad shape.
We expressed our concern to the staff and also to the manager, who had a very passive attitude like nothing was going on.  Hope he takes this seriously and fix what needs to be fixed and supervise more closely the staff to give the guests rooms with the cleanliness and those basic and small details that are found in hotels.

Hotel in excellent location but in need of many things.

We asked for a room with a balcony,  which looked out toward the Plaza Mayor and the Cathedral. We loved that we could walk to the main areas in the downtown area at a reasonable  price!  A spacious room with a separate sitting area, and also a mini-fridge. comfortable beds.   The insulated windows help to dull the party on the street. We happened to be there on the weekend of graduation parties on the plaza! The hotel staff was very helpful, especially in helping us to park the car in a no-charge lot nearby! This is a clean, lovely hotel, with basic amenities. However, its common areas need a little attention as they appear a bit tired.

excellent location!

I visited Zacatecas last week. This is a magnific “Colonial” city. I have never been there before, but my friends had recommended me visit it, I didn’t have time. Honestly, I have preferred visit other place.
When I arrived at the city, I realized that although was a small city there were a lot of things to do and discover. Zacatecas was founded by Spanish. Spanish left to Spain five centuries ago in order to discover new way to reach to India, but America was discovered by them, they had had to walk hundred and hundred kilometers before to have reached Zacatecas. Once they were there, they realized there were a lot of gold and silver.
Since that time, mining has been the main activity. In the city you can visit the mine "Eden" there you can see how mining has evolved over time, you can see the different technics that had been applied through the time.
You can visit the cathedral and see the Baroque art, as well as you can visit the different colonial buildings, each of them has stories to tell, for example the hotel Santa Lucia was a resting place of the friars, and the body of Miguel Hidalgo y Costilla was there before he reached North Mexico.
You can also visit a lot of museums, where there are collections of Mexican handicrafts from several centuries. Particularly, I recommend visiting the museum of the Mexican Painter Felguerez of abstract art.
Finally, you can eat the typical dishes of the region and walk through the streets at night, there are guided tours of the main streets, where you will hear legends of ancient times.
 

Increíble Zacatecas 

Zacatecas' centro was nonstop party both nights we were there, and this hotel is right in the thick of things. In addition to that, a lot of noise carries through the building, from the hallways and even from room to room. Our room's windows opened onto an airshaft, so in addition to the noise, we didn't get much fresh air circulating. But the staff are very nice, breakfast is decent, wifi and tv are good, and the beds are pretty comfortable. They even have three-hold outlets to charge your electronics -- something that has turned out to be surprisingly rare. If you're looking for a conveniently located place and can sleep through the noisiness, you could do worse.

Friendly and clean but noisy

The stay at Hotel Santa Lucia was very nice. The inside of the hotel is very nice and stays with the acrhitectural features you would have in a building that in in the centro area. The elevator is not working, so hauling my luggage up to the third floor was not fun. They do offer assistance with your luggage, if desired.  I was give one of the two rooms with a balcony over looking the cathedral. I do agree that the rooms need some updating. The staff is very friendly and helpful. The included breakfast is not buffet, but is made to order from a few selections. The breakfast was also very tasty. Most all the central Zacatecas attractions are a short walk from the hotel. Very good resturants are close also. I would stay here again when in Zacatecas.

Nice Stay in Centro Zacatecas

The first time I stayed here I was really drawn into the beauty of the inside of the building. Most people would say the rooms look old, but I look that the hotel has manged to keep the original archeticture. The breakfast there was good. I enjoyed thier breads, eggs, and cereal. I enjoyed the hotel so much especially because of its location I decided to stay thier on my second trip to Zacatecas. The second time around I was very disappointed with them. When I went up to m room the room was dirty. The beds were not made and thier was trash on the floor. Im sure the individual taking us to our room made a small mistake and took us to the wrong one I hope. Overall, the hotel is beautiful in the inside and the breakfast is cute and delicous. Casa Santa Lucia is also in a great location.

Beautiful hotel

This hotel is ideally located in the city center ans staff is quite pleasant. However, the rooms are small and do not boast a wide window. Wifi signal does reach only the common areas. The breakfast is really bad, with margarine, fake OJ, foul coffee, in a crammed room with no windows.

Awful breakfast

I am currently writing this from the lobby of the hotel.  After reading the reviews on Trip Advisor, I was looking forward to our stay at this hotel.  As stated in other reviews, the staff is very courteous and helpful.  They even helped us make reservations at a local restaurant.  The hotel is centrally located to the historical center of the city, most sites are within walking distance. The lobby is small, but nicely decorated with a large flat screen on one side and two computers for customer use on the other side and the check-in desk in the middle.  There is free high speed internet use that only works in the lobby and first floor.

We stayed on the fourth floor.  The elevator is extremely slow.  The room we stayed in was a double with a strangely shaped room that angled in on the sides.  The furniture, wall paper, and carpet looked as if it was from the 70's.  We have a small terrace that overlooks an inclosed courtyard.  The only window in our room to the outside was a small window inside the bathroom.  Because of this, our room was very stuffy.  Our room had no air conditioning, only an old fan to circulate the hot stale air.  The bathroom was a decent size with a large shower area.  There was some unfinished patch work on the ceiling of the bathroom that needed to be painted.  The worst part of the room were the beds, they were extremely hard.  I had a hard time sleeping and woke up with a back ache.  I will definitely stay somewhere else the next time I'm in Zacatecas.

Hotel Casa Santa Lucia

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