Banyan Tree Mayakoba
from 1,340 $
Main amenities of the hotel
- Free Internet
- Transfer
- Parking
- Suitable for children
- Swimming Pool
Location
- Xcaret Eco Theme Park • 14.8 km
- Cozumel Airport • 21.7 km
- Cancun International Airport • 42.7 km
- Wet n' Wild • 43.8 km
- El Rey Ruins • 49.2 km
Available rooms
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Location
Carretera Federal Chetumal-Puerto Juárez Km. 298 Playa del Carmen, Playa del Carmen
- Places of interest
- Xcaret Eco Theme Park • 14.8 km
- Wet n' Wild • 43.8 km
- El Rey Ruins • 49.2 km
- Playa Delfines • 49.3 km
- Xel-Ha Water Park • 52.8 km
- Kukulcan Plaza • 53.8 km
- Maya Cancun Museum • 54.4 km
- La Isla Shopping Mall • 54.8 km
- Museo de Arte Popular Mexicano • 56.8 km
- Mercado 23 • 57.6 km
- Airports
- Cancun International Airport • 42.7 km
- Cozumel Airport • 21.7 km
Description of the hotel
Location
Here’s the hotel you always dreamed of: hotel «Banyan Tree Mayakoba» is located in Playa del Carmen. This hotel is located in 8 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Xcaret Eco Theme Park, Wet n' Wild and El Rey Ruins.
At the hotel
Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, you can park in a parking zone for free.
Specially for tourists who travel by car, there’s a parking zone. The following services are also available for the guests: a massage room, a sauna, a solarium, a steam bath, a spa center and a doctor. Sports fans are going to love a fitness center, a gym and a diving club. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a picnic area and a barbeque area.
Here, you can treat yourself with water procedures as there will be a pool, an indoor pool and an outdoor pool. For business meetings, there is a business center. Children will be happy, there is a playroom for them. The tour assistance desk of the hotel will help you book an excursion.
The staff of the hotel will order a transfer for you. Accessibility: there is an elevator/lift. Additional services that the hotel offers to its guests: a laundry, dry cleaning, an ATM, a chapel, private check-in and check-out, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English, Spanish, German and Russian.
Room amenities
Guests will find the following in the room: a shower, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.
The hotel's awards
2023
Travelers' Choice — Top Hotels — Mexico
2024
Travelers' Choice — Top Hotels — Mexico
Facts about the hotel
Type of electrical socket
Type A
127 V / 60 Hz
Number of rooms and floors
161 rooms • 2 floors
What other amenities are there?
General
- ATM
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Chapel
- Garden
- Television in lobby
- Terrace
- Express check-in
- Private check-in/check-out
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Outdoor furniture
- Reception desk
Rooms
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Bathtub
- Shower
- Bathrobe
- Slippers
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Ironing
paid for separately
- Luggage storage
- Laundry
paid for separately
- Safe-deposit box
- Concierge services
- Dry-cleaning
paid for separately
- Luggage storage
- Wake-up service
- Telephone
Meals
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Breakfast/lunch to go
- Poolside bar
- Coffeemaker
- Bottled water
Internet
- Free Wi-Fi
Transfer
- Car rental
paid for separately
- Airport transportation
- Transfer services
Languages Spoken
- Spanish
- German
- Russian
- English
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Free bicycle rental
- Bike rental
- Barbecue grill(s)
- Hiking
- Picnic area
- Fishing
- Sun Deck
Parking
- Parking
- Parking nearby
- Free Parking on Premises
Pool and beach
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Beach facilities
- Private beach
- Pool facilities
- Beach/pool towels
- Heated swimming pool
- Next to the beach
Business
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Diving
- Cycling
- Snorkelling
- Golf course
- Tennis court
- Fitness facilities
- Gym
- Doctor
- Solarium
paid for separately
- Massage
paid for separately
- Steam room
- Beauty services
paid for separately
- Sauna
- Spa
paid for separately
- First Aid Kit
Kids
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Kids club
Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Individually packaged food
- Additional measures against COVID-19
Policies
Check-in terms and conditions
| Check-in |
|---|
| After 15:00 |
| Check-out |
|---|
| Until 12:00 |
Paid on the spot
| Deposit type | Price |
|---|---|
| for pets | 1000 MXN per room for the entire period of stay |
| Maximum number | Price |
|---|---|
| Must be clarified on the spot | 2500 MXN per guest per night |
| Meal type | Price |
|---|---|
| Breakfast | 1000 MXN per guest |
| Availability | Price |
|---|---|
| Any pets are allowed | 1000 MXN per room for the entire period of stay |
Additional information
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. |
Payment
| In cash | By bank card |
|---|---|
| In the currency of the hotel — MXN |    |
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected] |
Mobile app
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