Name: Kinugawa Kokusai Hotel
Address: 540 Kinugawaonsentaki, Nikko, Nikko, Nikko, 321-2526, Japan
Rating: 7

Air conditioning

Elevator/lift

Smoke-free property

Heating

Gift shop

Garden

Terrace

All Spaces Non-Smoking (public and private)

Reception desk

General

Luggage storage

Services and amenities

Vending machine

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet

Library

Recreation

Free parking

Parking

Beauty and wellness

Pets allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Kinugawa Kokusai Hotel

Nikko

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We booked the twin western room (western bed, not tatami).  Upon arrival in our rental car, we noted the exterior of the building was quite old and run down.  But the interior was refurbished.  We were greeted at the driveway by warm and friendly hotel staff who unloaded our luggages and wheeled them in while our rental car was valet parked.  We then sis the check-in procedure.

The staff spoke English well and we were taken up to our room, which was quite roomy.  I stayed in the hotel next door the night after so I have a good comparison in terms of room size (see my review of Asaya Hotel).  The room was divided into two parts.  The front den with toilet and the tatami area with the bed.  The room was quite new and clean.  

We then proceeded down to the onsen area.  While I was packing my towels to go down to the onsen, I discovered the thoughtfulness of this hotel.  I have stayed in many many onsen hotels all over Japan and this was the first time I seen it done this way.  Firstly, we were provided with a knitted bag with our room number sewed on so we don't have to worry about forgetting our room number.  Secondly​, we were provided with a peg with our room number so we can peg our slippers when we take it off at the onsen area.  This prevent others from mistakingly wearing our slippers.  Very thoughtful indeed and I wish other hotels would follow suit.  I also like the toothbrush they provided which had a very ergonomic grip.  Better than the expensive ones I buy at home and ten fold better than the stone age ones usually provided in onsen hotels.

Unfortunately the onsen was not up to par.  There are two onsens and I went to them both.  The one in B1 floor was below average.  The showering area was slimy and there were only a few tiled baths.  Nothing exciting.  The one on 1/F was better as the baths were built with untreated wood (the wooden smell is exhilarating) and facing a glass solartorium with lots of natural light.  The amenities in the 1/F was also more extensive.  Nonetheless, the lockers smell like cheese.  The hotel could use more cleaning.

The food is also below average for Japanese standard.  There is buffet dinner and breakfast with lots of variety but some of the food is cold and the "fusion" ideas they come up with, for example, fried egg on pork, was not tasty at all.  I rather they so traditional Japanese cooking method.  In comparison, food in Asaya was significantly better.

The bed and pillow were ok in terms of comfort.  We had a restful night of sleep. 

When we checked out, we were given a ride to the parking lot a couple minutes away from the hotel.

Overall, the food and onsen leaves much room to improve, but the thoughtfulness and warmth of the staff, plus the room condition deserves praises.


Food and onsen average.  Room good.

Quite rare to find a full service ryokan that is pet friendly.  Our dog loved his time there, the service and food was great.  It is a slightly dated hotel, but very clean and comfortable.  Free wifi worked well.  You can walk to the public foot baths but not much else in the immediate area so probably best if you had a car.

Kinugawa Kokusai Hotel

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