Name: Hakone Suishoen
Address: 519-9 Kowakudani, Hakone, Hakone, Hakone, 250-0406, Japan
Rating: 9

Shopping on site

Air conditioning

24-hour reception

Smoking areas

Smoke-free property

Security guard

Newspapers

Garden

Terrace

No elevators

General

Room service

Fridge

Shower

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Safe-deposit box

Concierge services

Luggage storage

Services and amenities

Breakfast

Restaurant

Kitchen

Meals

Free Wi-Fi

Internet

Transfer services

Transfer

English

Languages Spoken

Parking

Parking nearby

Golf сourse (within 3 km)

Sports

Massage

Sauna

Beauty and wellness

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Hakone Suishoen

Hakone

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

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24-beds

25-beds

26-beds

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3-beds

30-beds

31-beds

32-beds

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35-beds

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38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We felt pampered the whole time!  The multi-course meals were outstanding and it was special being served our food in a private room at the restaurant.  Our room was spacious and comfortable.  Overall I would highly recommend this ryokan experience.

Incredible Ryokan experience.  Probably one of the best lodging/dining experiences we’ve had as a family.  Highly recommended.

Loved the service, amazing food and beautiful grounds!

it was the most memorable stay. best food served individually with someone catering to us all the time. very authentic beautifully prepared food. teppan yaki was also superb. we got lucky for some one cancelled...the only problem was 20 stairs to the bed room and the private hot spring. we are voth 70s and was overwhelming first....i think i forgot my clothe in the shower room...is there any way i can get it? it even snowed and though it was freezing cold, someones from hawaii enjoyed it as a bonus. hope to visit again and stay longer next time...TANK YOU, ALL...

most wonderful and authentic inn in japan...

Such a treat to get to stay at this amazing property.  We particularly enjoyed the private onsen experience and the kaiseki dinner and both the Japanese & Western breakfasts.  The service was impeccable, from the restaurant staff to the front desk to the drivers who shuttled us to and from the closest train station.  The property is quite close to Gora where the Open Air Museum is located and the Gora station funicular.

We had a fabulous stay at Suishoen. The rooms are beautiful, private and well appointed. The restaurant is a beautiful setting and the food superb. The service was excellent throughout. Other reviewers with even more experience of the area say it's up there with the best luxury Ryokan's in Japan and I believe it! We would return in a heartbeat.

A few notes that I hope others will find helpful:

The Maisonette style room is on two levels. The top floor contains the bedroom, shower / vanity, and the amazing onsen on the small balcony. The lower level has a large living area containing the tea table, minibar and closets, as well as the toilet. The total floor area is large but the bedroom area is compact and the layout does mean you need to go downstairs to use the toilet. One of us kept our suitcase upstairs and the other kept the other suitcase downstairs in the main area and dressed down there - not an issue as the whole apartment was private.

It's a 10 minute walk (via a hidden exit at the bottom of the property) up some small roads to the beautiful little Chisuji Falls which are well worth a visit - we did it early in the morning while jetlagged. We also hiked up Mt Sengen from there which was steep, very pretty and pleasant though did not offer much in the way of views (30 minutes to the top, 60 minutes total loop).

We rented a car as we did not want to deal with all the public transport shuffling and had little interest in the Ropeway / Pirate ship loop having done similar things elsewhere. Parking at Suishoen was easy - they valet the car into a compact lot on the property. We chose to rent from Mishima as it was further along to our next stop of Kyoto but if I were to do it over I would probably rent from Odawara as it is much closer to Hakone and there is better Shinkansen service from there. The ridgeline road on the west side of Lake Ashi is beautiful though with great views of Fuji on a clear day.

Amazing Ryokan, Onsen and Food

Our holiday in Japan finished with two nights at the Hakone Suisheon.  And we are so pleased we chose this gorgeous place to stay
Everything was top class.  The very well appointed large bedroom. The large bathroom. The outdoor private onsen.  The two breakfasts and two dinners. It was appreciated being picked up from the station on our arrival after a very long day travelling and after sightseeing the second day. The hotel staff were attentive to our every need. Hakone has much to offer and we enjoyed the Open Air Sculpture Park and the rope way journey. Fuji was magnificent in all its splendour. 
Thank you for two lovely days 

HAKONE SUISHEON. . 

Service and food were excellent. The staff went out of their way to accommodate us.

Amazing ryokan stay in Hakone with private onsen. The rooms were spacious and comfortable. Breakfast and dinner were some of the best food we’ve had in Japan. Kimonos were provided to wear for meals. All the staff are super friendly and service was top notch.

Quality stay with clean spacious room, great food and nice private and public onsen baths

Hakone Suishoen

Main amenities of the hotel

Available rooms