Name: Signature Residence
Address: Kurrakanni North Cliff,, Varkala, Varkala, Varkala, 695141, India
Rating: 8

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Multi-language staff

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Free parking

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Varkala Beach

Trivandrum International Airport

Signature Residence

Varkala

child-bed

child-bed-fee

external-private-bathroom

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limited-time

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treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

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water-view

with-view

annex

basement

main-building

1-bedroom

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We stayed here over the new year period and overall enjoyed the stay. The room we had was clean with hot water and AC. The balcony was also very comfortable.
The hotel however is let down by very poor customer service. When we arrived, as a pre booked group we were told our rooms were not all available and some people would have to move rooms twice! Very frustrating. The hotel offers a laundry service, but when we went to pick our washing up it had not been done (after 3 days). We know this can happen in the best of hotels, but the receptionist lied to us saying the washing was at the laundry when it was still under his desk! We ended up hand washing and saving a few rupees hey ho.

Let down by customer service

It was not what we expected. Quite often no electricity for the lighting, sometimes not for air condition, sometimes no water, sometimes all of that at once. Will not go into details when there is no water at night and nobody is at reception and you are feeling ill because of....The most disturbing was the water problem. Breakfast in a restaurant at the main walking path along the cliffs. Very basic.

Reminded us of film "Best Marigold hotel"

 We booked this place without too many expectations, but we even then it managed to disappoint. 

The location is not too bad, though obviously being on the cliff and with a view would be better, it is just a minutes walk down (an unlit) dirt path to the cliff.

We arrived to a little confusion and they apparently didn't have our booking, which we had already paid for. Thankfully the found us a room, though not sure how as they were apparently full.

The room was a modest size but no wardrobe to speak of, which was annoying. The view from the room? A construction site; not exactly what we'd hoped for, but we decided not to get hung up on things and go to the beach for the last of the days sun.

When we got back, however, we noticed a few more niggling issues.

There were holes in the wall, that whilst intended, just let mozzies into the room. We asked for them to be covered but they never were. We were also told that we'd get a plugin repellent but this never transpired. 

Next we settled down for bed, and found a patch of blood on the sheets which was the size of a football, no idea how we hadn't spotted this earlier. We promptly got the sheets changed (well, given new ones, we had to change them ourselves!), but the new ones had blood on again. So I went back down again and explained. They looked suspiciously at me before changing them again... and you guessed it, more blood. So on the third time they told me it wasn't blood. I asked what it was. They shrugged. Finally they came with a few sheets and changed them for us. These also had small amounts of blood but as they were just a few dots we decided to ignore them and get to sleep!

In the morning we discovered the shower was very blocked and promptly flooded the bathroom with black gunk coming up from the plug!

Looking at other reviews, I think we got a really bad room here, but still, we went and found much better accommodation on the cliff with a pool for just a little more money.

Blood on sheets, view of construction, blocked shower

Spent quite some time there and my overall experience is very positive. Quiet location, friendly staff, clean rooms, good price/quality ratio. The day I left and when I wanted to pay, there was a problem with my credit card. The staff trusted me to leave and transfer the money later. Very nice!

Very positive

I booked a luxury bungalow. It was a fair room with a working ac and warm water. The wifi didn't work un the room, only near the reception. The reception is often deserted. The was no cleaning of the room during 4 days, which I find considering the price i paid. 
The view is not spectacular, in my case a blind wall. The terrace in front of te room is okay, with comfortable chairs.
The breakfast you enjoy is 5 minutes walk away, on the cliff. Nice place with friendly staff. 
They let me stay for free the rest of the day I had to checkout at 12, so I appreciated that. The manager was helpful, when he was there. 
Ricjshaw drivers arounbd the cormer are agressive and cheat you. Yhet overprize their services and blackmail you into their "fixed price" -> "Well, then you walk to the station with all  your liggage", said one them when I wanted to pay the regular fee. 
Tip: on the cliff-strip (with shops, restaurants and Ayurveda clinics) you van rent spectacular view rooms for modest orices. Try them first before you step in an regular hotel-deal. For 1000 roupies a night you can live like a king (or queen).

Signature Residence

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