Name: Amberina Homestay - Gudalur
Address: Ar-Rayan tea plantation , A.T.K road , Devala, Sulthan Bathery, Sulthan Bathery, Sulthan Bathery, 643212, India
Rating: 9

24-hour reception

Smoking areas

Smoke-free property

Security guard

Express check-in/check-out

Garden

General

Room service

Family room

Indoor Fireplace

Shower

Wardrobe/Closet

Toiletries

Rooms

Restaurant

Meals

English

Languages Spoken

Tour assistance

Tourist services

Library

Barbecue grill(s)

Recreation

Free parking

Parking nearby

Parking

Outdoor pool

Pool and beach

First Aid Kit

Beauty and wellness

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Calicut International Airport

Amberina Homestay - Gudalur

Sulthan Bathery

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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2-beds

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4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The ambience of the place is quite good. I spent a day with family there.  We were guided to the location by the person in charge, Mr. Babu. Babu was very helpful, friendly and provided whatever we needed. He knows the locale very well, is genuinely interested in the plants and animals around. What I really loved was the 'home' part of the homestay! The room we were provided was lovely with the archaic, ethnic feel and charm of the classically simple! In fact the whole place is so. The spacious veranda of Amberina not only provides the laidback feel and but rings bells too!  
Amberina stays warm in the memory and I sure would like to visit again. Food was good but more variety can help, I felt. When we were there, there was another couple with a gutar-playing, singing husband. So we got music for free while we watched the stars in the lawn outside! 
Thank you for the experience.

At home on the Verandha!

One of the best homestays I've ever been to. Babu the caretaker is a gem of a person and I'm speechless when it comes to the the hospitality at Amberina. Literally short of words to describe this place. One must go there to experience it.

The Best Getaway

This is my 3rd trip back to this property. I love the heritage bungalow, the treks and walks around the property, the gorgeous food and just the feeling of peace that descends upon you when you are there. This is my go to place for a quick recharge and it feels like home

A mountain getaway that rejuvenated you

Had one of the most memorable and comfortable trips. This place is a must go and stay place in the Nilgiris, if you want to have a personal time with your family and close friends then this is the place to be. The staff is very generous and always ready to help. Also, it's the best place to be with kids as they can be free and enjoy themselves and the staff there is always ready to help you if you have any requirements for your kids.
I all an excellent place!!!

Quiet and serene trip!

Horrid experience with Amberina. Not worth the effort to get there or the money paid. Hoping this review, helps other would be travelers.

Wrong information regarding location and distance: We were assured by the resort Manager that Amberina was located enroute near Gudalur between Masanagudi and Ooty, where we were heading. Amberina staff guaranteed that it was just 20 minutes enroute from Gadular. However, the road to Amberina took us through a long and convoluted detour which was over an 45 minutes hours from Gudalur Junction. On our way there, we were warned by our local driver/ guide that, the route was nowhere near the road to Ooty and that we had been lied to.

No parking near Resort: Once we reached Amberina (much later than we expected) we were informed that we could not park our vehicle near the resort and were asked to park it near the base of the hill slope.

Rooms given to another party: A week prior to the trip, we had booked  2 luxury rooms, via Makemytrip,  for our family of 5. We telephonically confirmed this with the Manager at Amberina that we would like adjacent luxury rooms. However, when we arrived in Amberina, we found that the rooms were situated in different buildings with one room an individual cottage and another in a block with the mess hall. The rooms we had booked had apparently been given to another party who had arrived earlier that morning.

Subpar Rooms : When we finally saw the rooms allocated to us, we were disappointed to find that instead of finding 2 luxury rooms we had booked and paid for, one was just a regular room. The rooms were subpar and did not resemble the rooms found in the photos in Makemytrip website. When we asked about the gloomy and musty rooms to the manager, the staff maintained that they had the right to change furniture and look of their rooms.

Attitude of staff: Over all the disappointments with Amberina, it was the glib attitude of the staff, that finally was the last straw for us. When our local driver/guide informed him about the distance to Ooty, the manager's snarky reply was "Have you ever been to Ooty?". When we asked if anything could be done regarding the room arrangements, his answer could be summed up with 'take it or leave it' attitude . He also blatantly informed us that Amberina primarily depended only on direct guests and not on guests like us who come via website bookings.

Though it was late in the evening by then and we had made no alternate arrangements and had already paid for the rooms, we decided against staying in Amberina, disgusted with the accommodation and the staff attitude.  We informed Makemytrip of the entire fiasco and even emailed them photos of the rooms as further evidence of the condition of the rooms. During a conference call with Makemytrip and Amberina management, the Amberina staff on call maintained that they are not answerable to anybody including Makemytrip regarding the look of the rooms. This is blatant false advertising. Makemytrip was sympathetic to our plight and repeatedly apologized for the whole thing (though it was not their fault). They were kind enough to refund a portion of the bill amount.

I must note here, that though I am frequent traveler and a repeat customer of Makemytrip, I have never posted a negative comment about any of the hotels I have stayed at. I usually just adjust and forget about it later. But my experience at Amberina had to be documented to warn other travelers. My family was very upset with the whole thing and it almost ruined the rest of our trip. Fortunately, we found another luxurious serviced 3 bhk home near Ooty at a fraction of the price

Bad experience

Nestled among the hills & tea gardens as far as one can see, this serene little spot is, what it should be, restful. About 15 Km from the Gudalur town, we had to call Mr Vinod, the ever attentive Manager looking after the property, for direction. On arrival we were speechless , and it helped. Never before we have heard so many varieties of Birds chirping together, sound of tree branches brushing against one another in the gentle breeze or water from a natural spring nearby is flowing into the wading pool inside . True feast for ears and eyes. Victorian in design, the property allows to completely relax and enjoy the surrounding natural beauty, while all your needs are being taken care of by efficient staffs supervised by Mr Vinod. Food is bit expensive but it’s elaborate, portions are huge and delectable. Our stay became truly memorable due to one incident which happened by chance and we were plain lucky. We were woken up early in the dawn because of some disturbance somewhere nearby. When we came out of the room, we were greeted by the amazing site of a big herd of elephants, inside the estate, about 50 meters from the bungalow, being chased away. That was unforgettable. One suggestion for further improvement. Bad road condition in the last 1 Km stretch and the expensive food in the estate makes it difficult for the Car driver to go to Devala town, about 6 -7 Km away, everytime to have food, particularly in night time. Requesting the owners to provide a solution.

In the lap of Nature

you will be carried away with the ambiance especially the pool that gets filled with natural spring water.. The food and staff gesture was nice. Overall we had a very pleasant stay. The only disappointment was that we planned a very short trip and couldn't extend for another day. Please plan for two nights so that you can relax and thoroughly enjoy..

Blissful Vacation ? Go for it !

Very peaceful and a relaxed stay in a Victorian bungalow in the midst of a beautifully maintained tea estate.  Excellent customer service especially by Vinodh ji and very courteous staff. The owner of this property is very humble and helpful. If you are looking for a peaceful and quiet stay then this is the place perfect for any vacation. Only drawback is that they don't accept Card 😐

Peacefulness and excellent service in great natures hide-out

Had a great stay as it was last three times. Great hospitality and great food. Sure to come back again. Each and and everyone enjoyed the stay. The pool was ice cold as they use the natural water and all loved the same.

Amberina Homestay - Gudalur

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