Name: Hotel Great Western
Address: 1/1 Park Street, Kolkata, Kolkata, Kolkata, Kolkata, 700016, India
Rating: 8

Air conditioning

24-hour reception

Currency exchange

Security guard

Express check-in/check-out

General

Family room

Indoor Fireplace

Flat-screen TV

Rooms

Accessibility features

Accessibility

Laundry

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Coffee/tea for guests

Kitchen

Meals

Free Wi-Fi

Internet

Taxi booking

Transfer

English

Languages Spoken

Tour assistance

Tourist services

Parking nearby

Parking

Location

At the hotel

Room amenities

Netaji Subhas Chandra Bose Airport

Hotel Great Western

Kolkata

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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40-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

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6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

It was ok hotel for couple of nights during our Kolkata visit  The hotel is without restaurant but you can have breakfast . The location of the hotel is good . This famus area near musiume victorear memoreal.  


Ok hotel 

Cheaper alternative to stay right at the center of the city. All tourist attractions, eateries, transports are in walking distance.
Room and bathroom was clean. Basic amenities were provided. Size of the room was small, though. Service was good. 
They do not have anything like travel desk, breakfast restaurant, big lobby, etc.  It is a basic hotel.
Value for money.

Great choice at the center of the city

Location is prime for this hotel. 
No lifts. Staircase to first floor and luggage is take care of by porters.
Ceiling is lower which makes an average size room seem smaller and claustrophobic. 
Two small windows for ventilation but just out the windows was so ill kept that idea of keeping it open on a cooler day is out of question. 
No dining space but room service is available. 

Service of staff is awesome both porters and receptionist.
Coffee was great.
Room, linen and washroom were spotless. 
They store our luggage as we're went around the city after checkout. 
Also let us use the washroom before we went on our long distance trip. 

But overall it's a pinch to pay 4000 for a room of that size but sometimes it's just the location that makes you do it. 

 Paying the price for the Location 

This Hotel is located just in the Heart of Kolkata at the intersection of Park Street with JL Nehru Road which makes it a preferred stay option if you are on a short visit for sightseeing. Indian Museum is just a 5 minutes’ walk from here and its 10 minutes for Birla Planetarium/St Paul Cathedral and 15 for Victoria Memorial. It’s very convenient to get taxis for Airport and Railway Stations while the Metro Rail Station is just outside the hotel gate. It also gives you opportunity to take a stroll on the Park Street in the evening and access any of the fabulous pubs/restaurants there. The food served in the hotel is of okay quality and the rooms are clean, although they are small. The staff is very well trained and knowledgeable

Nice option in Heart of Kolkata

Hotel is dirty
Service not good
They did not even have my room ready for me
Ignoring correspondence emails
Dirty laundry and towels lying in passage
Room had musky smell, and they had to come room spray
Only 6 Liter hot water for shower 
Only good thing is the location 
The room service food is good
NO restaurant in hotel

Not recommended

We arrived in Kolkata and this was our second time in India so we are fully aware that the standards are generally not what you would expect in say Europe / Australia. However, when we walked into the hotel instead of being greeted we were abruptly told that our room was not available. My partner politely interjected we would be more than happy to take another room - the owner shouted ‘Listen’ at us and continued talking. A nice welcome.. 

We were then escorted to our room, that was in the back of the hotel. Room was dingy and dark, not particularly clean. Dirty sheets sitting outside and the towels in the room were filthy. Having paid $50AUD (around £25) for this hotel we weren’t particularly pleased but having been on a flight we accepted. 

We left the room after about 5 minutes having dropped our bags off and headed out to get some food and our permits sorted for Sikkim (next destination). We ended up out for the whole day as we had several delays. When we returned we laid on the bed and I FaceTimed my parents. It was at this point we noticed there were bed bugs INFESTED all over the bed (pictures attached). 

I would like to make a note that I suffer from severe allergies and have been in anaphylactic shock more times than I care to count (not from bed bugs) - but I know I have severe swelling from mosquito bites that often require steroids. It was at this point I stated to my partner I would like to change hotels. 

My partner went to speak to the manager who advised he would (in his own words) ‘send the boy up’. Along came a polite, shy member of staff who agreed the bed bugs were not acceptable. He offered to move rooms which we politely declined - explaining my allergies and showing my Epipen. He then got the manager who accompanied by 5 MEN forced there way into our room and shouted at my partner telling him to ‘SIT DOWN AND LISTEN’, demanding we move rooms and stay. Again, we tried to explain the situation. I would like to note at this point I am a petite blonde 23 year old - it’s very threatening in a country like Indian where violence against women is commonplace for 5 men to be in a small room that barely fits 2. 

We tried to leave the manager blocked the door forcing us to pay for one night - considering we had been in the room around 25 minutes over a 12 hour period, had not even got INTO the bed bug infested bed and not even showered I would say that is a joke. In any civilised hotel they would be APOLOGISING for their infestation of bed bugs. We were essentially coerced into paying for a room through threatening and demanding behaviour from these disgusting men. We have managed to get a refund through booking.com. I would seriously recommend NOT STAYING IN THIS HOTEL because it is DANGEROUS!! And disgusting and filthy and horrible scary men run it.

Dangerous, filthy disgusting hotel.

Very happy with the housekeeping service..arnav and mithu was very much helpful in meeting all my needs....bridge was excellent.. even chef was very co operative..am very happy with park Kolkata...keep up the good work.

Excellent stay

We were there for the first time in August 2018 (one night stay) on way to Kashmir. The hotel is comparatively clean, foods offered through room service as they do not have any restaurant.The service and reception people are cooperative as well

Good Hotel at Park Street

This is a small hotel.
Not many rooms.
Not on the travel Web sites.
Next to The Park.
I booked direct.
Small rooms.
Clean.
Look nice and new.
Rs. 3100 per night.
Good staff.
Ideal location.
Legit price.
Great for a budget stay....
Recommended...
Bhagwan 

Hidden Jewel... Prime Location. Clean. Recommended 

We stayed here a total of 6 nights in two visits. We were travelling in India for 8 weeks with our daughter and booked two rooms here. our daughter had smaller downstairs room, which was noisy at times, but earplugs sorted that out for her. My husband and I booked room 302 which was on 2nd floor,larger more expensive but very comfortable. We had been using far more basic accommodation and this Hotel was luxury to us. Beds and pillows were good, bathroom was well equipped. We ate breakfast here each morning, it was served in our bedroom as there is no restaurant. A good start to the day. We also had dinner here one evening and again it was very tasty and well cooked. Food prices were very reasonable. Access to New Market and all the good eating street food and restaurants is 10-15 minutes walk, Indian Museum 5 minutes away ,and also Oxford Book store has wonderful coffee and cakes 5 minutes walk.
The staff serving food, on Reception and cleaning our rooms were all very kind and helpful. We would recommend this Hotel.

Hotel Great Western

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