Name: Sugam Hotel
Address: 100 Diwan Bhadur Road R.S. Puram,Diwan Bhadur Road, Coimbatore, Coimbatore, Coimbatore, 641002, India
Rating: 6

24-hour reception

Elevator/lift

Currency exchange

Smoke-free property

Newspapers

Private check-in/check-out

General

Non-smoking rooms

Room service

Cable TV

Shower/Bathtub

Shower

Rooms

Safe-deposit box

Luggage storage

Telephone

Services and amenities

Breakfast

Breakfast in the room

Meals

Free Wi-Fi

Internet

Car rental

Transfer

Parking

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Coimbatore International Airport

Sugam Hotel

Coimbatore

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Rooms are Smelling bad, manager was not friendly and rude and wash room was not clean and so tiny dark rooms no ventilation and very hot ac was not working when I contacted the manager no proper answer

Poor room

Had made a booking and even confirmed with them that the stay will be only for 2-3 hours though I paid for the full day.
When I arrived I was shocked when this room was allotted. Pathetic room and service. Only comfort was it's location...

AVOID

The hotel was right on the road side and easy to spot. They share the same entrance to Comfort hotels.
Though I booked for 2 rooms for 3 people and paid online through an online channel, they had an intimation that 1 room and 2 people are only staying :(

The initial room, same side as of the lift and stairs, they provided us was like a non-dwellable room. (Check images). Night lamp is hanging down from the side wall and other walls had marks of water seepage. Gloomy lighting. Sambar stains... Etc

After speaking to the receptionist... They gave me another room, rooms facing lift or stairs, this one was very good. Very clean and neat. Well maintained, but later they said it has been given out to some other customer. since they didn't have any other better rooms, we moved out. Loss of time and travel for us

Half Good, Half Bad

I stayed here for two days with my family. The room and bathroom both were spacious and  quite clean. The location is a big plus point as all the market places are within walking distance. The staff were well behaved, but their service to customers need to be improved. I had to call at least three times for getting my complementary breakfast served at my room.

Good amenities at affordable price

The inside of the room looks moth eaten and the furniture looks primitive. The geyser in the bath works well and is a  saving grace in a place where the elctrical connectons are suspect. The power line to the room tripped several times indicating overload. The water quality is unspeakable. There is a restaurant attached to the hotel which do not function throughout the day. Parking space for vehicle was no available and we left our car outside on the road. Luckily, the security staff were quite good. The staff pattern is poor. Cleaning, room service, house keeping etc are all managed by the same set of staff.

Understaffed and ill maintained

Pros:Very well located, friendly staff, good complementary breakfast (out sourced), immediate room service...... Cons: credit card machine doesn't work, AC tripping,no restaurant attached, some of the lights in room don't burn, no travel desks/tie-ups, bad linen, zero wifi signals at room etc., overall disappointment than satisfaction. Must improve to catch up competition...

Sugam Hotel

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