Name: Omena Hotel Turku Kauppiaskatu
Address: 4 Kauppiaskatu, Turku, Turku, Turku, 20100, Finland
Rating: 0

Smoke-free property

No elevators

General

Free Wi-Fi

Internet

Pets Not Allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Museum of Pharmacy and Qwensel House

Aboa Vetus and Ars Nova

Vartiovuori Observatory

Abo Akademi

Turku Cathedral

Sibelius Museum

Waino Altonen Museum of Art

Veritas Stadion

Turku Castle

Port of Turku

Turku Airport

Omena Hotel Turku Kauppiaskatu

Turku

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Starting with the “good” stuff:Location and price. Thats it. Not the not so good stuff:No reception, which is clearly communicated upfront and wouldn’t be an issue if there would be a way to contact customer service in a meaningful way. In this case , speaking to someone costs close to 1 Euro per Minute or you need to message them which, in my case, only worked with loooong delays. The hallway/entrance of the place is shoddy. The bathroom was dirty in arrival ( hair everywhere….), the blankets with stains and there are no black out blinds ( the ones on the only window were too small and let all the light in ). This sounds like a small issue but it isnt in Finnland in the summer. TV didnt work at all, sent a message which took 12 hours to reply to. Promised to fix it which didn’t happen. Not surprised though. All in all: if you are for a cheap, dirty Hotel in Turku with no service at all, this is your place.

Go elsewhere, this is bad.

Disaster hotel. When we checked in we found our room in a complete mess. It wasn’t cleaned after the previous guests, there had been a party in the room and the beds were dirty. We tried to call the help line but it took 30 minutes to get in contact. After that we had to move to a different hotel in a worse location. The room there was not what we paid for. We were told that a manager would call us the day after check in about a refund but no one called and they haven’t answered our e-mail. Avoid this hotel and all Omena hotels.

Disaster hotel

I enjoyed staying at this hotel. It has a central location with access to restaurants, the city main plaza, and important cultural attraction such as the Cathedral and the river strip in case one life's to walk.

Attractive location

Good place for one nighters if there are no local youngsters in the other rooms to have their party goig on. Matrasses are a bit  "rocky" but one night goes well. Hotel is in the middle of everything and rooms are tecnically okay so thats why it is one option for quick wisit.

Good place for one night in center of Turku.

Good for the money

Incorrect check-in instruction on the website. No way to check in when arriving unless calling them, which they charge you extra for. There is a telephone inside which you can't reach unless you already managed to get inside, it also does not work/just gives busy tone.They claim Hotels.com had not properly sent the information to them, but also spoke with another guest couple that had booked with another booking website with the same problem, and a third guest that simply said one has to call them.Took nearly 1 hour to check in due to this.Initially got a room that was not cleaned after the previous guest. Seems like the cleaning procedure relies on you putting up a "checked out" sign on the door. Again one has to pay extra to call them to point it out and get a clean room. The second room we got was towards the street and the street noises was very noticeable inside.As one can see in the pictures, the rooms does not have "queen size bed", it is 2 single beds that does not even have a common top mattress, or are even fastened together in some way. They easily slide apart.Armchairs in the room had what looked like exchangeable/washable fabric covers, but they still had a lot of stains. In general also not the best cleaned room.It was difficult to shower without getting most of the bathroom wet.Location was good though. Decent potential, horrible execution.

Unacceptable

Great place but would be better if they had a smoking area

Terrible

Felt this had the basics and prefer the amenities offered here than your traditional hotel. Convenience stores are all walkable along with cafes for breakfast or other meals.

Ideal location

Not used to self service. It’s nice to see some people when checking in. The room was spacious and the view from the window was lovely, especially the trees next to the room. Very quiet.

Omena Hotel Turku Kauppiaskatu

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