Continental Hotel Hurghada

We have just returned from our fifth time at Continental Hotel and we are already looking to book for next year. We travelled as a couple plus my wife’s mother. We had two separate rooms booked but were upgraded on arrival to a two bedroom suite. It was a nice surprise and allowed us to have a lounge to use and a large balcony. It was great to see so many familiar faces from our previous visits, and be recognised as returning guests. It was like returning to a second home. There are so many people we could acknowledge. At the reception and in the buffet restaurant everyone was welcoming and able to assist with any request we had. We had a mixed experience with Housekeeping, however any issue with was swiftly resolved by the reception staff. Around the hotel we would like to thank Reda at the Beach bar for taking care of my wife’s mother as she liked to use the loungers at the beach daily and he was always close by. When using the loungers near the pool Mohi was always on hand at the towel station to help us find somewhere if it was really busy, and Abdel Ramin kept us fuelled up from the pool bar. It was a shame that many people left towels on the loungers for long periods unattended, with some even placing towels out before breakfast and then disappearing for a while. Add to this some guests wouldn’t return towels at the end of the day despite Mohi explaining they can get fresh towels the following morning. In the evenings we spread our time between the Sundeck Cafe, where Omar was always smiling, and the Captain’s Bar. We had met Gamal on a couple of our previous stays so another familiar face was welcome and provided great service as we would expect. As it got late we were able to spend some time catching up with Mahmoud too when he took over for the night shift. A final mention goes to Sameh. He was also smiling and asking how things were when we passed him at his Concierge desk. A charming gentleman who would look to assist even if it was not something he would usually deal with. We look forward to returning. See you then.