Fairmont Peace Hotel on the Bund

We recently stayed at The Fairmont Peace Hotel in Shanghai to celebrate my mother’s birthday, and the entire experience was absolutely wonderful. From the moment we booked, everything felt thoughtfully planned and executed — truly a perfect blend of history, luxury, and personalized service. First, the service at the hotel was both warm and professional. We reached out to the hotel in advance, and the booking team responded quickly and politely via email. When we arrived, the front desk immediately recognized our booking for executive room type and warmly escorted us to the Gold Lounge for check-in. This level of attention was a great first impression. In the Gold Lounge, I met the incredibly attentive and kind Chief Concierge, Marjory. She not only helped us with the check-in smoothly but also, since our room wasn’t ready yet, offered to show me around the hotel. She took the time to walk me through the Nine Nations Suite and the riverside suite, giving me a glimpse into the elegance and history of the property. Although we weren't upgraded at that moment, I'm sure I'll return to experience it in the future. Marjory also arranged a special birthday celebration. She personally brought the room key to the dining area and coordinated a birthday cake to be delivered to the Longfeng Hall for lunch. The whole setup was so thoughtfully done, and it made our celebration feel very special. She also gave us a tour of the hotel and shared some fascinating stories about its rich history and the different areas. Her knowledge and passion really made the tour engaging and meaningful. We had a delightful time at the jazz bar, where the music and ambiance were perfect. While we didn't have a specific arrangement, the performance made for a great evening and added a nice touch to the celebration. At the end of the evening, the Old White-Collars played the "Happy Birthday" song for my mother, and the atmosphere was truly magical. She was so touched and moved by the gesture; it made us all feel incredibly valued. The rooms at The Peace Hotel are beautifully maintained and stylishly decorated. Whether we stayed in the Fairmont Suite or the deluxe room, everything was clean, comfortable, and well-organized. The welcome fruit in our room was fresh and delicious, setting a cozy and welcoming tone from the start. The Gold Lounge was another highlight — the food was exquisite, and the breakfast service was particularly well-structured and attentive. It was a pleasure to enjoy the amenities and surroundings. In summary, this was an absolutely unforgettable stay. The service, the history, and the attention to detail made every moment special. We can't wait to return and experience more of what The Peace Hotel has to offer. Highly recommended for anyone looking for a unique and elegant hotel in Shanghai — it's a true gem!