Name: Oasis Resort
Address: 146 Windang Road Windang New South Wales 2528, Wollongong, Wollongong, Wollongong, 2528, Australia
Rating: 4

Smoke-free property

Garden

Express check-out

General

Hairdryer

Rooms

Laundry

Services and amenities

Kitchenette

Meals

Free Wi-Fi

Internet access

Internet

Barbecue grill(s)

Picnic area

Barbeque

Recreation

Parking

Outdoor pool

Pool and beach

Pets allowed

Pets

Location

At the resort

Shellharbour Airport

Oasis Resort

Wollongong

Nice modern rooms, great bathroom.
Parking available right outside room.
Only a few steps to the beautiful Lake Illawarra.
Staff very friendly and helpful, and fully comply with all virus restrictions.
Only negative swimming pool out of service.

Best motel in Windang

After reading some of the previous reviews was a bit hesitant about staying here, but I think some people expect the Hilton for a cheap price.  No complaints at all.  The room was clean, sheets were fresh, bed was comfy, all electricals in the room were working, and the included breakfast was a bonus.   It  had some nice sunny outdoor chairs where you could sit and read a book.  It may not be walking distance to anything but then we came on a cycling holiday and the cycle path leading extensively in both directions was just across the road, so we were happy with that.

Good Value for the Price

I stayed at the oasis in early December 2012. It was very hot and the air con didn't work. I was offered a small desk fan as a replacement. In the end I had to go out and buy a pedestal fan. The room was dirty, bathroom bordering on filthy, the shower head was broken and the toilet leaked. The room cost $130 per night. Had there been any vacancies elsewhere I would have left but due to a sporting event everywhere else was booked out. The bed was ridiculously uncomfortable with stained sheets and blankets. On departure I told reception that I was unhappy with the room and I wanted some of money back. I was given a $30 refund, they weren't apologetic at all, they didn't seem to care at all. I would have been better off sleeping in my car. DO NOT STAY AT THIS MOTEL!!!!!!!!!!

Worst room I've ever stayed in!!!!!!!

I made a online reservation and paid $152 deposit, following day I cancelled reservation as wife can not take annual leave at that time. So first thing next morning I cancelled reservation and requested refund. I was told they were busy right now and they will process this later. I check my account 5 days later no refund I call ask where refund. Then I am told we at desk can not process refunds only manager can and we have passed on details. another 2 days have passed I call again regarding refund to be told we have passed on your details we can not refund only manager can. I asked for direct number or to be transferred to manager to be told that the 1800 number is the managers number. I said fine transfer me so I can speak with them. Owe they not available. I told them I would write bad review and did not seem to care. next step fair traiding again they said they did not care. And now that I have read other peoples reviews I will definatley never stay at the Oasis Resort.

Where is my refund

We have just returned from a two night stay at this hotel and I would simply not return. The room is very run down and the bathroom was not very clean at all. We did not get a good sleep either night due to other people slamming their doors or packing their cars (which I do understand is out of the hotel's control). I will say the breakfast in the morning was enjoyable and the staff was pleasant as a positive element. Normally I would expect to get what I pay for and considering we paid $120.00 per night I would at least expect a clean bathroom which we did not get. There are plenty of better places to stay in the area.

"I would not stay again"

On arrival we were given the choice of 2 rooms (unsure why)... We chose the lower level. It wasnt as clean and fresh as the upper level room but safer for a little one. The aircon was blowing hot air, but functioning. The windows had no clips to lock nor did they have screens. We actually went to Kmart to purchase bamboo stakes for safety to keep windows closed.

So for a few nights it was rather hot, no screens making it impossible to open a window. Then 6am one morning the aircon blew up! .. (Apparently the same had happened to the room next door according to the occupant we met)... We informed the desk, and waited as she said a maintanance man would be coming to repair the unit. About 9am we were very very hot... We asked again.. Promptly the receptionist asked us to gather our things and gave us keys to two rooms with an adjoining door. That was heaven, cold aircon and a much better maintained room. 

I was so satisfied with the move and enjoyed the remaining days of our holiday. We occupied 3 rooms basically and 6 beds and had no itches or problems with bedding. 

Honestly, the place needs to be updated. But we have no issues with cleanliness as we enjoyed returning to our freshly cleaned rooms. If the fittings are aged and tiles and rubbering in bathing areas require replacing, they are cleaning as best they can.

 Perhaps carpet cleaning would help the mustiness of the larger room. 

We saw pros and cons... I write this honestly so that you can consider them as well....

Sure there is only a service station in walking distance.. But a few ks down to Warrawong and there are resturants and shopping.. 

BBQs arent working, no problem... The opposite direction and head to Warrilla beach and its a much better place to bbq, swim and relax. 

Yes, the lake out back of the motel isnt the most attractive waterview in the world.... But it is only a small part of the shore... A place to stay while you explore towards Warrilla and watch the boats and people fishing off the bridges and pier. :)

My youngest son had fun chasing the rabbits that graze around the motel. 

For the price, it is good value as there is so much within a short drive. Lets face it, you only need a place to crash. 

We are returning there, because honestly for a family on a budget its cheap. 

This time if the air con isnt functioning we will speak up straight of the bat though.. I did find the ladies at the desk polite enough..

Oasis Resort

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