Name: Alanvale Apartments Motor Inn
Address: 15-17 Alanvale Road Newnham,Alanvale Road, Hagley, Hagley, Hagley, 7248, Australia
Rating: 7

Air conditioning

24-hour reception

Elevator/lift

Smoking areas

Smoke-free property

Garden

General

Family room

Rooms

Laundry

Safe-deposit box

Services and amenities

Restaurant

Meals

Free internet

In-room internet

Internet

Tour assistance

Tourist services

Parking

Garage

Business center

Photocopy machines

Business

Pets allowed

Pets

Location

At the apartment

Launceston Airport

Alanvale Apartments  Motor Inn

Hagley

Rooms are clean, but very old . Could do with an overhaul. Bar is fantastic with great staff and decor. Checking was efficient and again the staff were great. The bistro is really something, great food and service. The staff at this business are all friendly and very helpful.

Accommodation

3 night stay turned into one week stay unexpected due to family member having accident and requiring hospital stay. Staff and management very kind, compassionate and accommodating to our changing circumstances. 
Unit for 4 of us very comfortable and all we needed facility wise for cooking, washing etc. Quiet beautiful grounds. 10 mins to Launceston and 2 mins to Mowbray for supermarket etc. Easy bus journey to town from road opposite. Everything we look for in a self contained appartment. Reading negative reviews seems unfair, what do you need from accommodation when you are exploring area anyway! 
We will be back (maybe without accident prone in laws next time!)
Special mention to the managers and staff who went the extra mile to facilitate our needs! 

Perfect for what we needed, we would go back!

This is a comfy place to stay...clean quiet and the units have all you need if you wish to cook. Hosts are helpful and its in a good location if you have a vehicle.If its hot go for the downstairs units.

Very comfortable

As the header implies, this is a large apartment.  It was clean, has a well equipped kitchen, two separate bedrooms upstairs, large living area, and is well priced.  We have enjoyed less at double the price.  It is a pity that we can't use half stars, as I would give it four and a half as it is not true 5 star accommodation, but I can't see how I am able to do that.  I give it 5 due to the value for money.  To get this at this price ( we actually found the best price on this one through TripAdvisor) is great for families for those wanting plenty of space (as sometimes happens as we get older).  There were three of us.  Two adults and a young teen. If you want the excellent value for money to continue, try 'The curry house' at nearby Mobarry.  Authentic affordable Indian.  Location fine if you have car.

We could retire in this

Beautify vintage style villa and surrounding landscaping , reception lady is very nice and helpful even accommodating our requirement to change rooms.
There is no shops around but 10 minutes drive only to Launceston city center to get whatever you need and the apartment supply full kitchen. 
We stayed our first and last two nights at Tasmania in this hotel, the first two story villa we stayed was very noisy due to the old water pipe everytime you flush the toilet it is noisy. But the last two nights the one level apartment doesn't have this problem. Dust on the window frames and fly screens might need to clean it caused allergy when the wind is strong.

Beautiful villa with views and full equipments

We stayed here eight years ago and it was fabulous. Unfortunately, I don't think it has been cleaned or refurbished since.
 
We were shocked by how grubby everything was - built up grime on the Lino, stained threadbare carpet, cobwebs and dust on the fly screen, fat build up on the kitchen exhaust, a thick layer of dust on the landing, black on the shower screen AND a pot plant filled with very old stale cigarette butts on the balcony.

The bed and bedding were clean, thank goodness. The towels were small and worn but clean.
The laundry was poorly maintained with broken laminex and exhaust fan full of fluff.
Whilst the kitchen was old it was reasonably clean.

Wifi was free, but impossible to pick up anywhere except on the balcony.

We were booked here for a week, but after only one night of avoiding touching the dirty walls/ light switches/floors etc we decided we couldn't stick it out any longer.
We were offered another room but declined. We were given a partial refund but no apology or explanation as to why the place was rented out in this poor state.

We then spent an extra $300 to get an earlier ferry home, wasted $100 worth of just purchased groceries and did not get to use our $60 National Park pass or our $34 tickets to Deloraine Craft Fair. All up, it ruined our holiday. 

I tried to find out who to contact regarding cleanliness standards in rental accommodation, but found negotiating the red tape impossible. I would have preferred making a report to health inspectors, local council or the Tasmanian tourist authority so that something was actually done but could not find a way to effectively do this. Writing this review was the only alternative. I hope the proprietor cleans the place up so that other travellers are not inconvenienced like we were.

Alanvale Apartments Motor Inn

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