Name: Suite Paradise
Address: 1941 Poipu Rd, Koloa, HI 96756, USA, Poipu, Poipu, Poipu, 96756-8555, United States of America
Rating: 9

Parking

Location

At the hotel

Poipu Kai Tennis Center

Brennecke Beach

Poipu Beach

Kiahuna Beach

Maha'ulepu Heritage Trail

Shipwreck Beach

Makawehi Lithified Cliffs

Lihue Airport

Suite Paradise

Poipu

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

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3-beds

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4-beds

40-beds

5-beds

6-beds

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8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Stayed here for a little more then a week. If you like waking up to really loud landscapers weed waking and mowing before 8am you should stay here. If you’re coming on vacation for peace and quiet I’d suggest looking elsewhere. Also your staying next to and above grumpy Karens who live there full time

Not relaxing

We have stayed at 710 Regency with Suite Paradise for the past 5+ years and have always had an amazing experience. The condo is great location, dedicated parking, AC, access to athletic club - it’s always been amazing!

This trip we are rating it a 3 as some of the policy seemed to change within the complex. We have two kids 11 & 7 who understandably like to play in the pool. We were told on separate occasions that they couldn’t play in the pool (playing catch with a football when we were the only ones there each time) by security. Security came up very aggressively on different days to our family and said no balls, jumping into the pool or splashing. I asked what we were supposed to do in the pool then as we were the only people there at the time…. I went and spoke to Suite Paradise mgmt and they were no help and said it’s HOA policy as that the rules where it says no splashing, balls etc- basically no fun. 

Additionally I believe the unit above is now occupied full time with animals that love to run around and play while the owner is gone so it is very loud   until about 1a nightly as I am guessing the person works off hours. 

While we have loved the condo unfortunately we will be looking for a new location as you can’t go to Hawaii and have essentially a lap pool only with kids in a loud unit.

710 Regency Suite Paradise

The unit was very comfortable. The ocean view is great. The landscaping is plush and very well maintained. The unit only has A/C in the bedrooms, but that was not a problem. Natural ventilation and mild climate kept the place comfortable throughout the day and night.

The unit needs updating. The door on the master bedroom shower was difficult to open and close. The bathrooms had a musty smell. The carpet and tile looked dated. The front door knob and lock were difficult to operate. However, the bedrooms were very comfortable and had very comfortable mattresses. The decks are nice. The kitchen looked updated and was well stocked. The bathrooms were also well stocked.

The unit is within an easy walking distance to Poipu beach. A swimming pool on the property is one about a 1-block walk. Parking was not a problem, but the spaces are narrow. 

Overall, the unit was nice and was worth the cost.

I must say that getting in touch with the management office was frustrating. Took many calls to get in touch. They did not return voicemail.

Nice accommodations with great view and amenities

Stayed in Manualoha 303 at Suite Paradise.  This unit should not be rented out until the stove top is repaired - damaged and could start a fire.  Dishwasher was broken but fixed same day.  Unit is tired.  We stayed in same unit several years but obviously nothing has been kept up.  Pots/pan with loose handles; can opener broken; missed matched and very few kitchen storage container; extremely noisy air conditioner.  A shame since it has once been great.

Manuahola 303 gone downhill

VRBO rental. Slept 6. Owners in VRBO ad /rental info did not bother to share info about construction in unit across from the unit. Somewhat noisy but not awful.
Conveniently located in Poipu.
The Property Mgr., Suite Paradise did a great job. Unit was clean and front desk, Shawni has great customer service skills.  Aloha!

Finding sunshine!

We've visited many times and we always book our units through Suite Paradise as we trust them with cleanliness and stellar customer service! 

This time we had Manualoha 804. It's a beautiful updated suite. We loved everything about it.

Suite Paradise - Poipu Kai - Manualoha 804

I was in a serious accident a week before my trip to Kauai so I had to cancel.  My wife called Suite Paradise, explained the situation, and was told they would speak to the property manager. The next day I received an official email saying the money was being refunded and I would receive it within 2 weeks.  4 weeks later, I called Suite Paradise to ask why the money hadn't made it to my account. I was then told that the money was not being refunded.  I told the woman what we had been told and that we'd already received an email saying it would be and she said the property manager had not agreed to refund the money even though she didn't even know who from her company had contacted them and she hadn't contacted them herself.  I believe the property manager did agree to refund the money (why else would I have received the email saying it was refunded) and Suite Paradise kept my money anyway.  Basically, I spent $10000 for nothing.  This company is dishonest.  Thats all you need to know

They said they were refunding my money but didnt

I knew coming into the vacation you HAVE to AC especially here. I had central air in my unit and it was wonderful! Here’s my only gripe. I got a ticket for not having my parking pass. It was there, I had to push it up a bit so I could see. 2nd ticket was for backing in instead of parking forward. Really? If you list a key it was 1, 500 to replace! I was so stressed out for the parking thing that 3rd ticket would get you towed. So upon leaving I couldn’t put my parking badge w/keys bc it has to remain in the car. I forgot it in the car costing 100$ I booked through Marriott and will be leaving them with info as well. Remember to look at THE RULES. They are costly. I feel 100 bucks for you to laminate another card is excessive. The parking is really tight as well. We stayed at Regency 111. The girls were cool about it in the office but, the extra 100 is crazy. In todays economy that money means a lot to people. I even washed all the towels for the cleaning gals. Otherwise, the stay was amazing with central air conditioning.

The rules

We stayed in Regency 521 for the period of 6/3 through 6/11.

This was not the first time we had stayed in their complex. We have been coming there for at least 30 years. 

Initially we reserved a condo in Poipu Sands. We chose Poipu Sands for very specific reasons based on multiple prior stays there: the wind, the views, the pool and the wide expanse of grass for the grandkids to play on.

On May 22, just 10 days before the beginning of our stay, I received an email from them stating that Poipu Sands was leaving their rental program. We were offered Regency 521 instead.  Given the very late notice, we did not have us sufficient time to try and make our own alternative arrangements, Thus we accepted.

Our first night there was a fiasco.  Somewhere around 8:30 or 9 a very loud alarm went off.  We could not figure out where it was and called security. They gave us an emergency line which we called and left a message on.  Having not received a return call, after about 15 minutes we called security again. They said that they would call the emergency line themselves. We finally received a call from the emergency person.  She told us the probable location of the leak detectors, which we then disabled. They should probably have some warning for tenants/renters on what to do when those alarms go off.

Sad to say it was not even close to what we expected.


Issues, issues

I should have checked my husbands choice but he had already paid for the rental - the reviews were all 5 star but no reviews from the last 2 years.  After we stayed I posted a review on their website and it was never posted.  The unit in question is Maunaloha 1102- this unit is adverstised manaloha 1102 on several websites as having a/c in the living room but it doesn’t. What it does have is full sun pouring into the kitchen and living room from morning until evening. There is no shade on the lanai and no cross breeze.  Combine that with a very expensive rate per night, measly on the amenities (3 dishwasher tabs for a 12 night stay) and their refusal for us to use the pool for an hour after a very early am checkout.  They also would not allow an early checkin even though the room was ready.  The whole thing left us with a bad feeling for not only the condo but suite paradise.  Also, the bedroom faces the parking lot so you can’t really have the windows and curtains open. This would be fine at 100-200 night, but not acceptable at $500 and this info was not made available at the time of booking. Oops, did I mention this “luxury” unit had a tiny old tv and dated mushy furniture.
I think my husband booked this unit based on the reviews, but the more I search I find bad reviews for 1102.
If you do decide to book a unit with suite paradise, be sure to take a look at multiple sites as I think the reviews on suite paradises site are “dated” just like our overpriced rental unit.  I don’t mind dated, but not at $500/night for 2 people.

Suite Paradise

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