Name: Sonder by Marriott Bonvoy The Vitascope Apartments French Quarter
Address: 623 Canal Street, New Orleans, New Orleans, New Orleans, 70130, United States of America
Rating: 0

Elevator/lift

Smoke-free property

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Free Wi-Fi

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At the apartment

Upstairs Lounge Arson Memorial Plaque

Louisiana Maritime Museum

The Sazerac House

A Gallery for Fine Photography

Bryant Galleries

Germaine Wells Mardi Gras Museum

Peligro! Folk Art Gallery

Immaculate Conception Church

Museum of Death New Orleans

Williams Research Center

Lakefront Airport

Louis Armstrong New Orleans International Airport

Sonder by Marriott Bonvoy The Vitascope Apartments French Quarter

Definitely property condition is one of the best Sonder’s property in downtown

Amazing location and great space - felt like a secret getaway right in the heart of NOLA.  Good instructions.  Only thing we didn't like was that we had to download the app for Sonder - but not really a big deal.

We loved the apartment. The location is great and we had no issues inside the building. It was kept very clean at all times. You could hear noise outside the window that faces canal street but with some $3 ear plugs from Walmart that issue was solved. We would definitely stay here again!

or stay there was amazing. The place was clean, friendly close to everything. The parade was right outside our window getting in and out was easy. They made our first time in New Orleans. Very pleasant visit. We love it. We’ll go back. We’ll use them again and other states.

Great property!! The only things that weren’t great were: 1. The parking situation (plus it’s hard to find the actual building. 2. The main bathroom shower had low water pressure and didn’t get hot. Overall it was a great stay and I would go back for sure!!

We absolutely loved staying here. Great location. Even though it was on a fun and busy street, it was quiet and the beds were very comfortable!

Great location, loved the apartment, it was perfect for what we wanted! Gets loud at night just based on being downtown, but that's expected. Could use a little maintenance (needed some paint and a chair was broken) but nothing major.

Nice apartment, would just like to see parking included. Also extra bedding in the unit would be great

New Orleans

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The apartment was lovely and located in the perfect spot for watching most Mardi Gras parades that came down Canal. Perfect location for doing anything in the French Quarter. Parking options near by. Overall it was a great place. The only issue was the lack of on-site management because we had 4 adult staying for two nights and they gave us two towels. After a long day of travel and then trying to enjoy the evening, we were not able to shower. After multiple calls and chat messages where they were telling us where to find extra towels, we discovered that there were no extra towels. Initially, they said they would get us more towels within 24 hours. We could not wait that long to shower. Finally someone agreed to get us our towels in the morning. They showed up just before noon with two more towels and detergent pods so we could wash our towels if we needed fresh towels for later in the stay. Had to plan part of our weekend around towel deliveries and washing and drying towels. They offered a $50 credit for a future stay for our troubles. A $50 credit in the future given the price of their rentals isn’t really helpful. If they wanted to give $50 for our troubles, it should be a refund or something more useful than $50 for some possible future booking.

Beautiful apartment in perfect location

It is a very nice apartment located in an excellent location. It was perfect for what we needed. There were three things that I did not love about it. First, if you have a car know that you will be on your own to find parking which can be fairly expensive and not very close to the apartment. We paid $40 for a garage lot About five blocks away. Second, the keypad to get into the building can be a little bit difficult. It took me several times for me to get the hang of it. The third thing was that there is a TV in the apartment, however, there is no service provided. The only way you can watch the television is to cast from your mobile phone. For such a nice place you would expect there to be at least basic cable or satellite. The casting for us did not work very well for some of the apps we tried to use.

Beautiful place and location. No TV or parking.

The room itself was amazing. Very updated, clean and spacious. I had a 2 bedroom with high ceilings and a full kitchen. The check in process is a bit laborious due to not having staff on the property but it wasn't too bad and i understand the reason for so many steps. Parking is non-existent so plan on paying for parking at a 3rd party lot or garage. The main entrance is basically a door between 2 storefronts on a very busy street and it is extremely easy to miss. If you can deal with the lack of parking and check-in process, this will be a wonderful stay because again, the room was awesome.

First time staying at a Sonder location and it was a breeze. The location was only one block away from Bourbon street, and there were a ton of local eateries surrounding it, so we didn’t have to go far to enjoy food. Apartment was very spacious and clean and even though they mentioned the water pressure issue on other reviews, it actually was fine (could have been fixed by the time we arrived) and the water worked fine. My only complaint on the first night was how loud the central air unit was however, the air was cool (it was over 97 degrees in New Orleans), and it kept us cool and honestly we grew used to it. It was almost like white noise by the end of the first day. Other than that, an amazing location to stay at.

Vitascope is located in the ideal spot. It’s located next to a restaurant and convenient store. It’s only a few blocks from Bourbon Street. The inside is quiet and you don’t hear all the noise from the street. I had two concerns. Food was accidentally left out and ants were coming out of the wall for the food. To stop the ants I had to put a line of dish soap in the crack by the sink which helped. The other concern was having directions on how to work the television. It would have been nice to watch tv while eating a late night snack. Those two things aren’t deal breakers, so I will definitely stay here again.

I write this review with Care. Absolutely beautiful place, clean & classy on the inside of unit.. I did address the issue that my phone sent me a notification saying that there were camera devices in that apartment whenever I walked in. I called them finally, I got a hold of somebody and they told me it was noise monitor in the unit.I find that false as I couldn’t barely hear due to noise outside. With that being said, It left an uneasy feeling inside the unit whenever (female traveling alone) should not feel that way inside. But at the same time whenever I address the issue with the detector, I also address issue of needing an extra blanket and they were quick to respond and send somebody over to give me a blanket so I find my overall experience good.

This property is perfect for a group of people. I didn’t need to speak to anyone throughout my stay. They gave clear instructions as to how to enter the building. I will say there are very few lockers to count on the locker hold before check In. The AC worked but the front bedroom wasn’t as cool as the rest of the apartment. The elevators worked the entire time. There’s multiple stores and culture right below you so you have everything you need! I would recommend and stay there again!

The good: The two bedroom apartment on the 2nd floor was perfect for our stay - in a busy location on the edge of the Quarter, on Canal. Walking distance to everything we needed, and a bodega downstairs for essentials. The A/C was crisp, and the full kitchen was great! The luggage storage came in handy - as was the option to check in early and out late for a small fee that was worth it! The cost of the apartment was very reasonable and we felt it was a good value! What wasn’t great: Sadly, a few things like late into the night volume and early morning dumpster noise interrupting sleep every single day at 5am was a big downside. Noise is to be expected, especially in a city like NOLA, but soundproofing is needed. As other reviews stated, the warm water took a long time to heat up - thankfully in July we didn’t miss it too much - but the broken elevator on day one was also a let down as we had to haul our things up the long staircases. A few times the code for the door didn’t work, and we had to wait to be let in. And lastly, the chicken shop downstairs was cleaning their grills and the smoke set off the fire alarm at 7am, which meant the entire building had to evacuate until the fire department came. There are a lot of great things about this property, but we definitely left feeling exhausted. I’d consider booking again in an off-peak time, or perhaps on a higher floor.

An overall good experience.  The unit was spacious.  I loved the large windows and the location was extremely convenient.  What I found to be annoying was the television does not have cable or local channels.  I spent a long time trying to program the television before calling to learn that I would have to "cast" streaming from my phone.  Also, I was slightly annoyed because the water pressure was weak and the water was not as hot as I would like.  But knowing these things, I would stay at this hotel again.

Our stay at Sonder was very nice. We love the accommodations that we had. The location was perfect and in the middle of everything, the rooms were clean and spacious and the free lockers were just what we needed to move around the city freely before check in and after check out. I also love the security and ease of getting in and out of the building. So helpful. We had a couple of hiccups on our trip. The elevator was down and we stayed on the 4th floor. With it being so hot out that wasn’t the most pleasant experience. We also wanted to have a movie night but we didn’t have the right connections on the tv to use Netflix or other smart apps. Next time it would be helpful to mention that in the package. Lastly, towels, we ran out by day 3 , maybe providing enough for each day/night or laundry detergent would be helpful.

Sonder by Marriott Bonvoy The Vitascope Apartments French Quarter

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