Name: Alps Romance Suites
Address: 225 Prospect St, Leavenworth, WA 98826, USA, Leavenworth, Leavenworth, Leavenworth, WA 98826, United States of America
Rating: 7

Internet access

Internet

Location

Hot Sand Beach

Enchantment Beach

Front Street Park

Marble Rock Beach

Rafters Beach

Cascade Medical

Icicle Gorge

Pangborn Memorial Airport

Alps Romance Suites

Leavenworth

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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40-beds

5-beds

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9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

When I booked I never received an email confirmation or a phone call letting me know they had received my reservation. I had to check my credit card statement to remember the name of the place I booked. I think the website photos were taken a while ago, a year to a few years. When we pulled up we realized there is construction on two sides of the home where our room was. The "Guest Services" rep stated I should note there was no one working when we arrived Saturday but they may be working on Monday, our last scheduled night. Upon walking up to the room, it is very close to the street. With privacy and romance being a key to what they are selling there are french doors on two walls to this room, that does not make it feel private. There appears to be some bodily fluid on the bathroom pocket door, we were not sure what but that was very gross (see photo). The room did not smell of a clean scent which is normal when any area has just been cleaned with a cleansing solution. It smelled very heavily of an orange room spray, which came from the comforter because when I laid on the bed for a few moments I got up and the scent was all over my shirt. Because of the odor masking and whatever had been rubbed on the bathroom door we did not feel comfortable that the room was properly cleaned. There are overgrown weeds near the pond. In its entirety it all felt very unkept (see photo of dust & repair needed to baseboard molding). We have stayed in several hotels and some B&B's in this area and never have we been anywhere that felt as unkept. For $200/night with no breakfast provided it's very overpriced and the website refers to the nonrefundable reservation because the rooms are in high demand but I feel like that is a tactic to get people to book their stay even if they are unsure. Nonrefundable once booked, I have never stayed anywhere in this area that operates that way, whether that is coincidence or not a wide practice I am not sure. I think they know people will want to leave due to the condition and price of the room once they get there. The "Guest Services" person countered all of my complaints when I let them know why we were walking away from our $644 reservation fee, telling me that we had simply found somewhere else cheaper to stay, which was not the case we paid almost $800 to stay at another facility. "Guest Services" also told me that we stayed quite a while in the room before deciding to leave, almost an entire 30 minutes according to my phone records as we started looking for another place almost immediately upon walking into the room. With some improvements this could be a cute little place but I wouldn't recommend it to anyone at this time or this price.

Looking for a relaxing 5th Anniversary stay

My husband and I stayed here last summer (August) for a little getaway while we were in Lake Chelan.  I added on the pure Belgian chocolate fondue to our stay as a nice little treat.  I was told to bring my own fruit/food to dip in the chocolate (which I figured was ok since they didn't know what time we would arrive to ensure freshness). 

 When we got there we noticed that the property was for sale (not sure if it's been sold and has new management?? If so it may be improved since our stay?) It looked really cute outside, the grounds were kept up, it's not right on the main strip of town so you do have a short walk to get into town.  

Once inside we saw the plastic on the door to the sauna was broken and partially melted so we chose not to use it.  The bathroom had mold on the floor beside the tub and there was pink mold on the corner of the shower curtain.  The walls were dirty and the whole place just felt very unclean.  Since we were concerned about the sanitation of room we chose not to use the hot tub that was outside.

I looked all over the room for the fondue, I assumed it would be on the table but my husband found it in a glass jar beside the microwave.  There were no plates or cutlery to use to dip your food with and only a few napkins from where the coffee machine was.  The label on the fondue said Pure Belgian Chocolate...it was not...we had to microwave this bottle of "chocolate" and dip our food in the bottle since there were no plates or bowls, the fondue wouldn't even stick to our food, it would slide off it was not pure chocolate at all.  

We love Leavenworth, it's a cute little town to visit but I would not stay here again, it's not worth the money or the extra charge for the fondue add on.

Not worth the money

I booked a a 3 night getaway here a while back for me and my boyfriend because he had just gotten back home from a deployment and I was blown away by how nice the place was. I booked through Groupon which I'm always a little skeptical about, because it's one of those things with that site that you never know what you're going to find afterwards. The idea was to have a nice quiet place where we could just relax and this hit right on the spot. The room is not huge. But it was just what we were looking for. It was nice, quiet, clean and the owners are super helpful. The sauna inside the room is a cool plus and the personal hot tubs are just an amazingly well thought touch. I loved that the place is in the middle of a residential neighborhood so you do get the quiet, silent feel of a retreat but it's still in walking distance from everything you'd want to see in Leavenworth. We were very satisfied!

Perfect little spot!

My wife and I reserved two nights for $250 per night for our anniversary.  The room wasn't what the website said it was going to be.  The website said it was a romantic little getaway within walking distance of town shops, and room was supposed to be a suite with a hot tub.  The hot tub was out in the yard. The location wasn't within walking distance of the town shops either.  It was located in a rundown neighborhood about a 3 minute drive away. When I called to complain about being misled the "owner" said that there wasn't anything that she could do and even threatened to kick us out without a refund.  The room wasn't nothing more than a converted room underneath the owner's house and we could hear them stomping around all night.  If it wasn't for the sauna it would have been about like staying with family or in a motel along the freeway. Just a room nothing special.  Even the table and chairs in the room were placed in such an awkward place that made them virtually unusable unless you moved them.  I will never stay here again.

not worth the money

Got the living social deal with two nights for $199. Can't believe that was half price!! We are leaving after one night... Stayed in the Austrian "Romance" Suite.  We got here and the room was freezing cold (concrete slab floor with thin carpet). Took hours to heat the room up and had to turn sauna on for help. Walls are white with no decor whatsoever- what's romantic?  They need to invest in an interior decorator as it is anything but welcoming or romantic. The "sparking cider" was just two cans of Izzes from costco. Just a sheet and thin quilt on the bed.. Mattress ok but pillows were very uncomfortable. Wi-fi but no password provided. So tacky and cheap all around. Couldn't pay me to stay here again. 

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