Name: Rumbling Bald Resort
Address: 112 Mountains Boulevard, Lake Lure, Lake Lure, Lake Lure, NC 28746, United States of America
Rating: 8

Air conditioning

Smoke-free property

Heating

Gift shop

Express check-in/check-out

Garden

General

Non-smoking rooms

Family room

Rooms

Diet menu (on request)

Restaurant

Packed Lunches

Meals

Library

Mini golf

Hiking

Picnic area

Fishing

Recreation

Parking

Swimming pool

Spa tub

Water sport facilities

Private beach

Beach/pool towels

Next to the beach

Pool and beach

Business center

Fax and copy machine

Meeting and presentation facilities

Business

Cycling

Tennis court

Fitness facilities

Yoga

Sports

Massage

Steam room

Beauty services

Sauna

Beauty and wellness

Playroom

Children's playground

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the resort

Asheville Regional Airport

Rumbling Bald Resort

Lake Lure

We arrived on Friday just before 4PM.  The front desk struggled to find the WiFi password.  She then offered to call or text me with it later. I can understand why the password didn’t print off on the forms, because it was pretty disturbing. It was glowworm.bleak.devient.unlucky. 

When we arrived at the house, the smoke detectors were beeping.  I called the front desk at 4:21 PM.  They said they would “try and see” if they could get someone from maintenance to fix the issue.  Which is disappointing. If checkin is from 4-5 PM and maintenance leaves at 4:30 PM, how are issues to be resolved on the day of arrival? I didn’t hear from anyone and no one came to resolve the issue.  I called security at 7:25 PM and left a voicemail explaining that we took the batteries out of the smoke detectors so they would stop beeping. But that I was hoping someone would come by before we went to bed because I didn’t feel comfortable sleeping w/o them.  No one came and no one called. 

During the middle of the night, even with the batteries removed, the smoke detector in my friends’ bedroom started chirping every 5-10 seconds.  It did it all night and they ended up sleeping in the living room. No one got a good night’s sleep because it is a small house and you can hear the beeps everywhere. 

Saturday morning, I received text that was time stamped 4:42 PM the night before but didn’t come through until the next morning.  It explained that the techs were gone for the day and wouldn’t be able fix the issue until they returned.  I replied to the text around 8:30 AM and received a prompt reply. The tech came to the house. He spent 5-10 minutes troubleshooting.  He didn’t have a new battery. Which is weird because that is why he was called. He said he would go get one and come right back.  He didn’t. We waited until after 11 AM to text and see if he was coming back because it was chirping again and also saying “low battery” every few seconds. He came back and replaced the battery. But when we got back from hiking at 5:30 PM. It was beeping and talking again. I sent a text and got no response. We then tried to fix the problem ourselves by taking down the smoke detectors. But the one that was beeping was painted to the wall and we weren’t able to get it off. So I called security. They answered and said they would call around and see what they could do. He was very good at keeping me informed on the actions he was taking and came to replace the battery around 7:30-8 PM and resolved the issue that we had been dealing with for more than 24 hours. 

I also wanted to call out some items that are in the description on the website but weren’t in the house:
- No DVD player
- No dishwasher
- No fire extinguisher!!! 
- No fireplace
- I’m not sure how many bath towels and wash clothes we were supposed to receive.  But we registered 4 guests and only got two of each. 

The door handle to the laundry room/front porch was broken. So, you couldn’t open the door from the inside. 

The CFCI outlet in the bathroom next to the sink was half way coming out of the wall. 

The bathroom sink was very slow to drain. 

The wall behind the vanity was unfinished. You could see the crawl space from the whole. The crawl space was also had many large gaps. Something could easily crawl under the house and into the bathroom. 

One of the windows in the living room wouldn’t open.  

One of the drawers in the kitchen was full of mold on the bottom. 

The cost of the rental itself for 2 nights was $150. However the fees were $291.23.  

I know it is one of the value units. But we were disappointed with the shabby house and lack of urgency to fix the smoke detector. It is annoying to hear the constant beeping but more importantly, it is a safety issue. 

With the outlet issue and uncovered crawl space, I don’t believe this property is safe for families. 

The Apple Acres unit has problems.  Staff took > 24 hours to fix beeping smoke detector. 

While the resort is gorgeous from the views to the environment i would not recommend having a wedding here to anyone interested. Once they get your money, the only time youll hear from them is when a payment is due. We had a massive list of issues arise the day of the ceremony and 3 weeks later, not a single person has contacted us or even slightly showed that they care whatsoever. Below is the list of things that occurred.

-dirty linens
-linens not ironed / wrinkly in pictures... especially the sweetheart table of all...
-hard to find people to ask for help to move tables (to proper agreed upon layout) and ask simple questions // common answer was "idk this is just my side job"
-last 15 mins lights from generator went out completely,so guests had to navigate leaving in the dark and we missed out on a proper (planned) exit down by the ceremony site
-poor cake cutting service and our cake melted since they wouldn’t let us put it in their restaurant-capable fridges... I would have happily signed a liability waiver
-apps didn’t make it to a 25% of the tables - so money wasted with 0 concern
-my vendors (which are my closest friends) heard negative comments throughout the night addressed to and around them from staff // generally just bad attitudes from the staff
-broken decor and stuff thrown in boxes when I came in the morning to pick everything up (since they put everything off to the two tables after it went dark), so it was a mess packing up our cars and repacking things so they didn’t break (again) – this is decor I planned to resell
-bathrooms dark all night since the power was out
-Jessica was ABSOLUTELY fabulous, but there should be more help for her… very hard to reach her because she’s so busy
-no one there (as discussed) to help my wheelchaired grandfather get around; had to go out of my way to contact the front desk while I was decorating multiple times

Again while this is a beautiful location with stunning views, the service was awful from start to finish and as soon as you make your payment, no one will care what happens next and its nearly impossible to speak with anyone regarding any questions or concerns you may have.

Do not book for wedding!

Nice location on golf
Course but the condo is way outdated for the price we paid ! The mattresses need replacing and bathrooms are outdated ! The HVAC is so loud you can barley sleep and furniture needs replacing 

Condo was outdated ! 

Went solo but pair up with a threesome.  Course was in great shape and the staff were both friendly and very helpful.  I will definitely be going back again in the Spring. The fairways were easy to hit from and the pace of play was fast.

Pleasently suprised

Stayed in Trout Stream 104B.  Never again.  Loose electrical outlets, wires hanging out of outlets. Dead bugs, dirty windows, cobwebs, the place needs an internal power wash. No locks on back screen porch. Locks on back screen porch don't work.  No curtains on bathroom windows. Plugs would fall out of outlets. Check previous review 2021 by another guest. Same problems.
Apparently no management/owner quality control. No hangers in 1st fl. closet.  Outdoor seat cushions were filthy, lamps did not work.  We have stayed at this resort 5 times and there is always an issue but not this bad. 
We will not stay again.

Going downhill

Only came for lunch to check out the place.  Beautiful location but the restaurant, bathrooms, gardens, and outdoor areas all in great need of renovations, paint, updating, etc.    If we had not driven so far we would not have stayed for lunch. We both were very disappointed!!!

Lunch at The Legends Restaurant

A group of 5 men on a golf outing. Stayed in Fairway Villa,  2 bedrooms, 4 beds and huge couch.
Unit was very clean and modern, BUT not designed for disabled people and we had three in our 
group with bad knees. The bedrooms and bathrooms were upstairs. No bathroom downstairs.
The beds were extremely high off the floor. I am 6’2 and my feet wouldn’t touch the floor. Very
hard on the knee.
The area and golf course were fantastic. No snake bar at golf course, so no breakfast if you have early 
tee time.

Great place, great golf, but ask about disabilities before assigning units

Room might have not have been remodeled since it was built decades ago.  Peeling wallpaper, cigarette burns in the bathroom floor and sink, ceiling stains and damage, moldy/rusty air return vent cover, dirty dishes, etc. is what we had.  We had a nice little analog TV in our room only to be outdone by the 32" flatscreen in the main area with bad picture quality.  Amenities were closed 80% of the time we went to use them including the restaurant.  Not a friendly staff or positive response to any inquiry other than at the golf shop staff.

Disappointed

This was our second time staying in Rumbling Bald.  We are actually looking for a possible vacation home.  We loved it the first time two years ago, thus came back this year to take a second look.  Unfortunately, we were disappointed.  It has a beautiful layout with houses spread throughout the mountain side on a beautiful lake.  The pools and beach are nice.  The ice cream shop was great.  Unfortunately, we  heard the resort came under new management.  They check IDs to enter the lake side and pool which I think is appropriate.  It is however not consistent and staff could be rude.  The staff drove over the beach frequently very quickly in their golf carts with children running around. The restaurant was quite disappointing if you can get a reservation.  They seemed to have VIP individuals and other non VIP.  Unfortunately we decided against a house in the resort and are looking again for a new place.

Wonderful house, disappointing resort

Paying $250+/night to have to make our own bed when arriving, strip the sheets when we leave, carry out the trash, and not be granted a 30 minute extension on checkout time (10am-seriously?!) check in is at 4pm, check out 10am, if the guests have to strip the sheets, carry out the trash and load/run the dishwasher - why does this resort need six hours to turn over a small room??? And calling it a resort is a bit of a stretch, no chairs at the beach, everything costs extra, the accommodations are a mile away (or more) from the actual “resort” - never staying here again. Better off getting an AirBnB in the area for this cost and not have to do the housekeeping myself.

Rumbling Bald Resort

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