Name: Sonder Greektown
Address: 314 South Halsted Street, Chicago, Chicago, Chicago, 60661, United States of America
Rating: 0

Smoke-free property

Terrace

No elevators

General

Concierge services

Services and amenities

Free Wi-Fi

Internet

Pets Not Allowed

Pets

Additional measures against COVID-19

Health and Safety Measures

Location

At the apartament hotel

UIC-Halsted

Clinton

Mary Bartelme Park

Old St Patrick’s Church

Batcolumn

Jane Addams' Hull-House Museum

Credit Union 1 Arena

The Old Post Office

Packer Schopf Gallery

Willis Tower

Provision Theater

UIC Forum

Mars Gallery

Cadillac Palace Theatre

Chicago Theater

Art Institute of Chicago

Chicago Cultural Center

Pritzker Pavilion

Millennium Park

Crown Fountain

Cloud Gate

Buckingham Fountain

Grant Park

Wrigley Building

Tribune Tower

Field Museum of Natural History

Chicago Children's Museum

Navy Pier

Chicago Midway International Airport

O'Hare International Airport

Chicago Executive Airport

Lewis University Airport

DuPage Airport

Sonder Greektown

Chicago

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

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18-beds

19-beds

2-beds

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3-beds

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39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

my experience with Sonder was pretty terrible.TLDR: They charge hotel prices, but their corporate presence, cleanliness, and customer service have a "hotel without the hospitality" feel.On my first day, I got a nasty message from their customer service that there was a noise complaint for my apartment. I was not in the unit, so this scared me badly. I thought someone had broken in.I responded to the rep, and they quickly retracted. I asked what happened, and there was no follow up.As other reviewers have stated, the entrance feels a little unsafe, so the whole situation was unnecessarily alarming. I wouldn't have been as worried if I hadn't been traveling alone.The building also opens on a sketchy alley in the back with no locked door.As far as cleanliness, the halls are dirty and smell of chemicals. The shower in my unit was moldy.Small things like asking about amenities took over 12 hours to get a straight response from customer service. I kept getting "We'll update you" or "we are coordinating now" responses, and then radio silence until I followed up, inevitably having to repeat myself because there were "no notes.". My reservation required me to switch units, and they couldn't offer a luggage solution for the 4ish hour window. Even that was fine, but it took them 2 days and multiple follow ups to finally respond with that negative.

LOCATION was terrific - central and close to all our 'outings'. Downside was NOT being able to control the thermostat. And NO response to any of our efforts to contact the property manger(s).

Room was comfy. Great location with cute cafe annd bar across the street. Very close to work in the West Loop. It is so nice to have a closer and a kitchen! Stairs were a challenge…not recommended for people who cannot lug their bags up multiple flights of stairs. The front door of the building was propped open one evening, which felt insecure. The bathroom has mold growing around the base boards and shower. Some of the kitchen utensils are worn out and need replacement (hot water pot, fridge water filter).

Comfy with some considerations

My stay was excellent. The room was clean and up to date. I had everything I needed, except for an elevator. Lucky a gentleman help me carry my luggage to the 3rd floor. The stairway is very scary when you have luggage. Otherwise, my stay was great and I’d book again.

Positives: unit was clean, nice. Big windows and tall ceilings, airy, updated.Negatives: No elevator or lobby. Must lug your suitcase all the way up the steps. No bedroom TV and no full length mirror, which are must haves for me when I am traveling. Lastly, missing some safety elements like an inside lock. There was also a group of men hanging out outside of the outside door the entire stay. Both nights, as a female I didn't feel totally safe, especially without a lobby/doorman or interior lock. Although it was clean and nice, I will not be staying again.

Clean updated unit but prefer a more secure spot

Our stay was amazing! It felt like our home away from home. The property is located within walking distance to many restaurants and grocery stores. Be prepared to walk up stairs to get to the unit :)

The whole transaction was easy and seamless, the price was just right, and the apartment was spotless, very nicely decorated, and extremely comfortable.  I felt right at home there, and it would be my first choice if I ever needed to stay over in that area again.

The openness of the property, it was a really nice feeling.

The room was nice, clean and comfy. The stairs to get to the room were awful. We had 4 flights of stairs( no elevator). The worst trying to haul bags up that. The room wasn’t ready at 4 when we were supposed to check in. There was a man still in the room cleaning and since there is no lobby or anything there is no one to complain to. You can message someone but good luck getting a quick response. I’m just thankful we didn’t have any real problems to deal with. Also the air conditioner made a loud “THUMP” every time it finished running.

Greektown stay.

Great location and the apartment was spotless! We were there during the Greek Festival and even though there was live music and lots of people, it was always quiet in the apartment. The only slight downside was that the stairs were steep and there was no elevator. Not a problem except when you're lugging a suitcase or groceries up the stairs. But that was a small price to pay for everything else that was so great.

Sonder Greektown

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