Name: Pocono Mountain Villas by Exploria Resorts
Address: 2157 River Road, Bushkill, Bushkill, Bushkill, 18302, United States of America
Rating: 6

24-hour reception

Smoke-free property

No elevators

General

Restaurant

Meals

Barbecue grill(s)

Picnic area

Barbeque

Recreation

Free parking

Parking

Fitness facilities

Sports

Pets Not Allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the cottage

Pocono TreeVentures

Pocono Indian Museum

Pocono Mountains Airport

Lehigh Valley International Airport

Morristown Municipal Airport

Pocono Mountain Villas by Exploria Resorts

Bushkill

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

While the rooms were nice; The service was poor. They were more interested in us upgrading our timeshare to Expos from weeks. After they got what they wanted, the communication was poor. I tried to leave a suggestion for improvement but was told I could leave a message on the manager's phone. I was not given a return call and there was no suggestion box. Two of the 4 pools were closed, this left the open pools crowded. The gym was closed. The mini golf area was unkept and unattended; this included the basketball courts and swings. Therefore, there were leaves everywhere and sigs of the Gazebo and swing starting to deteriorate. 

When we arrived at the unit, the roof was leaking. They found us another unit close by, however, we later discovered that there were no additional sheets or pillows. We had to drive back to the check in area at 12:45 am, because we were told that they could not deliver the extra bedding. 

The main entrance to Fairways and the secondary entrance is not well lit. You cannot see the driveway entrance into the exit. The entrance close to the zipline is the worst, there is absolutely no lighting and no reflectors to show where the road begins so it is hard to enter at night from the main road. I tried to leave a suggestion with the front desk that they should add reflectors to both sides of the driveway entrance or have some sort of lighting, however I was told I would receive an email from the resort. I did not. 

Nice Units Property maintenance need to be improved.

We were told the resort was under renovation, but the construction was not an issue.  Of the 600 units on property, only 300 are available for use.  140 are renovated and they are reserved for their owners. Everyone else gets stuck in the 160 units that are OLD and not maintained.  There was rotted wood all around the doorways, weeds in the walkways, the unit is damp and musty ....in our two bedroom, the two sliding glass doors in the bedrooms didn't slide correctly and couldn't be locked.  The safety chain on the front door was missing, the toilet ran all night long, the ice machine didn't work .... Only 2 pools are open, the rest are closed.  The golf course was decent, they had horsebacking riding and paintball that we didn't use ....as of  crafts and organized activities, they only stuff scheduled on Sat and Sun, nothing planned during the week.  We used a lot of points to go here for a 5 night stay and it was so bad, we left early. 

Extrememly disappointed, old units are awful

Be aware that many activities and facilities are not open at this time including for kids and that some of the units are unsafe for small children. Those 2 bedroom units with sleeping lofts have a very steep and narrow spiral staircase that is treacherous for anyone including toddlers and then at the top it does not have a railing connection to the balcony, leaving an open area a small child could easily fall through.  One of the twin beds up there is pushed against the low partial wall, again making a potential fall to the floor below very easy.  The other 2 bedroom units are safer but do not have twin beds and we were told there is no availability for youth beds or cribs.  Our daughter and her youngster had to sleep together in that full sized bed - not optimal for a good night's sleep.  Many buildings are heavily coated with mildew and the grounds around entrances are shabby and unkempt.  Other buildings are more attractive but from what we saw they all need attention.   However, the beds were comfortable in our unit and the living areas were clean and attractive. Two of the four pools were closed but the open ones at the activity center were very good and we enjoyed them.  The toddler pool there was also very good.  A shuttle bus is convenient - when running.  It became an issue that it did not run on Monday during our stay. The playground is very basic - a much better one exists in town not far away.  The adult horseback riding activity was very good. 

Not good for families with young children

Cottage not well maintained. Miniature golf was horrible. Staffing was not adequate to use amenities.

Go anywhere else.

Nicely equipped. We had a two bedroom which could actually sleep 6 due to 2 twins in a loft as well. Definitely under some revamping, and I was actually a bit disgusted by the presence of outdoor bugs inside on the stairs. Also, our guest room toilet was very tricky with flushing and could use some new plumbing. Otherwise, it was pretty.
The area is nice, there are some fun things to do around town and even directly nearby on sight. The outdoor pools were open and very nice. There are no water sports and the recreation area is only open certain times but not much to do there anyway. They do have some activities planned but only on weekends. During the week you should just plan on sight seeing. It is about an hour from the most frequented town where there are lots of things to do, but around the area itself there are multiple parks and activities as well.

Overall ok as long as you have things planned to do

They are remodeling the property so we had the opportunity to stay in one of the newly renovated areas and it was beautifully done. Great to have a view of the golf course and easy check in and easy parking.We did have bug issues in the room, large black ants were around the floor along with a cockroach on the wall. Spiders I expected given it’s the woods but the ants and cockroach were gross. I believe most of the issues were due to the sliding glass door not fully shutting (allowing bugs in) and being ground level. The AC also didn’t work well so the room had a moldy smell to it like a wet dog.Overall good for the price and I imagine the second story levels are better than ground level. Also close to all the waterfall hikes and driving distance to downtown dining

The grass was cut but not edged and clippings were left everywhere. The closet in the lower floor of the room we stayed was very musty.

Extremely bad and very dirty and old The pictures they have on expida is not the same as the actual

The house itself was nice enough. The bedding could have been more luxurious and comfortable, the sauna in the master should have worked, the chair on the patio shouldn’t have been broken, the dishwasher not giving the appearance there was a fire in it, and all would have been great. Sadly, that was not the case. The fact that it was nestled in the Poconos close to trails and Bushkill Falls was a bonus, but the property grounds were not at all updated. Do not plan on having your option of pools, or use the game room or the very delapadated mini golf area. Forget about the basketball courts, you couldn’t walk a foot without hitting a tree. If you just want a family escape from the city and just plan on being in your “house” and enjoy the mountains.. then it’s the place for you!!!

Pocono Mountain Villas by Exploria Resorts

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