Name: Premier Inn Shrewsbury North Harmer Hill
Address: Harmer Hill Shrewsbury,, Shrewsbury, Shrewsbury, Shrewsbury, SY4 3DS, United Kingdom
Rating: 9

Non-smoking rooms

Rooms

Location

Hawarden Airport

Sefton Park

Liverpool Wheel

Philharmonic Hall

Albert Dock

Wavertree Botanic Gardens

Liverpool Metropolitan Cathedral

Museum of Liverpool

Port of Liverpool Building

Premier Inn Shrewsbury North Harmer Hill

Shrewsbury

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Let's start with the positives. 

Shower was brilliant

The room was reasonably clean; other than epic amounts of dust behind the tv when trying to reinsert the HDMI cable that was loose and wasn't working when I checked-in. 

Frustrations

Not a great start navigating multiple potholes across the car park, didn't get the trip off to a great start/set a good first impression.

Annoying that the block of accommodation was separate to the main build in it's own annex. Is there no way to link the two builds? The door which you scan your room key card against for the separate build isn't really secure. It doesn't close behind you...it stays open for almost half a min to a minute before closing - not very safe in the event/risk of any non-guests walking in.

With a baby in the cot with a light sleeping bag, we usually set the room temp a little higher than 21 degrees. This was locked and couldn't be adjusted. At Premier Inn Llandudno (Glan-Conwy) & Premier Inn Porthmadog 

Terrible Standard vs x2 other Premier Inn Hotels I Stayed on the Same Holiday

Quiet location, friendly welcome, a basic but comfortable bedroom and a recently refurbished bathroom followed by a good night's sleep, so this easily passed the value for money test.  However, two elements made for disappointment:

-  the main section of the car park is in dire condition with multiple pot holes which are a hazard for both drivers and for guests walking to their rooms.  This is a poor advertisement for the Whitbread brand, with repair urgently needed before there is an accident.
-  the free wireless internet did not connect.  Guests are offered the alternative of Premier Inn's "Ultimate" internet (at £5 for 24 hours), which we declined. 

This was not our best Premier Inn experience.

Value for money, but...

Clean and comfortable room - the bed was extremely comfortable with lovely clean white sheets, had a great couple of night's sleep. Bathroom also really clean with a lovely hot and powerful shower. The attached restaurant was spot on, despite being quiet when we arrived late, the kitchen was open and we had a much needed meal after a long journey. Took the meal deal for the following night which included breakfast which was great value for money. The choice on offer for the continental breakfast was brilliant and the cooked breakfast lovely too and set us up for the long drive home. Staff all very friendly and accommodating. Watch out for the two huge potholes in the carpark though.

It did the trick!

Rooms are nothing like the photos, toilet didn’t work so had to be moved, creaky stairs had people moving around 2-3am in the morning so the stairs kept us up, noisy and dated AC unit again kept us awake, comfy bed is the only good thing there and it was clean but overall complaints not taken seriously no wifi as advertised and please take my word for it the pub next door that’s connected to the hotel contains miserable and rude staff (older lady with short blond hair was patronising and tables not cleared, food was not worth the price and while being served our waiter was eating a sticky toffee pudding at the bar leaving us waiting for our bill myself and another table had to go to the bar to leave early instead of getting other drinks) 

Don’t bother

Most of the usual Premier Inn facilities were satisfactory. However, the quality of maintenance in the car park was very poor with pot holes that could damage suspension if they went unnoticed. The other problem was that this is the second occasion we've visited this hotel, several months apart and, on each occasion, the Wifi has been down. This is doubly inconvenient because the area has poor mobile phone coverage so Wifi calling was impossible.

Shortcomings

Cosy hotel, in a quiet rural spot with nice views, but very comfortably close to Shrewsbury and with all the facilities you would expect, such as air conditioning and a very nice restaurant. Unlike other Premier Inns in this area, it also has free car parking and you can see your car through your room window, which adds to the safe feeling the area already has.

Little gem

Hotel room comfortable, albeit with some scruffiness/ wear and broken a/c control switch.  Staff  friendly and pleasant, albeit MASSIVELY under staffed for the bank holiday fully booked breakfast service, and a little unstaffed for other breakfasts and dinners.  Breakfast manager very apologetic on second day and ensured we were nicely looked after, albeit as we said, not her fault only 3 people on to take orders, serve, clear, top up buffet, cook and take payments
Premier Inn needs to invest some money in maintenance and care of the buildings, particularly stairs with nosings held on by brown tape, or indeed nosings missing, restaurant chairs very grubby and some felt would collapse when sitting down; black stains on silicone in bathroom, a/c control switch broken (not a problem to us as room at OK temperature).
First breakfast was awful, not staff's fault, just lack of staff.  Second breakfast much more pleasant and of satisfactory quality.

Very mixed - elements very good, others appalling

We’ve stayed here a lot over the years (close to family) and always enjoyed having breakfast with our large family together.  Our last trip was the worst breakfast experience I’ve ever had.  Waited 40 minutes (stood up at the buffet table) for many items, then waited over an hour for hot food, overall we were there nearly 2 hours during which time I actually cried and had an anxiety attack (something I don’t normally do).  This needs improvement by management, better organisation and more staff!!

Hotel is great, breakfast was awful!

We stayed at the Premier Inn at Harmer Hill as it was close to a wedding that we were attending at Pinhill Barns. Our initial welcome at the hotel was a little frosty and were told to return later in the day to check in. 
The room itself was very clean and comfortable. We had a good nights sleep with very little noise from anyone. However, when we woke in the morning about 730am, there was no hot water available for a shower. The sink tap did run hot so we were able to have a little wash. 
Breakfast was good. Restaurant staff were great, and departure was easy.
Overall, an good stay apart from the lack of hot water.

Comfortable

It is refreshing to stay at a hotel where the staff are cheerful, attentive, and "give a damn" about their work. All the staff at this hotel were great - from front of house, to the waiters and waitresses in the attached pub for evening meal/breakfast. There's also a decent range of gluten-free meal choices (if you're Coeliac like me). We'll be back in Shrewsbury sometime in the next year, and I already know where we'll be staying. P.S. Room 107 is massive!

Premier Inn Shrewsbury North Harmer Hill

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