Name: Innkeeper's Lodge Norwich
Address: 18-22 Yarmouth Rd, Norwich NR7 0EF, UK, Norwich, Norwich, Norwich, NR7 0EF, United Kingdom
Rating: 7

Smoke-free property

Heating

Garden

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Family room

Cable TV

Hairdryer

Flat-screen TV

Shower/Bathtub

Shower

Wardrobe/Closet

Toiletries

Rooms

Iron and board

Telephone

Services and amenities

Coffee/tea for guests

Kettle

Meals

Free Wi-Fi

Internet

Free parking

Parking

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Woodrow Pilling Park

Whitlingham Country Park

Lion Wood

Norfolk Snowsports Club

James Stuart Garden

Norwich Riverside Walk

Norwich International Airport

Innkeeper's Lodge Norwich

Norwich

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

What a fab little hotel!! The room was lovely, large and spotlessly clean with a view overlooking the river. We didn’t have an evening meal, but did have a delicious breakfast in the morning, where we met Charlie the manager. We will definitely stay again when in the area 😊

Fab little hotel

Served by a brilliant girl called Teigan, served with a smile and welcoming attitude!!! excellent customer service would recommend, lovely food and drinks too! Very clean facilities which were being regularly cleaned by staff members,

10/10!

We stayed here for 3 nights and had a fantastic time. The rooms are located above the pub/ restaurant which makes getting food incredibly easy and there was no noise from the bar or outside during our stay.

The room was spacious and the bathroom was much bigger than expected. The facilities in the room were good quality and the room was cleaned each day with our daughters dolls nicely placed in her bed which was a lovely touch 

We are in the restaurant each night we were there and the food was excellent and very well priced. The carvery was a particular favourite of ours. Would highly recommend!

Fantastic family stay

Very nice room clean comfortable and everything works except the WiFi which is a bit hit and miss. Hotel is not very welcoming from the outside but it is a very old building. Room was recently refurbished to a good standard. There is a Stonehouse carvery downstairs which is ok for food and drink and a bus stop with a regular service into Norwich a few yards away. All in all considering what we paid we got excellent value and service.

Great value and service

Staff was very pleasant, nothing too much trouble. Food was excellent sitting looking over water in a very enticing surroundings. Breakfast was plentiful.  The bed was so comfortable and the pillows oh my god was the fluffiest thank you town house I will be back

Service with a smile

The hotel is ideally located for buses into Norwich and easy access to the ring road and southern bypass. The staff were lovely and its handy having a bar/restaurant on site.  Our room was large and had a nice bathroom with decent towels.  Unfortunately our bed was very hard so we did not sleep well.  The main problem though is that the place is falling to bits.  We had to move our dining table as a large ingress of water was creating a mini flood.  There were cascades of water in 2 places coming through ceilings.

Ideal for price and location but needs major refurbishment

There's no doubt the place needs updating. Rooms are adequate for the price. Clean, good TV, nice bathroom with quality towels. There is scaffolding, but no work appeared to be carried out during our visit.
Unfortunately there were massive rainstorms which led to water coming into the dining room so they subsequently had to close early.
It's a real shame as the garden area and view is excellent. Staff were also very good. 

Nice location

First off , no complaints against the staff . You can't make a silk purse out of a pigs ear. We were given room 9 at the front of the building on our 5 night stay , a small room painted a drab ,scruffy gray. The positive were a good size TV , clean bathroom ( cleaning ladies excellent ) , but no  draws to put clothes away , so lived out of a suitcase . The whole of the hotels is drab and scruffy . It could and should be a great hotel ,with the river to the rear ,  bus stop is  200 yards away with regular buses into town . My wife is gluten free so the cooked breakfast was no problem , eggs , beans , bacon , mushrooms , but thats about it . One of the managers got my wife  a chicken salad on our first night as a sorry because of the lack of options for her ( thanks to him for that ). We had paid for 5 , but only stayed for 4 nights , foregoing our final night due to rock hard bed . The local staff in this hotel no problem , senior management  asleep at the wheel .

Major refit is urgently needed .

There is lots of potential for this to be a lovely hotel because of the riverside location. After reading the reviews I’m glad I’m not alone in how I felt about my stay but I’m so surprised change hasn’t been made for the better.
It smelt so strongly of stale grilled food on the hotel corridor. My room smelt even stronger and it was really difficult to ignore. It did not feel clean; the walls and edges of the carpets were grubby and with the added smell it was very uncomfortable feeling. My room was very hot, despite it not being hot outside. The window barely opened for safety reasons and opened onto a main road so it didn’t feel safe leaving it open to add some fresh air. The window being open barely made a difference. The bed was really uncomfortable, lumpy and stiff. I slept very badly during my stay here and tried to make the most of the room but really disliked being in there - it felt very claustrophobic and stifling after days spent in the fresh air on the broads. I really wouldn’t recommend. Change needs to be made.

Really disappointing - change needs to be made

Stayed Mon- Thurs,just before school holidays. Very relaxing and peaceful. All staff excellent,friendly and helpful,felt really homely .Quad room huge, spotlessly clean,and a much needed fan ! View from the room/ garden is beautiful,could have just stayed there all day. Food deals good,carvery,all you can eat breakfast,garlic bread starter is huge,as are pizzas,juicy burgers .bus stop is 2 mins up road,to station or town,train to Cromer is 45 mins,or bus from town one and a half hours .Only downside is that there is about 15 steps to the rooms,no lift,so people with mobility problems may struggle,and steps down into the garden,although if you enter through the car park,you can walk on the grass to the garden,just a slight slope .Bring your binoculars,17 types of birds spotted,2 squirrels,and river full of fish .Will definitely be back,thank you once again to all you hard working,friendly staff .

Innkeeper's Lodge Norwich

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