Name: Kelham House Hotel
Address: Main Street, Newark, Newark, Newark, NG23 5QP, United Kingdom
Rating: 8

Smoke-free property

Heating

Garden

Terrace

Reception desk

General

Non-smoking rooms

Room service

Hairdryer

Shower

Wardrobe/Closet

Rooms

Accessibility features

Accessibility

Iron and board

Laundry

Wake-up service

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Kettle

Meals

Free Wi-Fi

Internet access

In-room internet

Internet

Airport transportation

Transfer

Parking

Parking nearby

Fax and copy machine

Conference Hall

Business

Pets allowed

Pets

Location

At the hotel

Room amenities

Kelham Hall & Country Park

East Midlands Airport

Doncaster Sheffield Airport

Kelham House Hotel

Newark

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Spacious bright rooms, exceptionally cleaned and smelt nice, bed was comfy.
Would only recommend brighter light in the hallway as it is quite dull, needed maintenance here and there. Overall it was a pleasant stay.

Nice stay

We had our wedding reception here in December2019. We had the most amazing day and the staff couldn't have done more for us. The lead up to the wedding was easy, with Samantha helping us along the way and making us feel at ease with everything.
Our guests couldn't have complimented the food more, it was exquisite. All our overnight guests also enjoyed their stay and the breakfast the following morning. 

Overall we couldn't have asked for our day to go any better, and that was mainly due to the amazing staff and all the hard work they put in. I would highly recommend for people to book their weddings at Kelham house. 

We look forward to returning for a stay here. 

Natasha Bonser

December wedding

We attended the wedding breakfast and evening reception at this excellent venue on 20 /2 /20 all of the staff were friendly and helpful in particular Matt - serving behind the bar was outstanding! We've had a great time!!!

Mel and Danny's wedding

Left a list of defects with the hotel when we left on 31/1 and haven't received any feedback from them so now we leave our own feedback here.
Paid £150 per night instead of the £98 on hotels.com when we left.
Nice old building with some charactar left. Friendly staff.
But:
Bedroom:
Very creaky bed
No heating on first day, only 16 degrees. Told staff we were going to local pub to get warm but when we got back they had only 'purged the boiler' and the heating still wasn't working. A portable fan was acquired while they waited for the plumber at 8pm. 
Cracked paint and black mouldy frames around glass on all windows.
Single glass so 3 heaters on full to combat cold which then causes draughts.
Curtains filled with dust.
Top of clothes cupboard dusty (only about a weeks worth so it has been cleaned sometimes)
Bathroom:
Spotlight in ceiling not working.
Toilet seat chipped with missing paint/coating so you can't see if it's clean or not.
Missing sealant between bath & tiles.
Bath drain blocked and letting out about half of what the shower head gives.
'Sliding' glass wall to prevent shower water leaking over the bath sides hasn't been cleaned or greased in years. It takes two hands to entice it out in small increments
And more to close again. I'm surprised it hasn't shattered already.
Ceiling fan doesn't work.
Corridor outside room:
Paint peeling from obvious roof leak - no sing of any remedial work being carried out.
Bar:
Nice residents bar but why not start a fire in the fireplace when it's only 5 degrees outside?
Breakfast room.
Small tables & carpet but ok
Food:
Pretentious. Same menu both days with choice of chicken, vegetarian or salmon. I wouldn't order the chicken again as it came on a bed of runny lettuce. No potatoes or veggies. We both ate at the local pub the second night and it was cheaper, had a burning fire, and the food was excellent.
An English breakfast is a simple thing  why complicate it with spiced sausages? Why only black pudding and not white pudding? And why, after ordering a very specific 'rock hard steaked egg - when you think it's done you're only getting started' did I have to move the runny mess to another plate and change my knife & fork?.
So, loads of room for improvement folks, and until they do I wouldn't stay with them.

Poorly managed

My husband and I stayed for one night to attend a private party held at the hotel. Since there were no lifts we asked for a ground floor room since my husband cannot manage stairs so we were allocated a room in the Coach house. It was so comfortable, clean with a beautiful wet room and large fluffy towels. I would suggest that a towel rail is added as there was nowhere to hang the towels once used and as is common with other hotels, the toilet roll dispenser was in a peculiar position relative to the actual loo. A big bonus was that in a double room, there were 2 armchairs Not always The case in many hotels. The food and service at  both the party and breakfast were high quality as was the service with helpful and efficient staff.  There was a loose panel in the entrance door to the Coach house which we reported and I would also suggest better lighting in the courtyard but these are relatively minor niggles which I'm sure the owner can sort out. We had had to book really early which we were allowed to do before the rooms were officially released because we needed the accommodation in order to attend the party. The price was much higher than that advertised on this website and although we are happy with the room, service, food etc and had a really good time ( with thanks to the staff) the price was a bit steep. Normally, when we have stayed at a hotel to attend a function in it, the rooms have had a discount. Something for the owner to consider.  If we need to stay there again instead of with family locally, we would not hesitate to do so but would hope for a favourable price.

Comfortable stay

First impression of this place was an overwhelming smell of smoke from the fireplace in the reception which stunk out the whole building. 
Rooms were fairly nice but cleaning could be better. There was a large meaty fly in our room but luckily in got caught in the many cobwebs in the ceiling. 
It lacked the nice touches you get in a classy hotel and a bit tired round the edges. Breakfast could have been good if it wasn’t for stale bread for toast and cold baked beans. Not there long enough to make a fuss. Only a one night stay.

Mr D

Travelling to Newark from Aberdeen for an event and 2 night stay. My husband booked us a Superior double room. On arrival we were allocated our Superior room in the Coach House across the badly lit car park with no outside lights There were eight exterior lights on the coach house which were never lit during our stay even though we informed staff at reception. Superior room resembled nothing like the pictures advertised on the website it was dark and drab had a strong odour that had us open the windows to try and clear. What resembled a dog blanket lay across the bottom of the bed which we instantly removed the tiles on the bathroom floor were cracked and wobbled when you walked on them the shower hose was coming away from the head and would not adjust to a lower level. You had to walk across to the main building in the pouring rain for breakfast no choice of meats/cheeses/croissants/fruit although cooked breakfast eggs benedict was cooked to perfection. WOULD I stay there again definitely NO for the £280 we paid save your money and book into the premier inn.

Weekend break

Dinner to celebrate my mother's 80th birthday. The restaurant presents itself as a fine dining experience with an "award-winning kitchen" and attractive menu. Unfortunately, it was anything but. The scarcity of other diners and the lack of table linen was the first clue, however, we decided to give it a chance.  I wish we had not. 
Whilst our starters were fine, but the mains were appalling.  Two house burgers were burnt (dried-up) and each of the 4 "Baked Lemon Soles" were over-cooked, dry and chewy.  I fact, they were not even identifiable as sole, they were about 4 cms thick and with a coarse, meaty texture, rather than the soft, succulent flat fish we were expecting.
We complained about the burgers and one of the fish, my guests preferred not to voice their complaint.
The Burgers were replaced with unburnt offerings, but the replacement fish (it finally arrived after everyone else had finished) was completely raw in the middle. 
No reason was given for this, no apology came from anyone else but the poor waitress who was clearly embarrassed about what she was being asked to serve up. In the end the price of the inedible fish and the burnt burgers was removed from the bill, but really nothing could compensate for the terrible experience when all we wanted to do was come together as a family over a nice meal.  
It is such a shame that a quite lovely venue like this should be occupied by a restaurant with such poor food and lack of care. I simply could not recommend it to anyone. 

Very disappointed

Reserved all of the rooms for the night of the 21st October in a panic as we found our really late that Kelham Hall, our wedding venue, would not have rooms in time.

Rooms were very good, except for a very loud coffee machine which Mt family could undoubtedly hear in other rooms.

Breakfast was also very nice, plenty of space for my family. Toast brought out regularly, and a buffet was available. 

Night of wedding and morning breakfast

I stayed here due to a show at Newark showground. I had dinner there which was extranet good. The desert of chocolate fondant was equally as good and very reasonably priced. The room was also very good. I’d have preferred a better mattress as it was a doing mattress which wasn’t that comfortable. The breakfast were also very good with premium quality meats and not the cheap nasty stuff. It was delivered in ultra quick tome as well. The staff were very attentive and very helpful.

I’d defiantly recommend Kelham House and I’ll be back again soon. I managed to get a very good price of £65 for one night including breakfast.

Kelham House Hotel

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