Name: OYO Marine Parade Hotel, Eastbourne Pier
Address: 13-14 Marine Parade, Eastbourne Seafront, Eastbourne Seafront, Eastbourne Seafront, BN21 3DX, United Kingdom
Rating: 7

24-hour reception

Elevator/lift

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Room service

Smoke Detector

Bathtub

Rooms

Accessibility features

Accessibility

Luggage storage

Services and amenities

Diet menu (on request)

Snack bar

Packed Lunches

Bottled water (at extra charge)

Meals

Free Wi-Fi

Internet access

Internet

Hiking

Recreation

Private beach

Next to the beach

Pool and beach

Fax and copy machine

Business

Darts

Cycling

Sports

Pets Not Allowed

Pets

Location

At the guest house

Room amenities

Eastbourne Beach

Devonshire Park Theatre

Eastbourne Heritage Centre

Western Lawns

Princes Park

Fort Fun

Airport Brighton

London Gatwick Airport

OYO Marine Parade Hotel, Eastbourne Pier

Eastbourne Seafront

Good value, the staff was friendly, attentive, and helpful, amazing view of the ocean, there was a problem with backed up sewage in the bathroom that made it really smelly, also part of the ceiling in the bathroom was peeling and looked like it might fall down, other than that it was fine.

Good value but bathroom issues

For a budget stay The Oyo Marine Parade was not bad at all. The room was a small double but had an en-suite and was clean & tidy. The staff were exceptional and nothing was too much trouble. When my husband was taken into hospital and I didn’t return until 3.30am the 24 hr receptionist got up to let me in with a welcoming smile and kindness, much needed after 9 hours in A & E! A late checkout was agreed so that I could work from my room until 1pm. The housekeeper was delightful and very attentive to our needs.The only downside was a smell of a potentially illicit type of cigarette smoke and on the last night regular cigarette smoke which filtered into the room. Guests not adhering to the no smoking rules no doubt. Not the hotels fault at all.Some of the guests looked as though they may have been placed there through social housing which only disturbed us when an argument broke out. Again nobody’s fault (apart from the government/ state of the country), it’s just the way it is.All in all, the hotel itself was a little tired and needed some TLC but for the room rate, adequately met our needs & it is right on the seafront too which was lovely.

Marine Parade Hotel is my go to Hotel whenever I’m in Eastbourne. The rooms are always clean and well presented. There’s always complimentary items like toothbrushes and paste, bottled water and the usual clean towels, teas bags, coffee etc. This shows that thoughts went into the management. However, the best of Oyo marine parade hotel is there staff. They are welcoming, considerate and professional. Both floor staff and their remote helpline are considerate, and quick in resolving any issues I had. I will come back here definitely.

We werent expecting the greatest for wat we paid 39£ the 1st night for a triple room  on check in staff in particular Atta was very pleasant helpful and friendly. This is a very basic hotel  we found it to be very clean we even stripped the beds before left and was surprised how clean the matresses were  we knew hot water took a while to come through but was little too hot for younger guest to shower but was no real issue plenty of tea and coffee i asked if they had a hairdryer and within 10mins they bought one to our room  i think they are trying hard and although the standard of decorating isnt the greatest it wAs acceptable your not at the ritz and not paying ritz prices!!!
The main receptionist Atta really makes this hotel more comfortable chatted to us several times he is an assett to this company as myself and my daughter worked in hotels he asked for ideas wat could make it better we gave him few ideas but overall was worth the money and we had an enjoyable stay 
Thanku Atta your doing an amazing job !!

Value for money

Take some time to wait for hot water, sometimes even no water maybe a lot of guest taking shower at the same time, sometimes water is too hot sometimes is completely cold, it is hard to control. Also, the toilet is a bit cold, my room is 31 on 3rd floor.But the Reception staff is very kind and friendly.

I booked a treble room for myself and my daughters, as a birthday night out, I checked in at 5pm Sat 3rd by myself, as was told the hot water would take 5-10 minutes to come through, It didn't even get warm in the 15 hours I spent there, The bed was so uncomfortable, could feel every spring, And as of the (Bathroom) Disgusting, the toilet looks like it has never seen bleach, Awful, And so noisy, I hardly slept, And decided to leave at 8am Sunday 4th,i felt dirty and had to make alternative accommodation as I was not prepared to have my daughters stay, £106 wasted.

Horrible experience

I'm not knocking the place at all for the price we paid. But booking through hotel.com / OYO has its problems the booking wasn't passed on the the hotel so it took a while to confirm the booking could have been a problem if they were full... staff was very courteous.

hotel.com v's OYO

Since our stay I have read quite a few reviews. I cannot believe those visitors that have given ratings higher than a 2/10. How can ratings be given as 10/10!clearly not genuine!  Yes it’s a budget hotel but honestly should be listed as a hostel. One review commented on nasty smell in foyer. The window was open the whole time we were there and it was a cold day. When we arrived my partner pulled into the car park at the back of the hotel. I took one look at the back of the property and said I’m
Not staying here.  My partner went in. The reception guy couldn’t find our booking was asked to give him 10 minutes. I then went back he had found booking. Meanwhile we contacted Expedia but they would not give us a refund. I asked to look at the room. The carpets on staircases are dirty and worn. I’m sure I could smell cigarette smoke. I looked at room and thought only one night no refund will stay. 
We were going to a party so I wanted a shower. My partner had to put a towel up at the bathroom window as only the top of the window had frosted glass in it. We managed to secure it with two toilet rolls. The room was cold. Only had a small electric heater on wall. The window glass was thin and rattled in the wind and curtain was moving. The base of the bed needed a good clean and the headboard material was split in two places. We in fact put a towel over the headboard as didn’t want our heads touching it! The toilet needed bleach in it. Wasn’t clean 
Yes there were two members of staff both very polite and accommodating going out their way to help us with a cab and ask if everything was ok.  Expedia needs to be accurate in their hotel listing and we felt it totally wrong that they refused a refund. It’s a sort of hotel that homeless people on benefit would choose.  Never again

OYO Marine Parade Hotel, Eastbourne Pier

Main amenities of the guest house

Location

Available rooms

Location

Description of the guest house

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment