Name: Premier Inn Colchester Cowdray Avenue
Address: Cowdray Avenue, Colchester, Colchester, Colchester, CO1 1UT, United Kingdom
Rating: 9

Air conditioning

Washing machine

Garden

Dishwasher

General

Non-smoking rooms

Fridge

Family room

Hairdryer

Shower/Bathtub

Shower

Rooms

Iron and board

Services and amenities

Coffee/tea for guests

Kitchen

Microwave oven

Meals

Free Wi-Fi

Internet access

Internet

Parking

First Aid Kit

Beauty and wellness

Pets allowed

Pets

Location

At the hotel

Room amenities

Tenpin Bowling Colchester

firstsite

Colchester Town Hall

Jumbo Water Tower

Xtreme Gaming

High Woods Country Park

Colchester Arts Centre

Lion Walk Church

Headgate Theatre

Manifest Theatre

London Southend Airport

London Stansted Airport

Cambridge Airport

Premier Inn Colchester Cowdray Avenue

Colchester

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Not a great stay, lady on reception didn’t know what she was doing, took 20 minutes to check in due to that and also poor technology, a further 10 minutes to unlock and open our room, the TV remote didn’t work and took several attempts by reception to get fixed to which in the end we gave up, and we also got out of date Coke zeros from the vending machine by reception. Upon checking out, we wasn’t asked how our stay was to convey our opinions, and the overall attitude from the staff was poor. Not a great stay after a stressful day.

Poor stay, clueless staff & out of date drinks

Overall good stay. Plenty of tea available. Rooms small but ok and clean. It was fine for out needs. Only weird thing was there was a guy sleeping in the hallway. The staff said they didnt have cameras in hallway to see- ok. Other than that location was good for us.

Good stay overall

This was my third stay at this particular Premier Inn. I was here for my works Xmas Do in Colchester. Comfortable bed in a very clean environment with friendly staff. Breakfast in the morning was very good. The service was very quick with no issues. All in all, a very good experience. 

Good Stay 

Friendly staff in the hotel. Manager at the Beefeater in the evening had no customer service skills whatsoever and her shortcomings weighed heavily on the other 2 staff. Had to wait a long time for everything and had it not been for our 2 hungry children we would have left. This restaurant is woefully understaffed both at breakfast and in the evening. Staff at breakfast were lovely.

Good accommodation let down by Beefeater

Arriving 1hour before your designated check in and being offered early checking for £10 extra is new. We have over the years stayed frequently at various Premier Inns and never been asked to pay extra, why now have you started this?
The room carpet did not appear to have been vacuumed as I could feel grit on the carpet and could see 2 material threads on the carpet.
I went to reception to ask for some “Decaf tea bags” as I am not able to drink normal tea due to a medical condition, only to be told they had none. 
Enquiring at breakfast in the Beefeater, attached to the Inn, they had lots and the lady could not understand why the reception person did not phone through and ask if they could send a few over.

Breakfast next day was not up to the normal standard of Premier Inn, being told that we could not order Poached or Boiled eggs as the machine was broken.
Can the chefs you employ not Poached or Boiled eggs?
On the plus side, the staff where very helpful and courteous 

We will think twice when we go to book our next hotel weather we book Premier Inns


OK, But

Had a really good stay have no complaints at all. The young girl on nights reception Natalie (I’m sure that is her name, really long hair smelt amazing) was so lovely and friendly. My friend was a little worse for wear and she handled it all brilliantly. Room was clean and pleasant. Really handy location and close to the high street. Breakfast was also very good. Will definitely come back. Everyone enjoyed there stay. 

Really friendly staff

room was clean and warm very comfy bed the shower was good  and was a very quiet night  which you cant always guarantee pre paid for breakfast which was delicious and a very good choice staff very friendly 

one night stop over

On arrival we were given a really warm welcome. The chap on reception was friendly and it definitely felt like he cares about his guests.
The room itself was clean and spacious and the bathroom had a huge bath and lovely shower. I wouldn't normally take a bath in a hotel but I couldn't resist and felt myself relaxing immediately.
We have recently stayed in a 4 star hotel costing way more than this one but can honestly say that the Premier Inn beat it hands down. Great value for money

Exceptionally friendly staff

Used this  hotel for the first time it's a small hotel but in my mind better  and was a great experience no issues the room was clean  a little cold but there was a heater in the room so soon warmed up.......the staff were great  lauren was great .......I had a breakfast and was very nice ...the staff in the restaurant were great too...will use this hotel again  thanks all

Would use again 

It's one of the older Premier Inns and quite small so I expected a decent night sleep. How wrong I was. 1015-1045pm with children running up and down the corridor. Staff took no action. Then woken up at midnight by the person in the room above stamping around for 20 minutes, then woken again by the same person at 0530 which went on until 0630 when I presume the person left. Staff unhelpful and I'm aware that I wasn't the only person who complained about the noise.
Staff disappeared for long periods and I had to ask for coffee and milk as there was none in the room. If you really have to stay here then make sure that you are upstairs and well away from the staircase. Otherwise avoid.

Premier Inn Colchester Cowdray Avenue

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