Name: Premier Inn Carlisle Central North
Address: Kingstown Road, Carlisle, Carlisle, Carlisle, CA3 0AT, United Kingdom
Rating: 7

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Bitts Park

Premier Inn Carlisle Central North

Carlisle

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

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sunrise-view

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water-view

with-view

annex

basement

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1-bedroom

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Woman on reception Tracy was very friendly and helpful. Recommended next door for something to eat and told us to book a table. Room was clean and comfy. Hotel needs a bit of a makeover but pleasant. Meal in green king was lovely but very busy as we were told it would be

Good stay lovely staff clean 

Nice relaxing place to stay near Carlisle town centre with ample FREE parking. All the reception staff were very helpful and friendly. Rooms are very comfortable and clean. Food in the bar/restaurant next door is inexpensive, nice and great value for money. Staff in there are also very helpful and friendly. Overall very good and we will definitely be back.

Very good!

Natasha was awesome very welcoming helpful and friendly she went above and beyond and was professional and smiley throughout definitely made our stay the best and one we will never forget an absolute credit to premier inn I wish every premier inn had a Natasha there I will leave refreshed and looked after thank you Natasha phenomenal.

Premier inn Natasha

The staff are very friendly  and helpful Especially Gracie who made us feel very special and valued customers. Her welcoming smile and friendly attitude made us want to return and Premier Inn are very lucky to have employees like her.Room was comfortable and food was good.The only downside,was when my husband went to check in at 2 50pm,the womam on reception(October 1st) was quite unfriendly and told him very abruptly that he would have to pay £10 as check in was not til 3pm.He was quite upset at the way she spoke to him.When he returned just after 3pm Gracie could not have been kinder or more welcoming.

Great place to stay

Having been stranded in Carlisle, unable to get to scotland we decided to book in for 1 night. Manager was very helpful on arrival. Room was spotlessly clean. Went to the restaurant area and were greeted by Nic, amazing lady who looked after us from start to finish. Ate in the restaurant that night and the food was lovely. All staff were lovely, but special shout out to Nic, thank you for making our day a whole lot more bearable. Team are fab! 

1 night stranded

Short New Year stay, unfortunately for a family funeral. Hotel is located next to an unrelated Greene King pub but this works well for evening dining of a reasonably priced and to a reasonable standard. Staff at hotel are friendly and helpful. I needed some directions re the funeral and Tracey on the reception was very informative and keen to help. Rooms are perfectly acceptable for short stays-comfortable bed, reasonable appointments, fairly standard for a Premier Inn. Coffee making facilities, fan, hairdryer etc.Good access to city, ample free guest car parking. All in all, good value and fit for purpose

New Year short stay

Lovely reception staff very helpful, the adjoining restaurant/ bar was awful though (the lady did advise me they aren’t together) but she helped us find somewhere else to eat down the road coach and horses and it was lovely if not better room was clean, everything was fine but the lady on reception was lovely very helpful.

Reception staff

Good hotel except:-
Out of date instructions for heating.
Bedside light did not work -  corrected quickly.once reported
Toilet roll holder in bathroom should have been more readily accessible. You needed to twist round to reach it.

Let down by small detais

Great room great staff just really needs an update and a good coat of paint it’s looking really tired now ,but at the price you pay it’s cheap and cheerful . Room was ok staff were great breakfast is cooked and bought to you so that’s a nice touch .

Great room for the price you pay

Visited over half term for one night on our way to Scotland and we visited Carlisle Castle whilst there which is a short drive away. 

Hotel was clean and beds comfy but rooms could do with a bit of maintenance upkeep (mainly some painting and the bathrooms are tired andwould benefit from an upgrade). Was fine for one night though and the shower was nice and warm.

Ate at the pub next door for evening meal and breakfast - good value and food decent. I'd recommend booking though as it gets busy.  

This hotel's main asset though is the staff. They were FAB. We were welcomed with a big smile from a gentleman (didn't catch his name) who was really friendly and spoke to the children and asked them about their visit to the castle.  Then when we left the next morning, Julie and Kelly were really lovely. They asked us where we were headed and when we said up to Scotland, they produced a basket of toys for the children to choose from to keep them occupied in the car. The lady who served us breakfast in the pub also gave the children some muffins and pancakes for snacks on the way. 

Would stay again just for the great staff.

Premier Inn Carlisle Central North

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