Name: Hatuchay Inn Restaurante & Hotel
Address: Calle Sinchi Roca N 101 con Hermanos Ayar N 101, Aguas Calientes, Aguas Calientes, Aguas Calientes, Peru
Rating: 6

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Private check-in/check-out

General

Room service

Family room

Cable TV

Shower/Bathtub

Shower

Linens

Rooms

Ironing

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Wake-up service

Services and amenities

Diet menu (on request)

Breakfast

Breakfast in the room

Restaurant (buffet style)

Snack bar

Packed Lunches

Bottled water

Meals

Free Wi-Fi

Internet

Spanish

English

Languages Spoken

Tour assistance

Tourist services

No parking

Parking

Beach/pool towels

Pool and beach

Fax and copy machine

Business

Family/Kid Friendly

Kids' TV Networks

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Hatuchay Inn Restaurante & Hotel

Aguas Calientes

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Went for lunch after spending the morning at Machu Picchu. Service was ridiculously slow (we were one of the only two couples there, yet waited 45 minutes for an avocado sandwich). 

The tacos were inedible - they were far too salty. We brought this to the attention to the waitress, who didn’t offer to do anything to correct this, and then went on to give us the full bill including an excessive service tax. Note: most other restaurants in Aguas Calientes don’t charge tax. 

Don’t bother going here. 

Terrible food. Avoid this place

The service was fast but the food was an absolute joke.

One of my friends dish got forgotten and then heated up in the microwave, another one got completely wrong, my other friends burger looks like a slice of sausage instead of a patty and my spaghetti were old, microwaved pasta with one spoon of Bolognese sauce - including a thick, black hair. 

They asked me to pay for this as well tho I only ate two spoons full until I found this disgusting hair. Are they serious? Absolute joke. 

BTW the kitchen staff either doesn’t wear a hairnet at all or not properly. 

My recommendation? RUN.

Disgusting!

I realize this is a cheap hotel (80 soles for two beds in a room), but I have stayed in hostels all over the world and have never been in one so dirty. The shower was not clean, not the sink, so who knows when they’ve cleaned the toilet (there was dust all over it). There was someone else’s hair in the soap bar...a lot of it. When I expressed my concern, they did send a man up to clean, and when I returned it looked the same except I’d been left with no soap at all. Oh, and the water in the shower is freezing. 

I had just finished the Incan trail, so was it better than sleeping in a tent at 14,000 feet above sea level? Sure. But don’t go here without your own soaps. I stayed in the Eco Lodge the following night. More expensive, but much cleaner.

Only if desperate 

Small motel exactly above the bus station to machu Picchu and 2 min walk from the train station (perfect place). The owner is very kind and helpful. We arrived early in the morning and he accept us, let us choose the room with the balcony, great view. The  room was clean with hot shower. At next mornning at 4 am he prepare for us breakfast to take away and let us  leave the  luggage in the room until we came back from machu picchue. 


Great motel with perfect location

When we arrived they ­told us the buffet wa­s included. We weren'­t hungry but ate a li­ttle anyway. After th­at they told us the b­uffet wasn't included­ and we had to pay th­e full price. Later t­hat night we came bac­k at 11 in the evenin­g and everything was ­closed (the entrance ­is through the restau­rant). After a lot of­ calling and knocking­ someone opened the d­oor and we could fina­lly enter, but come o­n: 11 in the evening ­is not late. Also, th­e staff kept asking u­s what we were doing ­there when we walked ­to our room, like the­y forgot out faces th­e moment we left the ­building. We were rel­ieved to leave there.­ What a (apparently we are not allowed to use swearwords) terrible inn!

Do not go here

Hotel is minutes from train station. Easy to find. 20 meters to bus for machu picchu.  We rented two rooms. One room (402) had not hot water, but other room (403) had hot water.  Would not recommend 302 as bathroom dark and out dated. No tap on cold water. I do not think the room was cleaned as there was used soap from previous people in bathroom. Room 403 was updated and much better. WIFI was very poor or non existent. Host was very helpful in getting us a hair dryer and kettle. They allowed us to store luggage until train back to Cuzco.  Had no issues with storage. Currently construction going on which could create some noise issues for light sleepers. Some nice views of mountains, once you look above next buildings. No lift so have to carry luggage up stairs. Property will assist. I do not believe there is any heat or A/C but we did not require either during last week of October

Hatuchay Inn Restaurante & Hotel

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