Name: The Blue Pub
Address: 2 Barkers Road, Methven, Methven, Methven, 7730, New Zealand
Rating: 7

Smoke-free property

Heating

Terrace

No elevators

General

Non-smoking rooms

Family room

Smoke Detector

Linens

Rooms

Diet menu (on request)

Common kitchen

Restaurant

Kitchen

Microwave oven

Packed Lunches

Meals

Free Wi-Fi

Internet

Transfer services

Transfer

English

Languages Spoken

Billiards

Hiking

Recreation

Parking

Parking nearby

Free Parking on Premises

Beach/pool towels

Pool and beach

Golf сourse (within 3 km)

Sports

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the guest house

The Blue Pub

Methven

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Three of us visited for lunch after walking around town. 
We have all dined many times before but today, even a Public Holiday with surcharge, very disappointed in our meals.
Vegetarian pizza thin base (ok) but toppings and cheese very dry. Did not seem freshly made. Chicken wraps with side of fries also not worth $25+ At least the chicken was tasty.


Disappointing meals

Visited mid-week for lunch on a nice sunny day.  Food was very good pub-style food.  Lamb Shank and Chicken Wrap were great.  Inside and outside seating.  Great friendly service.  Guiness on tap.  Popular bar in the middle of Methven.   Free parking close by.

Great Pub Food

Good value accomodation. Nice food, friendly staff.

Avoid to stay on the weekend. There’s live band playing in the pub and you can’t sleep even with ear plugs

Very old and tired. But location is great and price is reasonable

For what-ever reason, my entree and main (steak) arrived together. So I sent the main back to the kitchen as it would've just got cold while I ate my entree.

To the full credit of the chef, when they brought my main out once I was ready for it, the whole meal had been completely re-cooked from fresh rather than tried to be kept warm.

So 100% for service due a mistake on their part.

🤓

Great service and food 👏

We booked a few months in advance for two nights arriving on a Monday night. A few days before we arrived we sent an email to let them know we would be arriving ln the evening as we were driving to Methven after a day on the ski field. On the Sunday we got stuck in Ohau due to blizzards on the highway and emailed again to say we would be later than we thought on the Monday night.  We arrived late in the dark to find, to our disbelief, a sign that said "closed on Mondays". No staff anywhere. Lights off. Doors locked. We called the contact number on the website but there was no answer. We checked our phones/ voicemail and email - no word from them at all. Not even a reply to our email when we told them we would be late. They had three opportunities to let us know - once when we booked, once when we emailed them to let them know the time we would be arriving and once when we told them we would be late. 

Near the "Closed on Mondays" sign, there was another sign in the window that stated "for accommodation, go to the Brown Pub" which was the hotel over the road. We went in and asked if they knew where the reception staff were for the blue pub and if they had any numbers of anybody we could contact. They said they didn't know anybody who worked there but we should have received an email with a code to enter the building. Again we checked our email and booking messages but we didn't receive anything at all. No codes anywhere.

We went back to the Blue pub as none of the staff at the Brown Pub seemed to be bothered about our situation. We realised there was a light on around the back of the pub above the delivery entrance where all the bins and empty kegs were. After trying to find a way in for another 20 mins or so we found a small sandwich bag pinned to a fence post with our booking name and key in it. No instructions and no info whatsoever. No opening times, no check out times, no contact details, nothing. 

We found the entrance after trying a couple of doors and when we entered the room we found it was absolutely FREEZING... they could have, at the very least, turned the heating on for us. The only heating was a small oil heater which would have taken hours to heat the room up. Not to worry though - when we found blood all over one of the bed's duvet, sheets and pillow we decided we weren't going to stay. I took some photos of the bed and had a walk around the hotel to see if i could find some staff anywhere... or at least somebody's contact number but there was nothing at all. Who would I contact if there were an emergency or a troublesome guest?? I found a guest in the kitchen who said that the owners of the blue pub also own the brown pub too so I should go to talk to them.

We went back again to the Brown pub with pictures of the blood and asked for something to be done. The first thing I asked was if they were the same owners and could they contact them for us? to which the guy replied "no its different owners". I then explained that there was blood on the bed and his attitude changed, admitted they were the same owners and went to get the manager who asked to see the photos. The manager asked me to wait while he called the manager of the blue pub as there was no spare sheets for us to use and the only room he had was for one night and we might have to change in the morning. So... it turned out the the staff at the brown pub actually did have contact details and could have helped us when we first arrived?!?

Eventually he sorted it out with the manager of the Blue Pub, we paid, and checked in around 1hr after arriving. He said that there was a possibility that we might have to change rooms in the morning before we go up the mountain but would let us know. 

We got up early to go up the mountain and to see if we needed to change rooms or go back to the other hotel but again, both receptions were closed and weren't open for a few more hours. No communication again. We decided to leave our things in the room and head up the mountain anyway. If the staff at either hotels couldn't be bothered to contact us, then we weren't going to bother ourselves and miss the only bus up the mountain.

Why did you let us book if you were closed on Mondays? Or why wouldn't you tell us that it was closed? Why did we receive no late check in instructions? Why is there no contact info for guests in case of emergency? Why did the staff at the Brown pub pretend that they had nothing to do with the Blue Pub. Why did the not try to help us when we first arrived? And surely the staff who changed the beds would have seen the multiple blood stains on the sheets when they made the bed? It was the first thing I noticed as soon as I saw the bed. 

We had the inconvenience of the wild goose chase trying to find a key pinned to a fence post at the back of the building in the dark, blood stained sheets, freezing cold room, no communication, unhelpful staff, switch of hotel and waiting around while they tried to fix the problem. And again in the morning we couldn't find anybody to tell us if we needed to check out to go back to the original room. 

We received no apology whatsoever.. no refund.... no partial refund. They could have at least given us a free beer or a half price meal. They didn't even say the simple word "sorry", which is a pretty basic thing to screw up when the job involves customer service. 

I understand that COVID-19 has possibly had an impact on your business and staffing, but there is no excuse for the blood on the sheets, lack of communication from when the booking was made right up until the time we checked out... and worst of all was the lack of effort with some type, any type, of an apology. 
 
All round bad service guys - couldn't get much worse. Probably my worst experience at any accommodation.

No communication, no staff.

My stay here was comfortable relaxed and the staff were very nice also the locals were friendly and helpful.

Visited here for dinner on New Years Day. Service was poor, we had to go and find our own menus, no one brought us any. We found it particularly uncomfortable that the bar staff requested our credit card to hold behind the bar while we ate ‘in case we ran away’. How rude and worrying. If we had other options to feed our children we would have left.

Poor service

We were surprised at how good the pub was considering the age of it. The floor creaked in our bedroom but the bed was good. We were in the room next to the bathroom so that was great

The Blue Pub

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