Name: Mistiq Gardens
Address: Calle 29, Block 69 Region 15 Manzana 221, Tulum, Tulum, Tulum, 77760, Mexico
Rating: 0

Elevator/lift

Smoking areas

Garden

Terrace

General

Concierge services

Luggage storage

Services and amenities

Free Wi-Fi

Internet

Parking

Pets allowed

Pets

Location

At the apartment

Tulum Beach

Tulum International Airport

Xel-Ha Water Park

Felipe Carrillo Puerto Airport

Coba Ruins

Xcaret Eco Theme Park

Mistiq Gardens

Tulum

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Great property! Only complaint is that the bike rentals all had popped tires which means we had to go out of the way to find another bike rental property.

Loved the property and the condo. It was very clean, stocked with essentials, and had multiple pools. The rooftop restaurant was nice and food was awesome. They do have assigned underground parking.Only downfall is finding it and the streets are horrible. We received our checkin email the day of but was able to checkin a hour early. If your not fluent in Spanish definitely have a translator app available because majority of staff speaks Spanish but everyone was very nice.

Quiet and peaceful setting with lush gardens. It’s modern and beautiful in design and decorLoved everything at this property.We stayed  in a loft suite. Loved itStaff is friendly and your located in between the ocean and el centro.

Peaceful, Beautiful Setting. Loved it!!

The apartment was in perfect condition, we had a great experience overall The amenities were great too, the pools and surroundings were always cleaned Everybody was very helpful and friendly

I will emphasize that the cleaning of the rooms was never done the day I was there. But in general the installation was perfect, the beautiful designs.

I really enjoyed my stay there, the apartment is well furnished with a private access to the pool . Nice bed room view on the pool and jangle. I will be back to stay there for sure

This is a newer property, so the facilities are actually pretty great. The pools, the gym, etc. are in great condition. The upstairs restaurant is also convenient since there is nothing walkable from the property. There are taxis out front all the time that can take you where you need to go. We had a 3 bdrm penthouse with a private pool. The pool was unusable the whole trip because there was never any way to clean it and it would get dirty very quickly. There was also no soap, shampoo or towels in one bathroom, and no cups or anything that would make it convenient. Definitely felt like a room that was just always rented out...but it was still a great place to stay!

The property and units itself were gorgeous and completely reasonable price. The big and main disappointment was the lack of communication beforehand. These are individually owned units so I’m not blaming the property as a whole but the check in process was confusing which almost caused us to cancel our reservation (which we couldn’t get refunded for). We were told that we would be sent an email with check in instructions 48 hours before check in. I got no email. I was coming from 2 hours away with no idea if I’d even have a place to stay. I called the property 5 times but only got an answer twice, both times we were hung up on when we asked about the email (I don’t think whoever answered understood what we were asking) We took a gamble and came anyway where security asked for our apartment number and I didn’t know since we were never given an email. He then gave me a QR code that sent me to a WhatsApp to who I think was a receptionist. He then gave me my check in information very quickly and it was no longer an issue. Funny enough, I got sent the check in info to my email the day I checked out. So overall the property and units are gorgeous and affordable, I think we just got unlucky with the communication.Tulum in general is gorgeous and recently booming with tourism which means there is a lot of construction everywhere you go which didn’t bother us at all but good to know.

We stayed at this hotel for a total of 5 days. I highly recommend using Google maps when commuting ! The hotel is in the middle of nowhere with dirt roads with a lot of potholes and NO street lights. So be cautious when driving at night!Before arriving we received an email of what apartment was assigned to us and when we could check-in. We had to check in twice ! The first check-in spot gave us wristbands . The second check-in is where we received our key . The apartment looks EXACTLY like the photos ! In the fridge they give complimentary water ! Even had a washer in dryer with cleaning supplies in our room! The bathroom is to die for. The shower water gets hot after a certain amount of time of being in there (20-25 minutes. ).  There were beach towels AND regular towels provided. Not washcloths though.There was one tv in our room and we could connect to YouTube , Hulu , Netflix ,etc. The cons I can say is that there aren’t enough outlets in the room, and the wifi isn’t that great. There’s also construction going on but it didn’t bother us much because we were barely in the room . Also and the parking garage, someone has to manually open the entrance gate and exit gate everytime. There were times where we had to open and close the gates ourselves !Besides all of that the hotel was pretty nice. Not too far from the strips of clubs, restaurants of Tulum. Everything local was a 10-17 minute trip !

This Property is absolutely worth the price. Make sure you got your own mobility cause the location is not the best. Some Rooms are very good and some Rooms are OK, do you gotts be lucky with this. I recommend to Book a bigger one.

Mistiq Gardens

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