Name: Skytree Hotel
Address: Jalan Dato Lim Hoe Lek, Kuantan, Kuantan, Kuantan, 25200, Malaysia
Rating: 6

Air conditioning

Elevator/lift

Express check-in/check-out

Television in lobby

Fire Extinguisher

Smoking Allowed

Reception desk

General

Non-smoking rooms

Fridge

Family room

Cable TV

Hairdryer

Rooms

Accessibility features

Accessibility

Luggage storage

Telephone

Services and amenities

Coffee/tea for guests

Bottled water

Meals

Free Wi-Fi

Internet

Taxi booking

Transfer

English

Languages Spoken

First Aid Kit

Beauty and wellness

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Sultan Haji Ahmad Shah Airport

Skytree Hotel

Kuantan

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

1. Requested for a non-smoking room during check in, we found some stains on the bed. We tried to call housekeeping to change the bed sheet but the phone was not working. Had to get down to the lobby personally to inform the front desk to request for change of bed sheet. Housekeeping came and "changed" the bed sheet. We inspected the bed sheet and found the exact same stain at the exact same location.
2. The toilet's door cannot be closed. Frustrated with 3 major issues within 15 minutes , we headed to the lobby and demanded to change our room. Got a smoking room as that was their last available room.
3. Telephone line was not working again, toilet roll was not available.
4. We know this hotel do not provide toothbrush & toothpaste so we brought our own. When we return on the 2nd day, all our toiletries were gone. Housekeeping threw our toiletries WITHOUT our consent when they do NOT provide toiletries. Had to go down to the lobby to make another complaint again (remember the phone was not working?). Front desk promised to send toiletries to our room but it NEVER came.
5. During check out on the 3rd day, the housekeeping saw us and offered to compensate us for disposing our toiletries. As much as I appreciate their effort to own their mistake, this compensation (if ever required) should come from the management and not their staffs for not providing sufficient training and making clear the hotel's policy to their staffs.

Overall, I am totally upset and will never return.

A total disappointment

The worst hotel in Kuantan 
The hotel without hospitality, not humanitarian, chase a guest out from the hotel, not allowing extension of stays for loyal guests 
2pm check out straight away charge for day use
Never ever come back here anymore

Ms Ann

Considered as one of the new hotels in town .Comfortable bedroom, clean bathroom with affordable price. A bit outskirt of the town but it is easily noticeable from the road. The hotel provides lift and a simple nice cafe besides the lobby delicious menu (kopitiam concept) Available car park around the hotel building. Stalls nearby are mama restaurant, farmasi, Malay food restaurant, convenient market(cowboy) and fruit stall. 


Affordable, Comfortable & Noticeable 

Superb location. Located in the center of Kuantan town. We stayed in family room which can fit for 6 of family member ( 2 children). Clean and tidy. Friendly receptionist.
We ordered grilled chicken and spagheti carbonara from room. Yummy! and the reasonable price. RM162 per nite includes breakfast of 4. It's a four storey building and have elevator. Highly recommended hotel.

yummy in-room dining

Located strategically in the center of Kuantan town. Just a walking distance to the biggest shopping mall, Capital Mall or formerly known as East Coast Mall. State Stadium also nearby and convenient for football fans to stay. Staffs are nice and pleasant.

Nice hotel

The room is small with RM108 for the walkin price. All days standard price. I booked for quuensize bed. The room is okay just a bit too small for me. There is fridge and clean room.  The only thing i don like is the sound from outside. The door is design with auto slammed mode. So if you stay in this hotel, kindly close the room gently. Because other tenant or guests will definately hear this annoying sound. The breakfast is good, they served with one set per person only. I ordered nasi minyak and my wife ordered chay kuew teoy and the food is fantastic. No free parking in this hotel and kena mpk saman for no shown cark park coupon and paid for rm10 at utc. You need to display car park coupon or park at no marking lot. This  budget hotel  is good to bring mistress also.  Because I saw some old man brought a young girl to stay in this hotel. Not sure their relationship but it seem they quite close when they walk together. I hope they r spouse. My wife comment that this room seem like a gunner room so we decided to checkout on the next morning and stay at e red hotel. 

Skytree Hotel

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