Name: Apple Hotel Penang
Address: 76 Lorong Selamat, George Town, George Town, George Town, 10400, Malaysia
Rating: 8

Air conditioning

24-hour reception

Elevator/lift

Smoking areas

Smoke-free property

Newspapers

Express check-out

General

Non-smoking rooms

Soundproof rooms

Room service

Cable TV

Flat-screen TV

Shower/Bathtub

Shower

Wardrobe/Closet

Linens

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Ironing

Laundry

Dry-cleaning

Luggage storage

Wake-up service

Telephone

Services and amenities

Coffee/tea for guests

Kettle

Meals

Free Wi-Fi

Internet

English

Chinese

Languages Spoken

Tour assistance

Tourist services

Bike rental

Recreation

Parking

Beach/pool towels

Pool and beach

Pets Not Allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Penang International Airport

Apple Hotel Penang

George Town

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Generally ok, staff were hospitable and helpful. But, the manager Mrs Rinie was unfriendly as she was harassing my sister who stayed in another room about the extended hour that we requested and threatening her. Totally unacceptable hospitality    to hold such a position! The 2 Deluxe Double rooms that I booked didn’t have any windows. The Aircon didn’t work so it was fixed in situ when I was in the room. I came in from a long haul flight thus was exhausted in having to wait for the technician to fix the AC. The AC worked after he cleaned it with a toothbrush as the hotel doesn’t have a vacuum cleaner! No kidding.  Years of dust-bunnies fell onto the bed. I had to insist that the bedsheets & covers were replaced.I stayed over 10+ days, had to get use to the limited 1-toilet roll a day ration for ever room.  Unbelievable!The hotel is centrally located, thus it has easy access to many places. It’s a shame that staff were not fully trained to clean bathrooms & toilets properly. The roller-blinds in the bathroom-shower was full of mold and was unhygienic. Why were these not put on the outer glass walls of the bathroom-shower?

Good location in Lorong Selamat. Very basic room. Room was dated and lack maintenance at some areas, but relatively clean and functional. For its price point, consider as okay and acceptable.

Good location, very basic room

Staff was excellent and very helpful in helping our Internet problem in booking for grab transport.

This a no-frills hotel located in a convenient part of George Town. Lots of restaurants and hawkers stands nearby. It is inconvenient climbing steep hotel entrance stairs with rolling suitcases. Was their an elevator with access to the bottom floor? I don't know, there wasn't any signage indicating this.They advertised airport pick-up. This service was not available to me due to Apple Hotel Penang being short staffed during Chinese New Year. Ensure your arrival does not coincide with Malaysian public holidays.Another surprise: Giving a 100 RMU cash deposit upon check in. I did not read this in the small print when booking. Be prepared for this.The room was clean & spacious. I appreciate the blackout curtains. Decent shower with adequate water pressure. Wi-Fi signal was strong. Despite being an old, outdated property in need of upgrades, it was great value for the dollar. This will appeal to budget conscious  travellers like myself.

I have stayed in many hotels and even I'm also a hotelier. Requested for early check in at least 15 minutes earlier but the reception strictly allowed to check in after 3pm only. There must be some give and take with guest, then only we can thoroughly enjoy the hotel and service.  If the room is ready, please allow the guest to check in abit early.  It's not compulsory but it will help to make the guest happy with customer service.

Worst Service

Apple Hotel, Jalan Lorong Selamet, Georgetown Penang.
Good location, very strategic to everywhere, such as : culinery, resto, foodcourt, clinics/hospitals, chemist, minimarket, tourist attraction.
Small space bedroom, but tidy, clean, good aircon, coffee/tea maker, complimentary drinking water, slippery.

Apple Hotel, Georgetown Penang.

We stay at the superior triple room, room is neat and clean, room no window with cool aircon, unfortunately for us the toilet room door got stuck so we cant close the door full when using the bathroom, the door still have a little gap, but no problem cause we are all female, the pillow and blanket have bad odour, like havent change so we cover with our own sarong,very silly we should ask to change new one, beside that all are okay, the staff is helpful, location near food stall and wifi is strong.

GOOD PRICE

Stayed 3 pax room. Room looks as advertised. Clean and neat, except aircon is not cold enough, that's why an air cooler is provided in the room. The air cooler is a bit noisy so quite disturbing when sleeping. 

Good location. Free parking provided but very limited space with first come first serve.

Good for short and budget stay.

Value for money

Location is great and nearby some eateries.. Room was cozy like staying in a studio apartment minus the kitchen or balcony area.

Overall, it's comfortable however the only downside of it is that the room is not soundproofing as indicated on the booking website. For someone who's sound sleeper, I think it's not an issue but I'm pretty light sleeper thus can hear whenever someone shower next door, pass through along the walkway, open or close the room door and it can be pretty loud during the night when it's more quiet. The toilet basin is really low which I have to literally bend till almost 90 degrees to wash my face.

Note that you need to go up to the lobby via the basement carpark otherwise you will need to walk up couple of stairs to get to the lobby as it's not on ground level. Even if you take lift, you need to walk down about 3 steps to the lobby/lounge area.

Lounge area was cozy and there's welcome drink when you check-in. In addition, staff is nice too to help if you have any queries.

Cozy Budget Hotel

room is big, bigger than the description of 20 sq m for family room! it is clean and comes with modern design. Water pressure is superb in the bathroom. Location is good and close to city centre. Secured parking is provided at basement, in front of the hotel and opposite empty space.

Apple Hotel Penang

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